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La Quinta Inn & Suites Austin NWLakeline Mall
- Hospitality
- Austin, TX
About this business
Location details
10701 Lakeline Mall Dr, Austin, TX, 78717, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Bad no se queden en este hotel ! de verdad nunca había visto un hotel tan cochino ! el peor hotel que he visto en mi vida que desagradable
Business response:
I appreciate you taking the time to share your feedback concerning your recent stay. I am sorry that this is how you feel about your time as our guest. It is our goal to provide you with a positive guest experience and I regret that this was not done. Jayme H - General Manager
Bad no se queden en este hotel es un consejo de corazón ! es lo más asqueroso y desagradable del mundo el hotel más sucio y desagradable que he visto en mi vida
Business response:
Thank you for taking the time to share your feedback concerning your stay. I am sorry that this stay fell below your expectations. Our staff does work to ensure that our property is clean and maintained, I am sorry that this stay did not demonstrate that. Jayme H - General Manager
No phone inroon,desk light didn’t work room was dark, no USB ports, outlets looked unsafe! the grounds are not taken care of at all! the lobby are is very nice
Business response:
Thank you for taking the time to share your feedback. I will look into the concerns you have noted about your room so we can prevent future occurrences. We do maintain our grounds; however, we do appreciate you letting us know we need to further look into our procedures. Jayme H - General Manager
Poor
Fair
Very Poor
Sorry for the Inconvenience "Sorry for the Inconvenience" signs at every turn. "We won't make your room everyday, due to the pandemic. Sorry for the Inconvenience." Pandemic in Nov 2022? "Business Center is closed. Sorry for the Inconvenience." It's closed because where there should be monitors there are VGA cables. No computers. No printer. "No happy hour today. Sorry for the Inconvenience." New building. No bugs. Good internet.
Fair
Could be better if the A/C was functioning fine. The air condition isn’t working properly. The room was pretty hot even it was though it was set on 65 degrees of cold. Everything was upto the mark. Except the air condition.
Business response:
Thank you for taking the time to share your feedback concerning your recent stay. We will have our maintenance team check the concern with the AC unit to prevent future occurrences.
Frequently asked questions about La Quinta Inn & Suites Austin NWLakeline Mall
How is La Quinta Inn & Suites Austin NWLakeline Mall rated?
La Quinta Inn & Suites Austin NWLakeline Mall has a 4.1 star rating with 2,642 reviews.
When is La Quinta Inn & Suites Austin NWLakeline Mall open?
La Quinta Inn & Suites Austin NWLakeline Mall is closed now. It will open tomorrow at 12:00 p.m.