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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Francisco helped me when I was unable to login… Francisco helped me when I was unable to login. He communicated quickly with me to ensure the issue was resolved. He was professional, polite and a pleasure to deal with. I was not sure about transferring my money from one large brokerage to iTrust Capital because I wasn't sure how good the CS wold be but Francisco assuaged any doubt I had.
Business response:
Thank you! We’re so glad Francisco was able to quickly resolve your login issue and give you confidence in making the switch to our platform.
Romeo was very helpful in getting me… Romeo was very helpful in getting me started and patiently guided me through the process of transferring my cryto into my PCA account. He also answered all my concerns and questions.
Business response:
Thank you! We’re delighted to hear that Romeo made your PCA transfer process smooth and easy. Feel free to reach out to us with any additional questions.
David was a great help, David was a great help,
Business response:
Thank you for the positive feedback, Adriana!
Bobby was a great source of… Bobby was a great source of information. We enjoyed talking to him and appreciated the information he was able to provide.
Business response:
Thank you! We're glad Bobby was able to provide you with the information you required. Feel free to reach out to us with any additional questions.
I LIKE THAT I HAVE A PERSON I CAN HAVE… I LIKE THAT I HAVE A PERSON I CAN HAVE DIRECT COMMUNICATION WITH AND CUSTOMER SERVICE THAT I CAN CALL. OTHER PLATFORMS DO NOT HAVE THIS.
Business response:
Thank you, Tammy! We’re so glad to hear that having direct communication has made a difference for you. Feel free to reach out to us with any additional questions.
I feel personally cared for by this… I feel personally cared for by this company! And Trust has been solidified- I opened my iTrust IRA in 2022 and glad I did!
Business response:
Thank you! We’re honored to have earned your trust and glad that you’ve had such a positive experience since opening your IRA.
Excellent Customer Service Francisco and Lindsey Colon were most helpful in expediting the process of adding Power of Attorney forms for my both parents accounts. I appreciate the follow-up and personal care and assistance!
Business response:
Thank you, May! We’re so happy to hear that Francisco and Lindsey provided the care and follow-up you needed.
Romeo very helpful in answering my… Romeo very helpful in answering my questions and making sure my. Implicated issues addressed. Thank you Romeo!
Business response:
Thank you, Albert! We're glad Romeo was helpful in answering your questions.
I called to address an issue I had… I called to address an issue I had signing a document. My Customer Service Rep Romeo was outstanding! He demonstrated the patience of a saint as he walked me through various options to get my issues resolved! I very much appreciate his support and thank you iTrust Capital for hiring this young man!
Business response:
Thank you, Marcus! We’re happy to hear that Romeo provided such patient and attentive support. Our team takes pride in making every interaction smooth and stress-free.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 18,291 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open at 7:00 a.m.