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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Julian has been very helpful. Julian has been very helpful.
Business response:
Thank you, Greg! We are happy to hear you had a good experience.
I’m sure this is very simple to you… I’m sure this is very simple to you guys. But it was quite complicated. There’s a lot of layers and I get it but Jett was extremely helpful. He looked through every part of it and made sure to tell me the only thing I had left to do and connect me with the right person to get it done. Couldn’t have went any better and he couldn’t have been more polite, professional, and helpful. I think he deserves a raise. Lol
Business response:
Thank you, Steve! We understand the process can be complex and are so glad to hear that Jett was able to guide you through it smoothly.
Easy, foolproof process Easy, foolproof process. Joshua Alvarez handled it smoothly. Great communication!
Business response:
Thank you, Greg! We appreciate your positive feedback.
Joshua caught my mistakes and gave me a… Joshua caught my mistakes and gave me a quick turnaround time. I love this platform
Business response:
Thank you, John! We're happy to hear that we provided a quick turnaround.
Happy customer - Rafael was awesome. Rafael was awesome helping me with an IRA conversion. I have been treated well over the years and appreciate iTrust's custody policy. I also prefer the trading fees with no yearly overhead for a long term account like this.
Business response:
Thank you! We appreciate your kind words and are glad you value our custody policy and fee structure.
Excellent customer support and security I want to thank Alyssa Ebner for the excellent support given several times. I use both IRA and custody services at iTrustCapital and I am happy with the level of support, clarity of information paired with high level of security that they provide.
Business response:
Thank you, Steven! We are so happy to hear that you are satisfied with our platform.
David was extremely helpful and kind David was extremely helpful and kind. My husband and I were confused and had questions concerning a recent transaction. David was patient - even when our connection kept breaking up. He made sure he understood our concerns and questions and then clearly communicated what our next steps needed to be. He double checked everything with our account. Even though my husband had called several times before. David was the first to catch and correct the date they had for my husband’s birthday. Cal... read more
Business response:
Thank you, Melissa! We're happy to hear that our team member was patient and thorough in addressing your concerns.
Third time I have used ITrust Third time I have used ITrust, each time they have provided wonderful service. This last interaction with Aryton was as expected fabulous.
Business response:
Thank you, Rich! We appreciate your continued trust in our service.
Fast and efficient processing of my… Fast and efficient processing of my withdrawal request. My first few requests took over a week to process. Now they can do them in days.
Business response:
Thank you, Russell! We're happy to hear that your recent withdrawal requests were processed quickly.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 14,271 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open tomorrow at 7:00 a.m.