iTrustCapital

4.8

Finance
Irvine, CA

About this business

Finance

Location details

2372 Morse Avenue, #966, Irvine, CA, 92614, United States

Get directions

Weekday	Schedule	Status
Mon	7:00 a.m. to 5:00 p.m.
Tue	7:00 a.m. to 5:00 p.m.
Wed	7:00 a.m. to 5:00 p.m.
Thu	7:00 a.m. to 5:00 p.m.
Fri	7:00 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

4.815,214 reviews

Select a rating

Pattty

a week ago

Today I had an excellent customer… Today I had an excellent customer service Romeo had a lot of patience with me.

Business response:

Thank you, Patty! We're glad Romeo was able to help you out. Feel free to reach out to us with any additional questions.

Michael P

a week ago

Jimbo did a great job and was patient… Jimbo did a great job and was patient with me while I walked through the transfer. Thanks again Mike P

Business response:

Thank you, Michael! It's good to know Jimbo was able to walk you through the transfer. Feel free to reach out to us with any additional questions.

Alan Fox

a week ago

Slow distribution processing As of Jan 22nd, 2026 - ITrust customer service representatives stated they are having problems/delays in processing distribution requests due to high demand. Holiday aside, there is no excuse for not processing transactions in a timely manner. I value controls that are in place for my security. But there have been times where distributions have been processed in a couple of days and others like now where it will take in excess of a week. This is access to my funds. ITrust needs to staff up and me... read more

Business response:

Thanks for your feedback and you commitment to the platform. As you noted, distributions generally occur in a very timely fashion, and we get hundreds of reviews every month highlighting our smooth distribution process. In this instance, our team let you know that there has been an exceptionally high number of requests lately, as a transparency courtesy, but we're still processing distributions within the standard timeframe that we communicated.

Paul Guzzo

a week ago

I want to thank Andrew for the help… I want to thank Andrew for the help with non-technical people with rollover problems

Business response:

Thank you, Paul! We're glad Andrew was able to help with your rollover. Feel free to reach out to us with any additional questions.

Glenn L

2 weeks ago

Rafael was courteous Rafael was courteous, prepared, professional & helpful. I was very pleased at how efficiently our distribution session was conducted.

Business response:

Thank you, Glenn! We're glad Rafael was able to help you with the distribution. Feel free to reach out to us with any additional questions.

Ken Majors

2 weeks ago

Josh B answered all my questions Josh B answered all my questions, professionally and kindly and did a great job. I’m in the process of increasing my IRA to a SEP IRA.

Business response:

Thank you, Ken! We're glad Josh was able to address your concerns. Feel free to reach out to us with any additional questions.

Dick Duplessis

2 weeks ago

Jett was assisting me to transfer some… Jett was assisting me to transfer some cash from another Roth IRA to my ITrust Roth IRA . He made everything so easy to do and answered all my questions to my satisfaction! Thank you Jett-next time find me a promotion code .

Business response:

Thank you, Dick! We're glad Jett was able to assist with your transfer and address any concerns you had. Feel free to reach out to us with any additional questions.

Scott Littlefield

2 weeks ago

I trust capital was excellent to deal… I trust capital was excellent to deal with.I was very fortunate in getting a live agent named josh b. I am a 53-year-old technology dinosaur and with ease. He just helped me transfer all of my XRP off of coinbase and into safe custody with I trust capital, I am very grateful for the help. Josh gave me couldn't have done it without him.

Business response:

Thank you, Scott! We're glad Josh was able to assist you with the transfer. Please feel free to reach out to us with any additional questions.

eriarai

2 weeks ago

Thank you Francisco Thank you Francisco! You have been very helpful in assisting me with the process. Everything went smoothly thanks to you.

Business response:

Thank you! We're glad Francisco has been assisting you with everything and ensuring things go smoothly. Feel free to reach out to us with any additional questions.