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iTrustCapital
- Finance
- Irvine, CA
About this business
iTrustCapital, named the best Crypto IRA Platform in America*, helping investors access Crypto, Gold and Silver Assets within their Roth, SEP and Traditional retirement accounts. Securing more than $2 Billion Dollars for tens of thousands of clients, iTrustCapital is revolutionizing the retirement account industry.
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They answered the phone very quickly They answered the phone very quickly. I was not on hold more that a few seconds. Then to top it off they resolved my issue quickly and effectively.
Business response:
Thank you for sharing your positive experience with our client experience team! Please reach out to us if you have any additional questions or concerns.
Happy customer I'm quite happy with the services. There was some miscommunications at my end but everything was cleared up and worked out well.
Business response:
Please let us know if you need additional help during the process.
Getting account funded from a 401K… Getting account funded from a 401K transfer was easy and fast! For support I still prefer a live person but your CS response was again very fast. Thanks!
Business response:
Thanks for the feedback and being a part of the platform, Kevin!
Outstanding Customer Service Jared Feldman was most helpful to me when I placed the wrong iTrust Capital account number on my rollover paperwork and agreed to personally shepard my rollover checks into being deposited into my iTrust account. Outstanding customer service, Thank you Mr. Feldman.
Business response:
Thank you for sharing your positive experience with Jared. It's great to hear that he went above and beyond to assist you with your rollover process. Please reach out if you have any additional questions or concerns.
I requested a rollover conversion from… I requested a rollover conversion from traditional to roth. Within a day I was contacted by a customer service person and completed the paperwork the same day. The rollover conversion was executed seamlessly all that same day. Easy process.
Business response:
Thank you for sharing your positive feedback with our client experience team! If you have any further questions or concerns, please don't hesitate to contact us.
Greatness from the customer service to the low low fees to the UI Love it
Business response:
Thank you, John! We appreciate your feedback.
Talking with a representative was easy… Talking with a representative was easy when I had questions at sign up , they called when promised. The site is easy to monitor and understand buying ,selling , and staking your assets.
Business response:
Thank you for taking the time to share your positive experience with us, Michael! Please reach out if you have any additional questions or concerns.
I had a very specific IRA question I had a very specific question about an IRA contribution and to which Tax year it applied. Within less than 24 hours, I had a specific / detail answer from Jared Feldman. Great doing business with iTrust Capital.
Business response:
Thank you, Denis! We take pride in providing excellent client experience, and we're glad that Jared was able to assist you.
Great experience so far! Great experience so far!
Business response:
Thank you for the positive feedback, Yulie!
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.9 star rating with 7,600 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open tomorrow at 8:00 a.m.