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La Quinta Inn & Suites Dallas Mesquite
- Hotels
- Mesquite, TX
About this business
Location details
118, US-80, Mesquite, TX, 75149, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Poor It was under construction so the place was a mess They charged me a 100 dollar deposit along with my nightly rate and said it would be returned upon check out. As of 3 days later it still has not been returned. They ran it through as a charge The only good thing I found is it was conventional located right by the hiway with easy access
Business response:
Hello Gary, We apologize for any inconvenience you experienced during your stay. Please contact our management team directly regarding the deposit concern. Despite the construction, we are pleased to hear you found our location convenient for your travels.
Very Poor Is under construction no ac in the lubby or elevador or hallways Nothing at all
Business response:
Hello Laura, We apologize for any inconvenience caused by the ongoing construction. For the comfort and safety of our guests, we are working to improve our facilities. Should you have any further feedback or concerns, please don't hesitate to reach out to us directly.
Decent. Not knowing before book-in of renovations Breakfast not good nor out at 6am. Had I known renovations were going on I would have choosing somewhere else.
Business response:
Hello Haslip, We apologize for any inconvenience the renovations caused during your stay, and we appreciate your feedback regarding breakfast timing. We strive to provide the best possible experience for our guests and will take your comments into consideration for future improvements. Thank you for bringing this to our attention.
Do not stay here if you are wanting a clean place. Overall 1/10 experience. 🤮 The location was dirty. It was under construction, the pool is closed so is the gym. There was roaches in the room, the hallways smelled like marijuana and the hallways were nasty and dirty, they need to be deep cleaned. The elevator smells like some kind of burnt oil (stinks) and it makes a funny noise when going down. stay here at your own risk. The location is not bad. It’s right next to a McDonald’s/Wendy’s/ 7-eleven and a Walmart.
Business response:
Hello Keiana, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
I asked for 1st floor room since I came into town for a surgery and I was put in the 3rd floor Outlet in restroom didn’t work The renovation was super inconvenient They said breakfast was available but was literally just carbs and juice Location
Business response:
Hello Ana, We apologize for any inconvenience during your stay and appreciate your feedback. We understand the frustration with the outlet situation and renovations. Regarding breakfast, we aim to offer a variety of options and will share your input with the team for review. Thank you for choosing our hotel for your visit.
Won’t be back to this location The location was completely under construction on the inside of the building which was not listed when we booked, pool was not available or the gym also the hotel charged a 100 dollar deposit that was not listed when we booked either and still have not received it back the toilets did not flush and the doors were not secure to the room loose hinges and door plates the whole second floor smelled like skunky marijuana, key cards to the rooms did not work had to get keys reprogrammed every night w... read more
Business response:
Hello Zachary, We apologize for the inconveniences you experienced during your stay. We recommend contacting our management directly to address these concerns and further assist with your feedback. We strive to provide a high standard of service and hope to have the opportunity to host you in the future under better circumstances. Thank you for sharing your feedback with us.
I will never stay there again. You can hear through the walls and the way the doors slam you can hear everything. I stayed at a different location off of 30 and it was beautiful and good service. The guy at this one is never at the front desk. The room was clean
Business response:
Hello LaTorian, We apologize for any noise disturbances you encountered during your stay. We value your feedback and have shared your comments with our team. We are glad to hear that you found the room to be clean and appreciate your positive comments about our sister location on Route 30. Your concerns will be addressed with the team to ensure improvements are made for future guests.
Horrible checked out early and waiting on my refund. Facilities were very dirty. Walls, carpet, elevator, etc. Room wasnt clean stains on the bed. Didn't have spare towels. Tv barley worked. Someone through up in the hall and instead of cleaning it the staff covered it in plastic. Absolutely nothing, I can't name one good thing.
Business response:
Hello Collin, We appreciate your feedback and will share your comments with our team for further review. Our goal is to provide a clean and comfortable stay for all guests. Please reach out to our management team directly to address your concerns. Thank you for bringing this to our attention.
We won’t be going back!! Look like we were in a abandoned trap house Remolding the building, smells bad & was dirty from the materials being used, roaches, keys don’t work on doors. Nothing! Was disappointed because I always use LaQuinta
Business response:
Hello Dalaura, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
Frequently asked questions about La Quinta Inn & Suites Dallas Mesquite
How is La Quinta Inn & Suites Dallas Mesquite rated?
La Quinta Inn & Suites Dallas Mesquite has a 3.1 star rating with 3,901 reviews.
When is La Quinta Inn & Suites Dallas Mesquite open?
La Quinta Inn & Suites Dallas Mesquite is closed now. It will open at 12:00 p.m.