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118, US-80, Mesquite, TX, 75149, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Worst hotel experience ever. 0/10. Would NOT recommend. I’d of rather slept outside. Horrible exper Very Dirty, under construction & the room had extreme water damage Nothing. This place was a DUMP!
Business response:
Hello Nathan, We regret to hear about your experience and appreciate your feedback. Your concerns will be shared with the appropriate teams for further review and improvement. Thank you for bringing this to our attention.
Bad They had containers everywhere the inside was in poor conditions we got a room with a jacuzzi so you know we paid more but what was really disappointing it was our wedding night an the paint in the room was cracked the bathtub had rust in the bottom an around the spouts carpet had cuts an parts missing an on top of all that found a McDonald's sandwich behind headboard an I don't know how long it had been there plus they lied an said we smoked in room when we didn't just so they could keep our deposit will definitely neve... read more
Business response:
Hello Tiffiny, We apologize for any inconvenience you may have experienced. Your feedback is essential for us to improve our services. For any further assistance, feel free to contact our management directly.
Poor
Descuidada Habitación descuidada la habitación de a lado estaba en reparación y el ruido no dejo descansar no le servían las luces del baño y la cama estaba húmeda Ubicación
Business response:
Hello Bantu, Lamentamos escuchar sobre su experiencia durante su estancia. Apreciamos sus comentarios y los compartiremos con el equipo para mejorar nuestros servicios. Le sugerimos que se ponga en contacto con la gerencia para abordar cualquier problema adicional que haya experimentado durante su visita. ¡Esperamos tener la oportunidad de recibirlo nuevamente en el futuro!
Poor Whole building being remodel and nothing was said about during the booking process online Being remodel, we went just for the hot tub, but no it was all under construction
Business response:
Hello Fuller, I apologize for any inconvenience caused by the ongoing renovations during your recent stay. We strive to enhance our property continuously, and regret if this impacted your experience. Your feedback is valuable and will be shared with our team for further improvement. Thank you for choosing our hotel for your stay.
I would not stay here again very disappointed It is not like pictured! The front desk person told me they are being remodeled due to a water leak and that it was mostly in the lobby. It is not just in the lobby. The whole building looks like it’s not stable. The room was remodeled but I tried using outlets to style my hair and the outlet almost came out of the wall. The ac unit panel was broken. There was a lot of dust in the air from the construction. When I got to the hotel I thought it was hit by a tornado. The breakfast ... read more
Business response:
Hello Elizabeth, We apologize for the inconvenience you experienced during your stay. Our team is working hard to address the necessary renovations promptly. Your feedback helps us improve, and we appreciate you bringing these matters to our attention. We hope your future travels are pleasant and comfortable.
Bad Run down and molded
Business response:
Hello Tia, We appreciate your feedback and apologize for any inconvenience caused. We take all guest comments seriously and will address this matter with our team to ensure a better experience for future guests. Thank you for bringing this to our attention.
Worst stay I’ve had in several years. Hotel was remodelling and it was dusty, housekeeping was vacuuming outside door at midnight. Staff was rarely at the check in desk. Everything you touched was dusty. Was afraid to eat breakfast so only had coffee and juice. Location was great. Near everything we needed.
Business response:
Hello Gary, We apologize for any inconvenience you experienced during your stay. We appreciate your feedback and will address your concerns with the appropriate departments for improvement. We're pleased to hear you enjoyed our central location, offering easy access to nearby amenities. Thank you for your understanding, and we hope to welcome you back in the future.
Bad It had mold flooring seem like it was going to collapse restroom was terrible tub had mold!
Business response:
Hello Martinez, We sincerely apologize for your disappointment. We value feedback and will address these concerns appropriately. Guest comfort and satisfaction are our top priorities, and we appreciate you bringing this to our attention.
La Quinta Inn & Suites Dallas Mesquite has a 3 star rating with 3,822 reviews.
La Quinta Inn & Suites Dallas Mesquite is closed now. It will open tomorrow at 12:00 p.m.