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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Romeo provided outstanding service for… Romeo provided outstanding service for me today. He called and informed me that I didn't complete the signature page to transfer my Roth IRA. He even took the time to email me the page.
Business response:
Thank you, Kevin! We're glad Romeo provided outstanding help and proactively reached out to help keep your transfer on track. Feel free to reach out to us with any additional questions.
Franci assisted me on a call I made to… Franci assisted me on a call I made to the call center. Unfortunately, we were disconnected. It was a timely interruption since he had answered all of my questions and had all of the information he needed to process my request. Additionally, beyond my expectations, he continued our chat by following up with me via text message. What Great Service!
Business response:
Thank you, Angela! We're glad to hear that Francisco was able to answer all of your questions and provide the assistance you needed. Feel free to reach out to us with any additional questions.
Excellent customer service I just got off a call with Ramon from ITustCapital and he was very patient and knowledgeable and truly happy with how they serve their customers.
Business response:
Thank you, Laura! We're glad our team was able to assist you. Feel free to reach out with additional questions.
I always ask for Rafael when I call… I always ask for Rafael when I call iTrust Capitol. He has repeatedly answered all my questions and it is a great comfort to me to know that I can reach out to him at ant time for whatever I need and be completely satisfied with the service he provides me. Thank you Rafael!
Business response:
Thank you, Phil! We're glad Rafael was able to assist you. Please feel free to reach out to us with any additional questions.
Romeo, Customer Service Romeo listened and understood my problem right away. He quickly took care of my problem in less than a minute. It is not easy these days to run into an employee who knows the system thoroughly, listens and solves a customer’s problem right away.
Business response:
Thank you, Dennis! We're glad Romeo was able to resolve your issue right way. Please feel free to reach out to us with any additional questions.
Raphael was very nice and patient Raphael was very nice and patient. Nice young man who I enjoyed speaking with.
Business response:
Thank you, Carol! We're glad Rafael was able to assist you. Feel free to reach out with any additional questions.
I would like to thank Darya Pirzadeh of… I would like to thank Darya Pirzadeh of iTrustcapital support staff in guiding me through the process of changing my e-mail that was on my account. My account was hacked and through her guidance I was able to accomplish this task. She was professional and courteous. Thank you again.
Business response:
Thank you, James! We’re so glad that Darya was able to guide you through the process of updating your email and securing your account. Please feel free to reach out with any additional questions.
Excellence at its best!!! The Advisor Francisco was so knowledgeable and patient with me. He walked me right thru everything. Made me real comfortable with tge whole application setup and if I had any questions don't hesitate to call him and he will be more than happy to help me. 💫💫💫💫💫💫💫💫
Business response:
Thank you, Frances! We're glad Francisco was able to assist you with the set up process. Please feel free to reach out with any additional questions.
Romeo was very knowledgeable and… Romeo was very knowledgeable and extremely helpful.
Business response:
Thank you, Rachit! We're glad Romeo was able to assist you. Feel free to reach out to us with any additional questions.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 18,055 reviews.
When is iTrustCapital open?
iTrustCapital is open now. It will close at 5:00 p.m.