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La Quinta Inn & Suites Dallas Mesquite

3.1

About this business

Location details

118, US-80, Mesquite, TX, 75149, United States

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WeekdayScheduleStatus
Mon12:00 p.m. to 12:00 p.m.
Tue12:00 p.m. to 12:00 p.m.
Wed12:00 p.m. to 12:00 p.m.
Thu12:00 p.m. to 12:00 p.m.
Fri12:00 p.m. to 12:00 p.m.
Sat12:00 p.m. to 12:00 p.m.
Sun12:00 p.m. to 12:00 p.m.
3.13,960 reviews
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David's profile image
David 
2 years ago

The extra cost upset me and we will never stay there again They should not continue to rent rooms when everything did not work Didn’t have breakfast, they only had eggs nothing else and the motel was under construction and the ice machine didn’t work, the pool was closed they didn’t clean the room when asked, and I needed to wash a small load of laundry and they said the laundry room was closed. Needless to say our stay cost us extra money because of everything they didn’t have. 

Business response:

Hello David, We apologize for the inconveniences you experienced during your stay. We strive to offer a comfortable experience for all guests and regret to hear about the issues with our amenities. Your feedback is valuable to us, and we will address these concerns with the team to improve our services. Thank you for bringing this to our attention, as we continuously work to enhance our guests' experiences. 

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Knoxt 
2 years ago

Horrible as hell Everything it was mold everywhere and the handle on the tub fell off the sheets were dirty the main door wouldn’t shut close Nothing 

Business response:

Hello Knoxt, We apologize for the inconvenience you experienced during your recent stay. Your feedback is important to us, and we will address these concerns with the relevant departments. We appreciate your time in sharing your valuable comments with us. 

Nathan's profile image
Nathan 
2 years ago

Worst hotel experience ever. 0/10. Would NOT recommend. I’d of rather slept outside. Horrible exper Very Dirty, under construction & the room had extreme water damage Nothing. This place was a DUMP! 

Business response:

Hello Nathan, We regret to hear about your experience and appreciate your feedback. Your concerns will be shared with the appropriate teams for further review and improvement. Thank you for bringing this to our attention. 

Tiffiny's profile image
Tiffiny 
2 years ago

Bad They had containers everywhere the inside was in poor conditions we got a room with a jacuzzi so you know we paid more but what was really disappointing it was our wedding night an the paint in the room was cracked the bathtub had rust in the bottom an around the spouts carpet had cuts an parts missing an on top of all that found a McDonald's sandwich behind headboard an I don't know how long it had been there plus they lied an said we smoked in room when we didn't just so they could keep our deposit will definitely neve... read more

Business response:

Hello Tiffiny, We apologize for any inconvenience you may have experienced. Your feedback is essential for us to improve our services. For any further assistance, feel free to contact our management directly. 

Damion's profile image
Damion 
2 years ago

Poor 

Bantu's profile image
Bantu 
2 years ago

Descuidada Habitación descuidada la habitación de a lado estaba en reparación y el ruido no dejo descansar no le servían las luces del baño y la cama estaba húmeda Ubicación 

Business response:

Hello Bantu, Lamentamos escuchar sobre su experiencia durante su estancia. Apreciamos sus comentarios y los compartiremos con el equipo para mejorar nuestros servicios. Le sugerimos que se ponga en contacto con la gerencia para abordar cualquier problema adicional que haya experimentado durante su visita. ¡Esperamos tener la oportunidad de recibirlo nuevamente en el futuro! 

Fuller's profile image
Fuller 
2 years ago

Poor Whole building being remodel and nothing was said about during the booking process online Being remodel, we went just for the hot tub, but no it was all under construction 

Business response:

Hello Fuller, I apologize for any inconvenience caused by the ongoing renovations during your recent stay. We strive to enhance our property continuously, and regret if this impacted your experience. Your feedback is valuable and will be shared with our team for further improvement. Thank you for choosing our hotel for your stay. 

Elizabeth's profile image
Elizabeth 
2 years ago

I would not stay here again very disappointed It is not like pictured! The front desk person told me they are being remodeled due to a water leak and that it was mostly in the lobby. It is not just in the lobby. The whole building looks like it’s not stable. The room was remodeled but I tried using outlets to style my hair and the outlet almost came out of the wall. The ac unit panel was broken. There was a lot of dust in the air from the construction. When I got to the hotel I thought it was hit by a tornado. The breakfast ... read more

Business response:

Hello Elizabeth, We apologize for the inconvenience you experienced during your stay. Our team is working hard to address the necessary renovations promptly. Your feedback helps us improve, and we appreciate you bringing these matters to our attention. We hope your future travels are pleasant and comfortable. 

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Tia 
2 years ago

Bad Run down and molded 

Business response:

Hello Tia, We appreciate your feedback and apologize for any inconvenience caused. We take all guest comments seriously and will address this matter with our team to ensure a better experience for future guests. Thank you for bringing this to our attention. 

Frequently asked questions about La Quinta Inn & Suites Dallas Mesquite

How is La Quinta Inn & Suites Dallas Mesquite rated?

La Quinta Inn & Suites Dallas Mesquite has a 3.1 star rating with 3,960 reviews. 

When is La Quinta Inn & Suites Dallas Mesquite open?

La Quinta Inn & Suites Dallas Mesquite is closed now. It will open at 12:00 p.m.