This profile has been claimed by the business owner or representative.
La Quinta Inn & Suites Dallas Mesquite
- Hospitality
- Mesquite, TX
About this business
Location details
118, US-80, Mesquite, TX, 75149, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Fair
Safe but sketchy There were signs the hotel was being remodeled. But from what I saw, I couldn't tell if the issues I witnessed were before or after the remodel. There were cracks in the wall, unfinished bathroom tile, sketchy sheetrock work, baseboards weren't completed well, looked like bleach was spilt in the hallway carpet, it felt like I pull the faucet out of the wall when I attempted to pull the plug to turn on the shower, buttons on elevator were loose and so was the back wall of the elevator. So I wasn't sure if the... read more
Business response:
Hello Kelly, Thank you for your feedback. We apologize for any inconvenience caused during your stay. We appreciate your compliments on our location, breakfast, and safety. Your concerns will be addressed with our maintenance team to ensure a better experience for future guests.
Over all perfect locations just very much in need of maintenance Where was broken tile going into the bedroom? The couch and chair in the living room or stained up in the materials were torn. The phone wires were not in the wall. There was holes in the closet doors, and the wall and cockroaches and fleas so we left the next morning. The staff was great to deal with. The location was perfect
Business response:
Hello James, We apologize for the issues you encountered during your stay. Please rest assured that we will address these concerns immediately. Thank you for acknowledging our helpful staff and the ideal location of our hotel. We hope to have the opportunity to make it up to you in
For the price of the stay we were expecting more than what we got. The hotel was very dated there was mold in the bathroom ceiling, smelled really humid it felt like we were in a motel to be honest, I like the location, it was close to the place I was visiting.
Business response:
Hello Paulo, We apologize for the inconvenience caused by the condition of the hotel. We appreciate your feedback and will address these issues to ensure a more comfortable stay in the future. Nevertheless, we're glad to hear that you enjoyed our convenient location.
Fair When it rained on Wednesday night, the window was leaking water. Had to put a towel on the window seal to soak up all the water that came in. Great location and friendly service
Business response:
Hello Woodworth, We apologize for the inconvenience caused by the leaking window. We will address the issue promptly to prevent any future occurrences. Thank you for bringing it to our attention, and we appreciate your kind words about our location and service.
Disappointing
Rude, I need my refunds. Sc The foreign men not friendly gave me problems and also knocks on doors before it even check out. I picked that hotel for when I came to Dallas to visit — but I paid too much to be kicked out of my room TWICE Not satisfied I liked the girl that worked at night. The foreign men not friendly gave me problems and also knocks on doors before it even check out. I picked that hotel for when I came to Dallas to visit — but I paid too much to be kicked out of my room TWICE Not satisfied
Business response:
Hello Damon, We apologize for the inconvenience you experienced during your stay. We will address the issue with our staff and ensure a more friendly and respectful atmosphere. Thank you for your feedback, and we appreciate your kind words about our night staff.
HORRIBLE It was poop in my bed, I had to kill a roach in the bathroom, had to go back down key didn't work. ended up leaving and finding another place to stay for the night. location
Business response:
Hello Deletria, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this information has been forwarded to management to address promptly. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve guest experience.
Gross The building looked like it was falling apart. It smelled like mold as soon as you walked into the hotel.There were roaches in our room. There was mold on the ceiling. The beds were not a true queen like it says. The dresser and closet were missing nobs. The shower was disgusting and peeling. The pool was not cleaned until halfway through our stay, and even after that, it still looked cloudy. They were out of most of their breakfast items until the last day of our stay, and even then, the sausage did not look fully coo... read more
Business response:
Hello Kelly ,Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed ... read more
Frequently asked questions about La Quinta Inn & Suites Dallas Mesquite
How is La Quinta Inn & Suites Dallas Mesquite rated?
La Quinta Inn & Suites Dallas Mesquite has a 3 star rating with 3,720 reviews.
When is La Quinta Inn & Suites Dallas Mesquite open?
La Quinta Inn & Suites Dallas Mesquite is closed now. It will open tomorrow at 12:00 p.m.