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La Quinta Inn & Suites Dallas Mesquite
- Hospitality
- Mesquite, TX
About this business
Location details
118, US-80, Mesquite, TX, 75149, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Poor
Bad The property claimed to be a 100% smoke free and every room I had got because I requested a change twice they all had a strong cigarette smell . The sheets were dirty everywhere looked so unsanitary. I wouldn’t recommend this property to anyone . So sad . I didn’t like this property at all if I could give it a 0 I would .
Business response:
Hello Anahi, Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your stay due to the unusual situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.
Horrible instant regret as soon as I open up room door It was easily the dirtiest hotel I’ve ever stayed at, there were cockroaches, holes in the closet wall, telephone outlet pulled out of the wall several broken floor tiles, it smelled horrible. Iron didn’t work, Tv had only one channel, highly recommend to keep driving and find another hotel Nothing
Business response:
Hello Antero, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to o... read more
Bad
Terrible place It was a really bad experience for $159 was like a bad motel toilets didn’t flush Nothing no air roaches dirty
Business response:
Hello dana, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
Disgusted Nasty The offer of breakfast
Business response:
Hello Holland, We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our breakfast. Through guest feedback like yours we are better able to enhance guest experience; so thank you.
The juice was certainly not worth the squeeze! The room smelled, ac didn’t work, the furniture was all beat up and it was filthy. I ran a wet towel on the tile floor by the sink and it came up black. Run down and not up to the LaQuinta standard. If this is a franchise corporate needs to get off its rear end and start doing some quality control.
Business response:
Hello Richard, I am so sorry to hear about the unusual situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.
Bad It was nasty 1 of my rooms was full of ants and another room I had reserve the same day my cousin had to get moved cause of bed bugs Nothing
Business response:
Hello Lasheba, We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement.
Hated it, checked out early Tha couch bed was nasty couldn't sleep on it, tha floor was falling in, it had big bugs in it and tha tub was nasty, tha tha curtains were torn and nasty, tha room was nasty period, never been so disappointed, plus they didn't have my room ready until a hour after I arrived on time and it still was nasty
Business response:
Hello Ninjula, We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason, we sincerely apologize to have failed you. Please keep us in mind for a future stay so we can show you how we are continuously working to grow and evolve in these areas. We certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our fu... read more
Frequently asked questions about La Quinta Inn & Suites Dallas Mesquite
How is La Quinta Inn & Suites Dallas Mesquite rated?
La Quinta Inn & Suites Dallas Mesquite has a 3 star rating with 3,720 reviews.
When is La Quinta Inn & Suites Dallas Mesquite open?
La Quinta Inn & Suites Dallas Mesquite is closed now. It will open tomorrow at 12:00 p.m.