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iTrustCapital
- Finance
- Irvine, CA
About this business
iTrustCapital, named the best Crypto IRA Platform in America*, helping investors access Crypto, Gold and Silver Assets within their Roth, SEP and Traditional retirement accounts. Securing more than $2 Billion Dollars for tens of thousands of clients, iTrustCapital is revolutionizing the retirement account industry.
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Excellent expertise Great knowledge and very helpful with us completing project.
Business response:
Thank you, Barbara! We hope you've been enjoying the platform.
High quality client services I had some trouble getting a paper check from a 401k rollover to the right place to be deposited into my iTrust IRA account. After reaching out to client services, I received a direct personal text message from Trent. He kept in contact with me through the whole process and got me the information I needed in order to get the check to the right place. System transitions can be challenging, but iTrust maintains high quality staff who will stick with clients and make sure any glitches get resolved. ... read more
Business response:
High quality service is what we strive for, and we're glad to hear that Trent exceeded your expectations. Thank you, Paul!
Megan is Quick, Clear & Efficient Megan helped me quickly update my address and ID since we have moved to another state. Thanks for the clear instructions and quick help!
Business response:
Our CX team goes above and beyond, especially Megan. Thank you, Dan!
Very good support provided in meeting… Very good support provided in meeting my requests. Very good attitude as well as timely in meeting my services requests. Very good customer service!
Business response:
Thank you, Willie! We appreciate your support.
Adding funding source support I have been an iTrust Capital client for about a year. O e of the best things about working with this team is their customer support. Today was another example of excellent service from Trent. He provided thourough and clear answers to qork through a funding question. He additionally took the time to thoughtfully answer additional questions not related to the core reason for the call.
Business response:
Thank you, Bruce! Please reach out to us if you have any additional questions or concerns.
Jimmy was a great help Jimmy was a great help, walked me thru with experience and patience. 5 stars
Business response:
Thank you for the positive feedback! We are thrilled to hear that Jimmy was able to provide you with exceptional service. Please reach out if you have any additional questions or concerns.
Dealing with everyone from Mark Dealing with everyone from Mark, Trent, and Itrust Capital is absolutely incredible. I love the process from the beginning, putting and distributing money into my account, and when I have the opportunity to purchase a home as a first time buyer to be able to access the money, they made it hassle free Great service will continue to do business with Itrust Capital . Thanks for your help Mark thanks for your help Trent.
Business response:
Thank you for your incredible feedback! We're thrilled to hear that you had a hassle-free experience with us. We appreciate your support.
Account modifications The customer service was very helpful and easy. I needed to make account modifications, and they were able to send documents to me via Docusign to execute. And they followed up to make sure everything was handled correctly.
Business response:
Thank you, Brad! Excellent service is what we strive for.
D. Bennet - is a patient man! I’ve been dealing with Daniel Bennet and am very happy with my customer service; even when I express my frustration Daniel doesn’t get flustered, remains professional and efficient. It has to be a difficult position to be in with the transition to a new custodian and also dealing with the Flare people changing their distribution model after iTrust agreed to another set of plans. Hats off to the team and Daniel for rolling with the punches and getting the job(s) done. A+
Business response:
Thank you, SE! We truly appreciate your kind words about Daniel and our team. We're grateful for your support!
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.9 star rating with 7,600 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open tomorrow at 8:00 a.m.