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La Quinta Inn & Suites Austin NWLakeline Mall
- Hotels
- Austin, TX
About this business
Location details
10701 Lakeline Mall Dr, Austin, TX, 78717, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
It was good but room to improve Extremely slow unsecured wifi, room smells to us like cleaning supplies, and humid/difficult to get comfortable. Pretty clean and spacious, Dove toiletries.
Bad Property did not give me the invoice. And I am also not refunded back my incidental money of 50 USD yet. There is no way to contact property, their phone is never reachable
I thought I’d give this hotel another chance, but I won’t be back. Someone in the room next to mine snored like a freight train, so I did not have a restful night, even with the room fan on high. There was water damage to the wall beside the bathtub, and it appeared to have mold growing. The carpet beside the bed was sticky in my bare feet so I wore my house slippers while in the room. I don’t know what was on it, but the carpet in my room (#214) needs to be cleaned My room smelled like a wet dog, though the bedding was fres... read more
Bad They charged me $250 for something I did not do !
Business response:
Thank you for sharing your feedback. We take our non-smoking policy very seriously to ensure a comfortable stay for all of our guests. Our team carefully inspected the room after your departure and confirmed clear evidence of smoking, which is a direct violation of our hotel policy. For this reason, a $250 fee was applied, as stated during the booking process and at check-in. We understand this may be frustrating, but we must remain consistent in upholding these policies for the benefit of all guests.
Bad
literally I will never choose this again too noise of the air conditioning
The stay was horrible don’t book here!!! The staff were very rude the room was filthy! I talked with manners and none of the employees could assist me! It was just overall a terrible experience wouldn’t recommend no one! Nothing at all
Need to not wake up night shift workers The staff The bed
After a 14 hour drive I was to exhausted to deal complainingbut I did let them know upon departure. The room was disgusting. The floor wasn’t vacuumed and the microwave hadn’t been clean. The place had roaches. The AC unit was loud/rattled. The location was great and the staff were very friendly.
Frequently asked questions about La Quinta Inn & Suites Austin NWLakeline Mall
How is La Quinta Inn & Suites Austin NWLakeline Mall rated?
La Quinta Inn & Suites Austin NWLakeline Mall has a 4.1 star rating with 2,700 reviews.
When is La Quinta Inn & Suites Austin NWLakeline Mall open?
La Quinta Inn & Suites Austin NWLakeline Mall is closed now. It will open tomorrow at 12:00 p.m.