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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Jett is always cheerful and happy to… Jett is always cheerful and happy to answer my questions.
Customer Service is what matters Spoke with Zach, though I had some concerns initially, bottom line is he cared and took care of the issues I had. Great customer service.
Business response:
Thank you! We're glad Zach was able to take care of the issues you were experiencing. Feel free to reach out to us with any additional questions.
*** 2025 RMD *** ITrustCapital's Jimbo Alejo provided fantastic and professional client IRA services regarding the proper fund distribution process before the end of the calendar year 2025. He helped ensure that the IRS-required minimum distribution (RMD) was properly handled as quickly as possible.
Business response:
Thank you, Pete! We're pleased Jimbo was able to provide assistance regarding the distribution in a prompt manner. Feel free to reach out to us with any additional questions.
Great service! I just sent my three different IRAs for my wife and I over to I Trust Capital and spoke to Jett. All I can say is the Customer Service there is awesome. They are very attentive and make it a priority to communicate with you during the entire process. They also answer all your questions very promptly which led to a very satisfactory Transition…. cannot recommend them enough!
Business response:
Thank you, James! We're glad Jett was able to help you out and answer your questions.
Jett helped me he is very good Jett helped me he is very good
Business response:
Thank you for the positive feedback, Frank!
I called iTrust Capital to convert my… I called iTrust Capital to convert my traditional IRA into a Roth IRA and Raphael was very knowledgeable and helpful in instructing me step by step with completing the application request process. With the frustration of contacting customer service of today's companies, iTrust Capital shows they still cares about their customers and not pass them on to an AI generated bot that cannot effectively assist the customers. On a 5 point customer survey rating, Raphael gets a 10 rating due to h... read more
Business response:
Thank you! We’re happy to hear that Raphael was able to guide you step by step through your Roth IRA conversion and make the process stress-free. Feel free to reach out to us with any additional questions.
Excelent Customer Service iTrust was proactive in calling me when they noticed an issue with my account. In an era where customers service is usually lacking, I was completely impressed. Not only did they notify me of a duplicate transaction, they quickly fixed it and solved another issue I was having opening a second account. I am glad I had this interaction with them. It makes me fell very secure using this service knowing I can get someone like that on the line so easily, should I ever have an issue in the future.
Business response:
Thank you, Alexis! We're so glad our team was able to quickly resolve your issue. Feel free to reach out to us with any additional questions.
As always when I’m in need of some… As always when I’m in need of some help. Jett takes my call and walks me through the steps needed to accomplish my task. He’s patient and knowledgeable about my ask. Highly recommend him. GV
Business response:
Thank you, Roy! We're glad Jett was able to walk you through the steps needed to accomplish your task. Feel free to reach out to us with any additional questions.
The team members were awesome with… The team members were awesome with helping me. Especially Francisco.
Business response:
Thank you, Avery! We're glad Francisco was able to help you out. Feel free to reach out to us with any additional questions.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 15,198 reviews.
When is iTrustCapital open?
iTrustCapital is open now. It will close at 5:00 p.m.