This profile has been claimed by the business owner or representative.
iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Jonathan helped answer my question on… Jonathan helped answer my question on how to finish adding dollars when I sent in a check. He also was very kind with my frustration when the 3rd bank account I've tried, so I could do ACH, also failed. He went beyond what he had to by telling me to call Charles Schwab and how to word the question to ask.
I spoke with Jonathan today from ITrust… I spoke with Jonathan today from ITrust Capital. He was quick to answer my questions and to allay anxiety I had. It was a calming experience.
Business response:
Thank you! We're glad Jonathan was able to assist you and provide you with ease of mind. Feel free to reach out with additional questions.
Itrust provides very good customer service Itrust provides very good customers service. They are responsive and polite. I had the pleasure of speaking with Ayrton today he assisted me with a distribution request
Business response:
Thank you! We're glad Ayrton was able to assist you with the distribution request. Feel free to reach out with additional questions.
iTrustCapital seems like a winning team! Chris Rojas was great. iTrustCapital now allows in-kind transfers out of their Premium Custody Accounts (PCA), and I wanted to see how the process worked. Instructions were simple, and Chris was great to work with. I've been with iTrustCapital for several years now, and the customer service has always been very responsive. Highly recommend!!!
Jonathan handled my question quickly… Jonathan handled my question quickly and was great to work with.
Business response:
Thank you, Tina! It's good to know Jonathan was able to assist you. Feel free to reach out to us with additional questions.
I called in on your customer service… I called in on your customer service line and one of your agents (Romeo) answered the phone and let me tell you this guy was AWESOME!!! He was helpful, pleasant to talk to, and honestly I’d speak with him every time I called in if I could. GOOD JOB!!! 👏
Business response:
Thank you, Maurice! We're glad Romeo was able to provide such a positive experience for you. Feel free to reach out to us with additional questions.
Romeo was very helpful and patient and… Romeo was very helpful and patient and gave me enough time to solve the issue that I called in about. Very grateful for his assistance.
Business response:
Thank you, Reed! We're glad Romeo was able to resolve your issue. Feel free to reach out to us with additional questions.
Romeo Delavictoria Was my support… Romeo Delavictoria Was my support advisor. He was very professional and knowledgeable and showed great patience as we worked together to set up my ITRUST account. I appreciate the time he spent ensuring I understood what to do while establishing the account.
Excellent help from Jonathan Kim I had some great conversatons with Jonathan Kim about a traditional IRA rollover. He provided excellent service!
Business response:
Thank you, Gregg! We're glad Jonathan was able to assist you with the rollover. Feel free free to reach out with further questions.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 18,854 reviews.
When is iTrustCapital open?
iTrustCapital is open now. It will close at 5:00 p.m.