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La Quinta Inn & Suites Dallas Mesquite
- Hospitality
- Mesquite, TX
About this business
Location details
118, US-80, Mesquite, TX, 75149, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
I’d stay here again if I had no other choice . Room had a smell and the tub was dingy and painted over so much, definitely wasn’t going to take a bath there. I also got bit by something on the bed I’m guessing bed bugs. I’m talking about 10 bites overnight.
It’s was nasty and smelled very bad and had roaches everywhere It’s was dirty and roaches everywhere It was horrible
Bad The rooms weren’t nice and cleaned Nothing
Bad
Poor That the staff changed my rooms three times bc the heater did not work. Then afterward my stay the staff accused me of stealing towels and refused to give me my deposit. After a big argument I was told I was going to receive my deposit The location and the cleanliness
Business response:
Hello Marie, We apologize for any inconvenience you experienced during your stay. Our team made efforts to address the issue with the heater by providing you with alternative room options. Regarding the accusation of towel theft, we take such matters seriously and thoroughly investigate any reported incidents. Rest assured, your deposit will be returned as promised. We appreciate your feedback on our location and cleanliness, and we hope to have the opportunity to welcome you back in the future.
Never again. Dirty!! Roaches were crawling on carpet Room smelled like must/ dirty! Nothing
Business response:
Hello Victoria, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
stay was very dishearting and discussed and hotel didn't care. Room was dirty. Sheets had not been change and had wet spots below bed spread. Told front desk 4 time to get house keeping up. Never happened. Just excuses that housekeeping was told. In addition roaches in room. Maintainence had treat. Door not sealed good and people could see un room. Will. Never stay here again. I good to mesquite once every two months. Li was impressed with nothing.
Business response:
Hello DILCIA, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed... read more
Bad
They never returned my deposit payment, they stole it They never returned my deposit payment, they stole it. They never returned my deposit payment, they stole it.
Business response:
Dear Guest, Thank you for sharing your feedback with us. We apologize for any inconvenience caused regarding your deposit payment. We kindly request you to contact our management directly to address this matter further.
Frequently asked questions about La Quinta Inn & Suites Dallas Mesquite
How is La Quinta Inn & Suites Dallas Mesquite rated?
La Quinta Inn & Suites Dallas Mesquite has a 3 star rating with 3,750 reviews.
When is La Quinta Inn & Suites Dallas Mesquite open?
La Quinta Inn & Suites Dallas Mesquite is closed now. It will open at 12:00 p.m.