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La Quinta Inn & Suites Dallas Mesquite
- Hospitality
- Mesquite, TX
About this business
Location details
118, US-80, Mesquite, TX, 75149, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Bad
Trash Everything Nothing
Business response:
Hello Antero, We appreciate the time you have taken to bring to our attention your feedback with regards to our hotel. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.
La Quinta GHETTO Everything Nothing, I started to rent a room there weeks ago, but the room was terrible. There was black mold in the bathroom and I refused to stay there. But this time I booked it through your online site. I did not realize it was the same motel. The room was nasty the carpet was wet and mildewed from air conditioning problems and the entire place is infested with roaches. There were holes in the walls, and just dilapidated and in very poor conditions. Even the halls were trashed. The proprietor should have... read more
Business response:
Hello Stacey, Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your stay due to the unusual situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.
Did not meet expectations The quality of the place has definitely decreased. The top sheet had stains on it. I asked for new sheets he was hesitant. I asked as far as the cleanliness of the sheets and he confirmed they don’t wash the decorative sheets often only on a cycle. The toilet wouldn’t flush. I didn’t eat breakfast the place just looks runned down since the last stay. Which was a couple years ago.
Business response:
Hello Y￢ﾀﾙSasha, It's our ambition to give you a five-star experience, and it's disheartening to discover that this is not the impression we left you with. We understand the frustration and we want to make sure that our guests are always comfortable. We appreciate that you've informed us of a need to address housekeeping policies and procedures. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
Poor conditions for a Wyndham There were roaches. There was mold around the tub. The bldg is in poor condition. It smells of urine. There are some electrical issues and cracks in the ceiling. It was close to the hospital.
Business response:
Hello Tre, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed im... read more
Poor
Adhere to the Reviews and DON'T BOOK. There were roaches and ants in the room. Tub was dirty and dripping. Did not feel safe in the room because the door was loose. There was a smoke smell as you walked down the hallway. Small stains on BOTH bed covers. I called the place that booked the reservation through 15 mins after being there, when the company called the hotel, they would only agree to refunding the second night and not the first because "we were already staying there". The hotel have yet to send the confirmation for ... read more
Business response:
Hello Smith, Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your stay due to the unusual situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.
Fair
Bad Roaches , tv , tape on remote , stains on covers , humidity Nothing at all
Business response:
Hello Guest, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to ou... read more
Frequently asked questions about La Quinta Inn & Suites Dallas Mesquite
How is La Quinta Inn & Suites Dallas Mesquite rated?
La Quinta Inn & Suites Dallas Mesquite has a 3 star rating with 3,720 reviews.
When is La Quinta Inn & Suites Dallas Mesquite open?
La Quinta Inn & Suites Dallas Mesquite is closed now. It will open tomorrow at 12:00 p.m.