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La Quinta Inn Queens
- Hospitality
- Long Island City, NY
About this business
Location details
37-18 Queens Blvd, Long Island City, NY, 11101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Bad We arrived at 1 pm. We asked the guy at the reception if we could leave our bags somewhere till we returned from going out, and he told us to leave them in an unsecured place, at our own risk. The room was super dirty, the sheets had some blood stains, and the room was cold. The water for showering was almost cold. We complained about everything, but they didn’t care. I would happily pay $50/night or less for this hotel. Location
Business response:
Hello Camilo Andres, It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Through guest feedback like yours, we are better able to address such issues quickly and thus improve the guest experience for future visitors and for your own future visits.
lousy and terrible..... I did not like the total lack of cleaning that the room was not neat or organized. It was a terrible experience since on the second day of the stay there was no room cleaning or anything and for the price it is too much.......no me gusto la total falta de limpieza que la habitación tubo nada aseada ni organizada fue una experiencia pésima I did not like anything about the breakfast since there was no breakfast or anything if I could have canceled at the time of arriving and seeing the room I would hav... read more
Business response:
Hello Vicente, I am sorry to hear that you did not enjoy your stay with us. We value your feedback and suggestions for improvement as these comments help us to improve the guest experience at our hotel. Please accept our apologies for the lack of hospitality you experienced this is not the impression we want to leave our valued guests. I do thank you for bringing this matter to our attention and I assure you that we are correcting this issue for an improved experience in future visits.
Very Poor nobody clen, no service, Connection to Subway. Very close
Business response:
Hello Sylwester, We are sorry to hear about those issues, if it was reported to us during your stay, we would have time to resolve it. We make sure that our cleaners adhere to the guidelines, especially during this pandemic, we would appreciate it if these things can be reported to us as we do not want this to happen again.
If you start with low expectations, you'll never be disappointed. Didn't serve breakfast like stated, rooms didn't have microwaves like stated. My daughter and wife both cut there feet from shards of glass on the floor, enough to draw blood. There was 1 microwave where the breakfast area was. The bed actually had divots in the middle which was nice cause it forced my wife and I to cuddle all night. Restaurants nearby
Business response:
Hello Robert Gremillion , We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement.
Bad
Passt für Reisende, die Hotel nur zum Übernachtung brauchen. Ansonsten nicht Empfälungswert. - Während meine Aufenthalt (6 Nächte) wurde mein Zimmer nur ein einziges mal gereinigt. Und selbst dann erst, nachdem ich mich beschwert hatte. - Es gab nicht einmal ein einfaches Glas im Zimmer, um selbst gekaufte Getränke einzuschenken. - Frühere Auschecken bereits um 11 Uhr. An diesem Tag klopfte die Putzfrau bereits um 10.45 Uhr an der Tür, und drängte mich das Zimmer zu befreien. Gute Lage. 200 Meter bis Metro. In 15-20 Minuten ... read more
Business response:
Hello Sergej, To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our hotel. We hope to see you again in the future. Thank you for your valuable business.
Bad The hold hotel was dirty, included the parking lot. Our bathroom ceiling is falling down. Dirty. Humidity, I hope is not mold. Refrigerator to small an dirty, coffee machine whit no coffe no anything. Close to transportation
Business response:
Hello Washington, We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason, we sincerely apologize to have failed you. Please keep us in mind for a future stay so we can show you how we are continuously working to grow and evolve in these areas. We certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our... read more
Poor
Nicht empfehlenswert Kein Frühstück, kein Fitnessraum, kein Service, keine Kommunikation mit Geschäftsführer, Unterkunft nicht zu empfehlen, Zimmer schlechter Zustand, Dusche nicht in Ordnung.
Business response:
Hello Hubert, Guest satisfaction is our number one objective so we really appreciate the input regarding our service. We hope to see you again to deliver you with a 5 star experience.
Frequently asked questions about La Quinta Inn Queens
How is La Quinta Inn Queens rated?
La Quinta Inn Queens has a 2.7 star rating with 9,216 reviews.
When is La Quinta Inn Queens open?
La Quinta Inn Queens is closed now. It will open at 12:00 p.m.