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iTrustCapital, named the best Crypto IRA Platform in America*, helping investors access Crypto, Gold and Silver Assets within their Roth, SEP and Traditional retirement accounts. Securing more than $2 Billion Dollars for tens of thousands of clients, iTrustCapital is revolutionizing the retirement account industry.
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Great Customer Service Chad P. was able to walk me through the steps in rolling over my employer 401k account to iTrustCapital. He made the process super easy and seamless.
Business response:
Thank you, Jamerson! Great customer service is what we strive for. If you have any additional questions regarding your rollover, please don't hesitate to contact us.
Jonathan Kim did an amazing job Jonathan Kim did an amazing job. He was very helpful and knew what he was talking about. He helped both me and my husband with our accounts and in no time at all, we had all of the issues resolved. Outstanding customer service and I will be sure to recommend iTrustCapital to others.
Business response:
Thank you, Doug! We appreciate you sharing your positive feedback in regards to Jonathan. Please reach out to us for any additional questions or concerns.
Denielli was amazing helped me get all… Denielli was amazing helped me get all the info i needed! It was fast and seemless.
Business response:
Thank you for sharing your awesome experience with Denielli! Please reach out if you have any questions or concerns.
Denielli was great… Denielli was great at answering my questions and explained everything I wanted to know…
Business response:
Thank you, James! Our CX team goes above & beyond, especially Denielli. Please reach out if you have any additional questions or concerns.
Chad was very knowledgeable and… Chad was very knowledgeable and answered all my questions. Thanks to Chat, my rollover funds will be made available in the quickest method possible and he even walked me through the steps on converting my Traditional TSP into a Roth TSP (after 3 day holding period is complete). Thanks again for making this process easy to understand and effortless!
Business response:
Thank you, Joe! Our team goes the extra mile, especially Chad. Please contact us for any additional questions.
This is what customer service should be like everywhere!! Jessica was amazing! The entire team I have encountered so far has been helpful and easy to understand. Prompt, knowledgeable, efficient, complete. This is what customer service should be like everywhere!!
Business response:
Thank you, Chris! Our team strives for excellent client experience, and we're happy to hear that we were helpful. Please contact us for any additional questions or concerns.
Lindsey Colon is Excellent Lindsey Colon was very helpful, courteous, professional, and help me with conversion process. She has an excellent customer focus attitude.
Business response:
Thank you, Mukesh! Please reach out if you have any additional questions. Enjoy the platform!
Lindsey was great! Lindsey was patient & helpful & very nice! Resolved my issue !
Business response:
Thank you, Consumer! Our team goes the extra mile, especially Lindsey. If you have any additional questions or concerns, please reach out to us.
Jimmy Herrera was very helpful … Jimmy Herrera was very helpful and patient with me as this was my first time asking for a distribution. Very professional.
Business response:
Thank you, Kathy! We appreciate the positive review. Please reach out if you have any additional questions.
iTrustCapital has a 4.9 star rating with 7,562 reviews.
iTrustCapital is open now. It will close at 5:00 p.m.