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2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The agent was very knowledgeable The agent was very knowledgeable. The problem was solved quickly.
Business response:
Thank you for the positive feedback!
They were able to answer my questions… They were able to answer my questions and give me directions
Business response:
Thank you for the positive feedback, Michael!
Rafael handle my distro in a… Rafael handle my distro in a professional and secure way. Couldn't be happier with my experiences with itrustcapital. Great company!
Business response:
Thank you, Brian! We're glad Rafael was able to handle your distribution. We're so pleased to hear that you're happy with your experience with us here.
Ayrton was great Ayrton was great! Walk through for account was top notch! Thank you!!
Business response:
Thank you, Trent! We're glad Ayrton was able to walk you through.
Wonderful customer support I so appreciate getting a live representative immediately when I call iTtrustCapital. Today Jett problem solved multiple aspects of my failed attempts to log into my account & subsequent lockout. He provided kind support and guidance to straighten me out. Thanks Jett! Always a pleasure working with iTrustCapital customer support.
Business response:
Thank you, Susan! We're so glad Jett was able to resolve your problem. We appreciate your kind words. As always, feel free to reach out to us with any additional questions.
Superb service I have been an iTrustCapital customer for over seven years. For the past six months, Josh Bernstein has been assisting me with setting up my Traditional Account and my Premium Custody account. Today he assisted me with transferring funds from a cold wallet. I felt very uncomfortable about attempting this process alone. Josh's customer service was stellar! He walked me through the entire process, answered all the questions I had, and stayed on the phone with me until the funds were transferred successfully to m... read more
Business response:
Thank you, Terry! We're glad Josh was able to assist you with setting up your IRA and PCA, along with the transfer process. We truly appreciate your recommendation. As always, feel free to reach out to us with any additional questions.
Great customer service Great customer service. Seemed relaxed and kool. Answered all my questions and I would recommend I trust capital to anyone. Great customer service in xaininv to someone who did not know. And he answered perfectly all my questions with great respect and kool…
Business response:
Thank you, Jace! We're so glad our team was able to assist you with all your questions. Feel free to reach out to us with any additional questions.
Darya Pirzadeh was professional and… Darya Pirzadeh was professional and friendly, very easy to talk to. I was impressed by the way iTrustCapital go's out of there way to make sure it was me that made the request for email change.
Business response:
Thank you, Margaro! We're glad Darya provided ease, and that you appreciate our security measures.
Just Opened a Roth IRA Just signed up and Romeo was very helpful in getting me attuned to the process of transferring from my other institution. We’ll see how this goes from here. Previously I’ve had bad experiences with high, nontransparent fees and institutional lock-in with a self directed Roth. I hope this time is different. I will certainly be more vigilant.
Business response:
Thank you, Stacey! We’re glad to hear Romeo was helpful in guiding you through the process of transferring your Roth IRA and getting you started. We appreciate you giving us the opportunity to earn your trust. Please feel free to reach out with any additional questions
iTrustCapital has a 4.8 star rating with 16,174 reviews.
iTrustCapital is closed now. It will open on Monday at 7:00 a.m.