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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great customer service I requested a call back and Rafael contacted me and was very helpful and spent the time to help me work through account setup and understanding of my IRA rollover options and was very helpful.
Business response:
Thank you, Steve! We're glad Rafael was able to assist you through the set up and understanding your options. Feel free to reach out to us with any additional questions.
Jett at iTrustCapital provided Awesome Service… Jett at iTrustCapital provided exceptional customer service from start to finish. He was knowledgeable, patient, and very thorough in explaining the process, answering every question clearly and without pressure. What stood out most was his professionalism and responsiveness—he made sure everything was handled accurately and efficiently. iTrustCapital can be complex if you’re new to it, but Jett made the experience smooth and easy to understand. I truly appreciated his integrit... read more
Business response:
Thank you, Anita! We’re so glad to hear about your positive experience working with Jett. We appreciate you taking the time to share this feedback and your recommendation. Feel free to reach out to us with any additional questions.
I-Trust Capital has always taken good… I-Trust Capital has always taken good care of me.Today, Romeo helped me through a somewhat complicated process of funding and a conversion. Every time I contact I-Trust Capital, the help I receive is excellent and very patient with explaining all the details.
Business response:
Thank you, Russell! We're glad Romeo was able to help you through a complicated process. Feel free to reach out to us with any additional questions.
Excellent Awsome company and with true authentic service. Its starts with feeling good about things to truly beginning to know your intrest are being taken care of. Ayrton is a great representation of the Itrust culture of authenticity in customer service. A great discovery!
Business response:
Thank you, Charles! We're so happy to know about your positive experience with us, especially with Ayrton helping you out. Feel free to reach out to us with any additional questions.
Jett did a great job Jett did a great job. Very helpful.
Business response:
Thank you, Jon! We're glad Jett was able to help you out.
Romeo was professional Romeo was professional, knowledgeable, and extremely helpful and answering my questions and providing me guidance on what my next steps to do looking forward to working with eye trust thank you Romeo for all your help
Business response:
Thank you, Christian! We're glad Romeo was able to assist you and provide guidance. Please feel free to reach out to us with any additional questions.
Reconnect with (2) factor authentication Contacted Itrust and was referred to the (2) factor help desk by Aniah. David Cruz and the team quickly solved the reconnecting with (2) factor authentication for me after confirming my security information. Easy & they followed good security verification process.
Business response:
Thank you, Ed! We're so glad the team was able to resolve your authentication issue. Feel free to reach out to us with any additional questions.
FinOps at its finest Great service, reasonable rates. Very easy to work with. Kudos to Allysa Ebner, one of many excellent FinOps Specialists who have provided exceptional service consistently.
Business response:
Thank you, Jim! We're glad Alyssa was able to help you out. Feel free to reach out to us with any additional questions.
Everything that customers typically… Everything that customers typically expect to go poorly in a customer service experience always go well at ITrust! It is easy to find the phone number, it is easy to get through, there is only one prompt, then you talk to a human being right away. As if that wasn’t enough, Romeo, with whom I worked today was knowledgeable and helped to answer all of my questions with confidence and without hesitation. It may have taken me five minutes from beginning to end for this entire transaction. I w... read more
Business response:
Thank you, Jason! We’re so glad to hear that your experience with our team, especially with Romeo, was fast and refreshingly human. Feel free to reach out to us with any additional questions.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 15,143 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open tomorrow at 7:00 a.m.