This profile has been claimed by the business owner or representative.
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Expedited Distribution It has been great working with Itrustcapital. Recently Joshua Alvarez expedited the distribution process accurately, courteously, and quickly. I’ve been a customer for several years now, and then improvements on the timelines of receiving this distribution has been great. I’m looking forward to getting involved in the custody opportunities that you have.
Business response:
Thank you, Angela! We appreciate you for being a valued client for several years. Please feel free to reach out if you have any questions about our custody account or any other concerns that may arise.
The experience couldn't have gone any… The experience couldn't have gone any better, I would like to thank Alyssa Ebner for her rapid responses.
Business response:
Thank you, Tracey! Feel free to reach out with any additional questions.
Josh was great! Josh was great!
Business response:
Thank you, Bailey! We appreciate your positive feedback.
Excellent customer service Excellent customer service. My family and I appreciate David and the team's patience and care in walking us through the rollover process.
Business response:
Thank you, May! It's always our goal to make these transitions as smooth and supportive as possible. We truly appreciate your trust in us.
Best customer service Amazing client service team! I had two different time-sensitive transfers recently. Each time the iTrust team responded to my request in very a timely and professional manner. Jefferey helped to expedite my transfers as I requested. Very impressive team!
Business response:
Thank you! We truly appreciate your trust in us and are proud to have such a dedicated team ready to help.
Talk to a human without long delay I was connected on the help line without any long hold, and Chris Lee assisted me with patience and courtesy. A fantastic team!
Business response:
Thank you, Sushil! We greatly appreciate your kind words. Feel free to reach out with additional questions.
Thank you team for all your help Thank you team for all your help, especially Fuji, Jeff and Sydney who’ve been wonderful and timely with all requests. Keep up the great work
Business response:
Thank you, Truth! Encouraging feedback like yours means the world to our team.
Bobby was extremely helpful Bobby was extremely helpful. Stayed on the phone with me while I completed the IRA transfer process. Great service !!
Business response:
Thank you, Alicia! Great client service is what we strive for.
Jeff followed up by email Jeff followed up by email. I was thrilled that he did. The front office people on the phones do not seem very helpful.
Business response:
Hi, Timothy. We’re glad that Jeff was able to help. As for our open line team members, this is not something that we hear very often. Perhaps Jeff was more knowledgeable about your specific situation because he was actively working on it in our FinOps department.
iTrustCapital has a 4.8 star rating with 15,286 reviews.
iTrustCapital is open now. It will close at 5:00 p.m.