This profile has been claimed by the business owner or representative.
La Quinta Inn & Suites Dallas Mesquite
- Hospitality
- Mesquite, TX
About this business
Location details
118, US-80, Mesquite, TX, 75149, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
I would not believe the photos. How dirty it felt. The hotel is getting remodeled but everything felt so dirty.
Business response:
Hello Stephanie, We apologize for any inconvenience you may have experienced during your stay. We understand that renovations can sometimes cause temporary disruptions. Your feedback is valuable to us and will be shared with our team to ensure a better experience for future guests. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.
Fair
Fair
Bad
Nunca más vuelvo a este hotel, es la peor experiencia que he tenido en estadía en un hotel El olor y el poco aseo en las habitaciones pasillos y ascensor Nada
Business response:
Hello Carlos, Lamentamos escuchar que experimentó dificultades con el olor y la falta de limpieza en las habitaciones, pasillos y ascensor. Valoramos sus comentarios y le aseguramos que los transmitiremos a nuestro equipo de limpieza para que puedan tomar las medidas necesarias. Agradecemos su paciencia y esperamos poder brindarle una experiencia más satisfactoria en el futuro.
I would not have continued to stay if I hadn’t booked it through a 3rd party and no refunds or changes. The chairs I. The room were filthy, the tub was Ruth and moldy, the rooms smelt like mold . I sprayed the room with deodorizer that I went and bought and could get rid of it at all. Hall ways were never vacuumed, the door lock was falling off the door. There were signs that said excuse our mess during renovations. But we never herd or saw any workers and we were there a month. Location was the only good thing about it.
Business response:
Dear Guest, We're sorry that you had a disappointing experience with us. We apologize for the cleanliness issues and are working on improving our housekeeping services. Thank you for bringing this to our attention.
Fair
Safe but sketchy There were signs the hotel was being remodeled. But from what I saw, I couldn't tell if the issues I witnessed were before or after the remodel. There were cracks in the wall, unfinished bathroom tile, sketchy sheetrock work, baseboards weren't completed well, looked like bleach was spilt in the hallway carpet, it felt like I pull the faucet out of the wall when I attempted to pull the plug to turn on the shower, buttons on elevator were loose and so was the back wall of the elevator. So I wasn't sure if the... read more
Business response:
Hello Kelly, Thank you for your feedback. We apologize for any inconvenience caused during your stay. We appreciate your compliments on our location, breakfast, and safety. Your concerns will be addressed with our maintenance team to ensure a better experience for future guests.
Over all perfect locations just very much in need of maintenance Where was broken tile going into the bedroom? The couch and chair in the living room or stained up in the materials were torn. The phone wires were not in the wall. There was holes in the closet doors, and the wall and cockroaches and fleas so we left the next morning. The staff was great to deal with. The location was perfect
Business response:
Hello James, We apologize for the issues you encountered during your stay. Please rest assured that we will address these concerns immediately. Thank you for acknowledging our helpful staff and the ideal location of our hotel. We hope to have the opportunity to make it up to you in
Frequently asked questions about La Quinta Inn & Suites Dallas Mesquite
How is La Quinta Inn & Suites Dallas Mesquite rated?
La Quinta Inn & Suites Dallas Mesquite has a 3 star rating with 3,750 reviews.
When is La Quinta Inn & Suites Dallas Mesquite open?
La Quinta Inn & Suites Dallas Mesquite is closed now. It will open at 12:00 p.m.