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iTrustCapital
- Finance
- Irvine, CA
About this business
iTrustCapital, named the best Crypto IRA Platform in America*, helping investors access Crypto, Gold and Silver Assets within their Roth, SEP and Traditional retirement accounts. Securing more than $2 Billion Dollars for tens of thousands of clients, iTrustCapital is revolutionizing the retirement account industry.
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Customer service is top-notch! Customer service is top-notch really appreciate the product and service iTrust offers and one of many of the reps have help me Erich Kang did an excellent job!
Business response:
Hi randy, your top-notch feedback is highly appreciated. Thank you for your review!
iTrust Capital making clarity of rogue deposits Ben of iTrust Capital was able to deconflict a rogue deposit from another firms IRA and deposit it in my traditional IRA and he confirmed my wire had been processed for payment tomorrow. Great work Ben
Business response:
Thank you, Peter! Our team goes above and beyond, especially Ben. Please reach out if you have any other questions.
Great Hospitality CSR, Danielle, was very kind and forthcoming with the next steps to fund my new account. I was pleasantly surprised that I even received a call. Typically these days, you create an account and do your business without even knowing if anyone is paying attention. It made me feel valued as a client that they took the time to check in.
Business response:
Thank you, Adam! We're happy to hear that Danielle provided helpful service. Please contact us if you have any other questions.
Great cs onboarding funds Great cs onboarding funds. Johnathan helped me today and was excellent. Hope things go well like on the backside when it comes to withdrawal
Business response:
Thank you for choosing us, Consumer! If you have any other questions, please reach out to us; our team is here to help. Enjoy the platform!
Overwhelmed with converting IRAs over I was overwhelmed with switching my traditional IRA to a Roth IRA within my iTrustCapital account. Jonathan was super easy to get in contact with and resolved my issue quickly. I have never experienced being able to directly call or text with an agent of such a large company and it made all the difference to have a direct line of contact. 100% happy with my experience with iTrustCapital!!!
Business response:
Thank you, Kassie! Please reach out if you have any other questions; our team is here to help. Happy investing!
Credit for a Referral Called and spoke with Jonathan and he was able to clear up my issue within minutes without any hassle whatsoever. Thank You Jonathan
Business response:
Thank you for the positive feedback, Russell! Please reach out if you have any other questions. Enjoy!
Very professional and handled my issue… Very professional and handled my issue quickly.
Business response:
Thank you, Charles! Professional service is what we strive for. Please reach out if you have any other questions.
Jonathan is the man! Jonathan is the man!! Super helpful and professional
Business response:
Hi John, we appreciate you sharing your awesome experience with Jonathan. Thank you for the positive review!
Relationship manager Jonathan Kim was… Relationship manager Jonathan Kim was very helpful with my 2023 Roth contribution that I made on April 14th.On the 16th I found out it didn't go through because of the way I transferred the funds. When I tried to fix it, their system would only let me contribute for 2024. I live in a county that had a flood disaster. The IRS granted us an extension of several months for our taxes and IRS contributions. After verifying the extension with the IRS, Jonathan was able to get my contribution ... read more
Business response:
Thank you, Gjw! We're happy to hear that Jonathan was very helpful. Please reach out if you have any other questions.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.9 star rating with 9,167 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open tomorrow at 8:00 a.m.