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La Quinta Inn Queens
- Hospitality
- Long Island City, NY
About this business
Location details
37-18 Queens Blvd, Long Island City, NY, 11101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
horrível localização - facilmente acesso hotel é muito ruim. Velho, sujo e fedido. na noite não tem ninguém. Quando fomos embora na madrugada não tinha ninguém na portaria.
Business response:
Hello Deise Alice, We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your feedback pertaining to your experience at our hotel. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Disgusting I couldn't even stay for 1 hour in this room with blood splashed on the curtains!!!!! Dirty and filthy and dangerous The hotel and the rooms are not as the pictures show. My room was filthy with blood all over the curtains, the deadbolt lock was torn of the door, the furniture laminate was peeled of and knobs were missing from the drawers. The rugs haven't been changed in over 20 years and the smell in the room was sickening... i feared for my life in this hotel being a single female traveling for a business semin... read more
Business response:
Hello Christine, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addres... read more
The receptionist ignored calls & the place was very dirty. Everything!! No fire detector in room. Nothing
Business response:
Hello Guest, We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement., we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to manag... read more
Bad It was dirty ..the couch in the room was broken and wouldn't fix or replace it ..the dresser had shelves missing ..there was missing lamp shades and the mirrors was dirty and not clean ..the rug wasn't vacuum..the basic cleaning was not done ..it was a horrible experience I will never come back Great price
Business response:
Hello Brian, I am terribly sorry to hear of your disappointment with our hotel. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Thank you so much for taking the time to share and to give us the opportunity to address this error and make things right.
It is the second time i stayed there so i expected what i got. The carpets especially the ones in the corridor are very dirty and there is a general smell of cigarette smoke The location is fine, the facilities in the room is fine. The bathroom facilities are very good
Business response:
Hello Rebecca, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the smoke odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay, please bring this matter to our attention in real-time so we may address it promptly for you. We hope you will give us another chance to provide you with a superior experience the next time your... read more
Terrible Wifi The hotel is dirty, no microwave and no amenities. Cost dies not correlate with the value. Booking.com should not be promoting hotel like this. I am very disappointed.
Business response:
Hello kehinde, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
Disappointing
Mala Hotel muy sucio, el personal muy grosero, no hacen el aseo del cuarto. El cuarto y baño en muy malas condiciones, no tiene mantenimiento. No se alojen en este sitio, nada recomendable.
Business response:
Hello Antonio, We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your feedback pertaining to your experience at our hotel. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Terrible Todo es terrible Me pareció pésimo, el olor de la habitación terrible, no le hicieron a la habitación, había un daño en el lavamanos y salía agua por todo el baño y no repararon además personas ebrias tiraban las puertas hacían ruido terrible y nadie hizo nada
Business response:
Hello INGRID NATHALIA, Thank you for taking the time. Your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Frequently asked questions about La Quinta Inn Queens
How is La Quinta Inn Queens rated?
La Quinta Inn Queens has a 2.7 star rating with 9,216 reviews.
When is La Quinta Inn Queens open?
La Quinta Inn Queens is closed now. It will open at 12:00 p.m.