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La Quinta Inn & Suites Dallas Mesquite
- Hospitality
- Mesquite, TX
About this business
Location details
118, US-80, Mesquite, TX, 75149, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
stay was very dishearting and discussed and hotel didn't care. Room was dirty. Sheets had not been change and had wet spots below bed spread. Told front desk 4 time to get house keeping up. Never happened. Just excuses that housekeeping was told. In addition roaches in room. Maintainence had treat. Door not sealed good and people could see un room. Will. Never stay here again. I good to mesquite once every two months. Li was impressed with nothing.
Business response:
Hello DILCIA, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed... read more
Bad
They never returned my deposit payment, they stole it They never returned my deposit payment, they stole it. They never returned my deposit payment, they stole it.
Business response:
Dear Guest, Thank you for sharing your feedback with us. We apologize for any inconvenience caused regarding your deposit payment. We kindly request you to contact our management directly to address this matter further.
I’ve been having my children’s birthday parties there for years. It’s been about two years since we last went in this bu The building was nasty. The floor would sink in every time we walked. We could’ve fell through the floor the bathroom was disgusting, rust dirty, and mold. I told the lady at the front desk she told me to try not to walk on the floor. Location
Business response:
Hello Kayelonirae, Thank you for sharing your feedback with us. We're sorry to hear about your experience during your stay. We take cleanliness and maintenance very seriously, and we apologize for any inconveniences you encountered. We appreciate you bringing these issues to our attention, and we'll address them with our team. We hope you'll give us another chance to provide you with a more enjoyable stay in the future.
The stay sucked nothing worked. Toilets or lights would not work. Nothing worked & it was a waste of my money Nothing. The service was bad the restroom or lights did not work I arrived super late because I was stopping & I was very disappointed that nothing worked at the place was extremely sketchy
Business response:
Hello Analie, We apologize for any inconvenience you experienced during your stay. We strive to provide excellent service and a comfortable environment for all our guests. We encourage you to reach out to our management team directly to address your concerns. Your feedback is important to us and we value the opportunity to improve.
Terrible Roaches everywhere bugs everywhere Nothing
Business response:
Hello Christina, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
I was highly uncomfortable but because it was late and I had driven a while I just stayed couldn’t sleep without seeing I had roaches everywhere and had to wipe something off the wall that was dripping ( couldn’t tell what it was) sheets had red stains The staff was friendly that’s all
Business response:
Hello Myeshia, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
I will never stay at this hotel again When we opened a drawer there were roaches in the drawer The bathroom was totally below the standard we have come to expect from this hotel chain
Business response:
Hello Tammy, Thank you for bringing this matter to our attention. We apologize for any inconvenience caused during your stay. We take cleanliness and guest satisfaction seriously and have shared your feedback with our housekeeping team so they can address the issue appropriately. We hope you will give us another opportunity to exceed your expectations in the future.
No era lo que esperaba El elevator no funciona tuve que cargar maletas pesadas por la escalera ,el baño el lugar donde van las toallas estaba sucio,la persona del break fast se molestó por que le pidieron más leche . Que me limpiaron el cuarto ,el recepcionista me atendió bien .
Business response:
Dear Guest, We apologize for any inconvenience you experienced during your stay. Please know that we take your feedback seriously and will address the issues mentioned. We appreciate your compliment towards our receptionist and are glad they provided you with good service. We hope to have the opportunity to welcome you back in the future to provide you with a superior experience.
Frequently asked questions about La Quinta Inn & Suites Dallas Mesquite
How is La Quinta Inn & Suites Dallas Mesquite rated?
La Quinta Inn & Suites Dallas Mesquite has a 3 star rating with 3,720 reviews.
When is La Quinta Inn & Suites Dallas Mesquite open?
La Quinta Inn & Suites Dallas Mesquite is closed now. It will open tomorrow at 12:00 p.m.