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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had a great experience with my… I had a great experience with my iTrustCapital account, thanks in large part to Francisco’s assistance. He was helpful, patient, and professional while guiding me through the funding process, and a few questions about delay due to holidays into my Roth IRA. Everything was handled smoothly and quickly, with clear explanations that made it stress-free. iTrustCapital’s customer service is highly recommended, and a special shoutout to Francisco for making it such a positive experience! Thanks RB
Business response:
Thank you, Rich! We're glad Francisco was able to assist you and guide you through the funding process. Feel free to reach out to us with any additional questions.
Super flexible I was running a little late with my zoom call with Jimbo. He was super gracious in accommodating me 15 minutes later. I love the iTrust Capital team.
Business response:
Thank you, Ted! We're glad Jimbo was able to assist with the call. Feel free to reach out to us with any additional questions.
Great Support Romeo has been helpful walking through my rollover process and answering questions. I will be recommending iTrust to my friends.
Business response:
Thank you, Randy! We're glad Romeo was able to walk you through the rollover process. We appreciate your recommendation.
Jimbo is amazing!! Jimbo is amazing!!! Super kind, insightful, and helpful!
Business response:
Thank you! We're so glad Jimbo was able to help you out. We appreciate your kind words.
I needed help resetting my two factor… I needed help resetting my two factor authentication phone number. Romeo want me through the process in minutes very helpful. Excellent customer service.
Business response:
Thank you, Jimmy! We're glad Romeo was able to walk you through the authentication process. Feel free to reach out to us with any additional questions.
Hey Chris Lee Hey Chris Lee! Thanks for your help today on all my questions and then noticing a very important step that I needed to take action on! We sure appreciate that Itrust Capital was Recamended to us! Thanks again for amazing customer service Chris!
Business response:
Thank you, Brent! We're glad Chris was able answer your questions and provide guidance. Feel free to reach out to us with any additional questions.
Transfer Agent Josh! The transfer agent, Josh, was EXCELLENT. Knowledgable, patient and helpful. Navigating through the different apps was challenging and Josh made it easy and seamless. Depositing and funding my account in the future will be less stressful because of Josh’s professionalism and expertise.
Business response:
Thank you! We're glad Josh was able to help you out with navigating through everything and making your experience stress-free. Feel free to reach out to us with any additional questions.
Reps Make Follow Up Calls I’m new to the ITrust Capital family. I really loved getting a followup call to ensure I was having a good experience with my account. Romeo in particular reached out. Letting me the know the next steps to expect. He was extremely helpful. Great job ITrust Capital!
Business response:
Thank you, Yolanda! We're so glad Romeo was able to help you out. Welcome to our platform, and feel free to reach out to us with any additional questions.
Unsuccessful account linkage I called because I've been unsuccessful in linking my accounts. My phone agent was Romeo and he did an excellent job understanding my issue and walking me through an alternate process. Everything was resolved quickly.
Business response:
Thank you, Arnie! We're glad Romeo was able to walk you through your issue. Feel free to reach out to us with any additional questions.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 15,351 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open at 7:00 a.m.