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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Mo was the best!!! Mo did an excellent job searching through many deposits to let me know all is well and when my deposit will be in my hubby’s account. Also, when I called, the wait-time was less than 5 minutes!!! I LOVE THE PHONE SUPPORT OPTION!!! Thank you ITC!!
Business response:
Thank you, Joan! We're so glad to hear about your positive experience! We appreciate you taking the time to share your feedback.
Great People to Deal With The folks at I Trust Capital are some of the most helpful I have ever encountered. Both Alyssa Ebner and Chris Lee were extremely helpful and patient in assisting a “technically challenged” senior complete forms for the RMD process as well as the verification process itself. Alyssa’s instructions on how to find the form were very clear and Chris’s assistance and friendly and professional demeanor were great. Finally, I sincerely applaud I Trust Capital’s verification process that really does provide... read more
Business response:
We appreciate your kind words and are thrilled to hear about the positive experience you had with our team.
Help through a traumatizing event.. My Google account of 23 years was recently hijacked and along with it, the gmail address that was associated with my iTrust account. I was terrified that I would lose access to my account and filed a request to have my address changed. When the docusign doc arrived, it asked for my account number and I had no idea (lack of organization on my part). I thought, "that's it, I'll never get back into my account." I responded with my dilemma and almost immediately received a response from Stacy ... read more
Business response:
Thank you, Clint! We appreciate your kind words about Stacy's professionalism and helpfulness. Please reach out if you have any other questions; our team is here to help.
Stacey L Stacey L. made our experience easy!
Business response:
Thank you, Laura! We're so glad to hear that you had a positive experience!
I'm just starting out with… I'm just starting out with ITrustCapital, but so far they have been great! Bryce was very helpful in answering my questions and keeping me updated on my funds being transferred!
Business response:
Thank you, Matt! We appreciate you taking the time to share your positive experience.
I was having trouble rolling my IRA to… I was having trouble rolling my IRA to Itrust Capital so I called support. Chad V. answered very quickly and patiently assisted me through the steps. He was extremely helpful and when he wasn’t sure about some of my questions he quickly found the answers for me. Great first impression of your customer service
Business response:
Thank you, Chuck! We're thrilled to hear about your positive experience with our customer service team.
Bobby did a great job in answering my… Bobby did a great job in answering my questions. He gave great feedback and was through on reviewing the information to make sure I had my questions answered.
Business response:
Thank you, Nathan! We're so glad to hear that you had a positive experience.
I had an outstanding experience working… I had an outstanding experience working with Bobby today as he guided me through the process of rolling over an IRA. What initially felt daunting turned out to be seamless, thanks to his expertise and support. He walked me through every step with patience, clarity, and professionalism, making the entire process stress-free. Bobby is not only highly knowledgeable but also an excellent communicator and genuinely kind. He is truly an asset to your company, and I’m incredibly grateful for... read more
Business response:
Thank you, Jeramy! We're thrilled to hear about your positive experience with Bobby.
Jonathan is the best at text messages Jonathan is the best at text messages
Business response:
We're so glad to hear you had a positive experience. We appreciate your kind words about Jonathan.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 14,239 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open tomorrow at 7:00 a.m.