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2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great Service - A live person Wow what an amazing service call with Alex from iTrustCapital. I called for help with setting up my account. I was amazed how quickly I was connected to Alex. Alex was very knowledgeable and very professional and most of all very patient. He walked through every step and answered all my questions. This is definitely a great start.
Business response:
Thank you! We're glad Alex was able to walk you through every step of the setup process. Feel free to reach out to us with any additional questions.
Just wanted to give an extra thanks to… Just wanted to give an extra thanks to Jimbo for making things happen for me quickly! He was very thorough in his work. Made sure all was completed for me to receive a withdrawal I needed asap! Your the best!
Business response:
Thank you, Thelma! We're glad Jimbo was able to assist with your withdrawal. Feel free to reach out to us with any additional questions.
Romeo called to see if i had any… Romeo called to see if i had any questions about the rollover process.... And how i was doing with it.... (You know what it's about)
Business response:
Thank you, Jonathan! We're glad Romeo was able to assist.
The ability to communicate and connect… The ability to communicate and connect with an actual customer representative is frankly… REMARKABLE! Today I spoke with Jonathan, and there was no breakdown in communication. This may not seem like a huge deal, but in this industry, it has been the exception. I can’t recommend them enough! Thanks Jonathan!
Business response:
Thank you, Joshua! We're glad you had such a positive experience with Jonathan. Feel free to reach out to us with any additional questions.
jett was knowledgeable and was very… jett was knowledgeable and was very serious in making sure my issue was resolved. I really appreciated his follow up.
Business response:
Thank you! We're glad Jett was able to assist you. Feel free to reach out with additional questions.
Ayrton was very helpful and… Ayrton was very helpful and knowledgeable about our transaction. Very professional thank you so much
Business response:
Thank you! It's good to know Ayrton was able to assist with your transaction. Feel free to reach out with additional questions.
Sidney was amazing! Sidney was amazing, helped with everything I needed and answered all my questions, amazing!
Business response:
Thank you, Jared! We're glad Sydney was able to address your questions. Feel free to reach out with additional questions.
Romeo was so clear and very helpful Romeo was so clear and very helpful. He is a valuable employee!!
Business response:
Thank you, Barbara! We're glad Romeo was able to help you out. Feel free to reach out with additional questions.
Excellent support for distribution request… I just submitted a distribution request yesterday that was processed by Abby. Abby was so helpful and her communication was excellent. She processed my request in record time and was excellent to work with. Top notch customer service!!!
Business response:
Thank you, George! We're glad Abby was able to process your distribution request in time. Feel free to reach out with additional questions.
iTrustCapital has a 4.8 star rating with 19,174 reviews.
iTrustCapital is closed now. It will open tomorrow at 7:00 a.m.