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La Quinta Inn & Suites Austin NWLakeline Mall
- Hospitality
- Austin, TX
About this business
Location details
10701 Lakeline Mall Dr, Austin, TX, 78717, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Don't plan on staying here again Website stated hotel had a hot tub, this was the only reason I booked this hotel. The staff informed me the hot was removed 2 years ago. Also the room felt hot and muggy and the air conditioning did not help. It was close to my sister's house
Poor
Fair Apariencia exterior del lugar, piscina fuera de servicio. Atencion de recepcionista "Trevor"
Fair I didn’t like that there was food left behind in the cabinets, that I’m assuming belonged to previous occupants. I also did not like that the pool was closed for our stay.
Overall, a level below the type of hotels I typically stay in that are in the same area. The exterior looked nice in the photos and it appeared to be a newer facility, but the interior of the room was not up to standard. Bathroom shower had either rust spots or mold in the creases of where the panels meet in the shower. A/C Controls were on the unit and the wall controls were non-functional. Noise was loud due to thin walls. The location worked for me and where I needed to be for a business meeting.
Odalar temizlenmedi oda da su dahi yoktu hersey ucrete tabi kahvalti rezalet Odalar temizlenmedi oda da su dahi yoktu hersey ucrete tabi kahvalti rezalet konumu iyiydi
Disappointing
No housekeeping to die an our room and a very loud party next to us until 5am. Terrible
Business response:
Thank you for taking the time to share your feedback concerning your recent stay. I do regret that this stay did not meet your expectations. I will share your comments with the staff so that we remember to remind all guests about our current housekeeping process, and not just assuming that guests read the notice posted at the front desk. Jayme H - General Manager
Bait and Switch room rate. Confirmed reservations rate was not honored! We were victims of bait and switch. I had confirmed reservations for $250.00. We were charged $418.00 with no explanation. Location
Business response:
Thank you for taking the time to share your experience. I am sorry that there seems to have been an error in your billing. However, our property does not in anyway "bait and switch" with our guests. I am more than willing to look into the situation should you still require assistance. Jayme H - General Manager
Frequently asked questions about La Quinta Inn & Suites Austin NWLakeline Mall
How is La Quinta Inn & Suites Austin NWLakeline Mall rated?
La Quinta Inn & Suites Austin NWLakeline Mall has a 4.1 star rating with 2,673 reviews.
When is La Quinta Inn & Suites Austin NWLakeline Mall open?
La Quinta Inn & Suites Austin NWLakeline Mall is closed now. It will open at 12:00 p.m.