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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Romeo provided great customer service Romeo provided great customer service
Business response:
Thank you for the positive feedback!
Andrew has been really helpful helping… Andrew has been really helpful helping me get comfortable with your company. Realized my inexperience and walked me through the easiest task to complete my bank set up and first purchase I’m referring several people to Andrew Great experience
Business response:
Thank you, Steve! We're so glad that Andrew was able help walk you through the set up. Feel free to reach out to us with any additional questions.
Really happy with the customer service… Really happy with the customer service and support everyone I talked to setting all my accounts up they’re always helpful I definitely appreciate all the help setting up my IRA and Roth and brokerage accounts. 10 out of 10 I definitely recommend this company!!
Business response:
Thank you! We're so glad our team was able to help get everything set up. Feel free to reach out to us with any additional questions.
Just like the good old days... UPDATE 11/19/25: I continue to be, frankly, stunned by the customer support provided by iTrustCapital. I haven't seen support like this in a long, long time. Today I called customer support and got to work with Mo (Mohanned). I had inadvertently created and funded two separate Roth IRAs. Mo helped me submit a request to move all funds from one IRA to the other. During the process, my VPN got in the way. Mo immediately recognized the problem. I turned off my VPN and the process was completed wit... read more
Business response:
Thank you, Terence! We know how stressful these situations can feel, especially when you're still learning the platform, so it means a lot that our team was able to give you clarity and confidence throughout the process. Feel free to reach out to us with any additional questions.
Josh was friendly and efficient in… Josh was very friendly and efficient in getting me verified as my parents' POA. He also answered many of my questions regarding the process of precious metals distributions. I am most appreciative!
Business response:
Thank you, May! We’re glad to hear Josh was able to make the verification process smooth and easy, and that he helped answer your questions around precious metals distributions.
Mo made my first call to iTrust Capital… Mo made my first call to iTrust Capital a very positive experience. He knew your website, how to help me, and how to make the process easier to fit my needs. I wasn’t put on hold and he helped me to the end of the process. He also understood your business not just simple call center prompts. Promote this man and thank you for employing someone who can professionally help with customer support!
Business response:
Thank you, Kathleen! We’re happy to hear that Mo made your first experience with us such a positive one. Feel free to reach out to us with any additional questions.
Final funds to IRA. Francisco was great to work with as always. Responsive, prompt and quick to a solution. Was able to get my final bit of IRA funds over to them for custody. Also had the trad conversion ready to roll once the funds were received. Thanks Francisco!
Business response:
Thank you, Patrick! We’re so glad to hear Francisco helped you get your final IRA funds transferred and your conversion ready to go. Feel free to reach out to us with any additional questions.
Josh was professional,patient and very… Josh was professional,patient and very helpful.
Business response:
Thank you for your positive feedback, John!
Each time I contact Itrust I am able to… Each time I contact Itrust I am able to speak to an actual person without going through a maze of bot prompts. Their reps are knowledgeable and helpful. Francisco, the latest upheld this expectation well.
Business response:
Thank you, Bryan! We’re so glad you’ve consistently had great experiences with our team. We’re happy to hear Francisco delivered the level of service you’ve come to expect.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 14,774 reviews.
When is iTrustCapital open?
iTrustCapital is open now. It will close at 5:00 p.m.