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iTrustCapital

4.9

About this business

iTrustCapital, named the best Crypto IRA Platform in America*, helping investors access Crypto, Gold and Silver Assets within their Roth, SEP and Traditional retirement accounts. Securing more than $2 Billion Dollars for tens of thousands of clients, iTrustCapital is revolutionizing the retirement account industry. 

Location details

2372 Morse Avenue, #966, Irvine, CA, 92614, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.97,600 reviews
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C R Snow's profile image
C R Snow 
a year ago

They are the Best Jimmy & Adam really were very efficient… Jimmy & Adam really were very efficient in getting distributions in a very timely matter in these difficult times. I will always use them. 

Business response:

Thank you for sharing your positive experience with Jimmy and Adam! Please reach out if you have any additional questions or issues. 

Larry Dean's profile image
Larry Dean 
a year ago

Distribution Jimmie was fast, courteous and proficient. 

Business response:

Thank you, Larry! 

DDA's profile image
a year ago

Jimmy was able to hold my verification… Jimmy was able to hold my verification meeting earlier which enabled sending my funds the same day. This was an unexpected surprise. He followed up to make sure I was aware when to expect the funds as well. I appreciate his diligence and great customer service! 

Business response:

Thank you, DDA! Excellent client experience is what we strive for. 

Adrian Ramos's profile image
Adrian Ramos 
a year ago

Very very helpful Very very helpful - I was able to get a few things done by phone while at work. These guys are efficient and prompt which is just what I needed! 

Business response:

Thank you, Adrian! 

Jong Lee's profile image
Jong Lee 
a year ago

Trent was very patient and listened… Trent was very patient and listened carefully what my concerns and problems were. He did great job of addressing all of my concerns and proactively suggested solutions. It was pleasure interacting with him anf he went above and beyond the call of duty 

Business response:

Thank you, Jong! 

TFM XRP's profile image
a year ago

iTrustCapital customer service is the best in the industry Sr. Relationship Manager Megan was very professional and quickly processed the document to change my email address, then called to verify my identity. Well done iTrustCapital! 

Business response:

Thank you, TFM XRP! Professional service is what we strive for, and we're glad to hear that Megas was helpful. Please reach out if you have any additional questions or concerns. 

David “Jasper Jazzy” M.'s profile image
David “Jasper Jazzy” M. 
a year ago

I had the pleasure of working with… I had the pleasure of working with Jimmy on finalizing last steps on account verification. Very professional and courteous! Thank you!! 

Business response:

Thank you, David! We appreciate your positive feedback in regards to working with Jimmy. Please reach out if you have any additional questions or issues. 

LC S's profile image
a year ago

401(k) funds were sent but stuck My 401(k) funds were sent but stuck and Trent helped greatly getting them to where they needed to be. I was able to trade within a day. All praises!! 

Business response:

Thank you, LC S! Please reach out if you have any additional questions or concerns. 

Mark Ohnmacht's profile image
Mark Ohnmacht 
a year ago

Jimmy Herrera has been an ideal service… Jimmy Herrera has been an ideal service rep: professional, efficient and courteous. He helped me with a withdrawal verification phone call. The process leading to the call was frustrating and took weeks to accomplish. Perhaps not enough staff to service your clients? 

Business response:

Thank you for your feedback. We appreciate your kind words about Jimmy, and we apologize for any frustration you experienced during the process. We value your input and your satisfaction is important to us. Please contact us if you have any additional questions or concerns. 

Frequently asked questions about iTrustCapital

How is iTrustCapital rated?

iTrustCapital has a 4.9 star rating with 7,600 reviews. 

When is iTrustCapital open?

iTrustCapital is closed now. It will open on Monday at 8:00 a.m.