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118, US-80, Mesquite, TX, 75149, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
I will never stay at this hotel again When we opened a drawer there were roaches in the drawer The bathroom was totally below the standard we have come to expect from this hotel chain
Business response:
Hello Tammy, Thank you for bringing this matter to our attention. We apologize for any inconvenience caused during your stay. We take cleanliness and guest satisfaction seriously and have shared your feedback with our housekeeping team so they can address the issue appropriately. We hope you will give us another opportunity to exceed your expectations in the future.
No era lo que esperaba El elevator no funciona tuve que cargar maletas pesadas por la escalera ,el baño el lugar donde van las toallas estaba sucio,la persona del break fast se molestó por que le pidieron más leche . Que me limpiaron el cuarto ,el recepcionista me atendió bien .
Business response:
Dear Guest, We apologize for any inconvenience you experienced during your stay. Please know that we take your feedback seriously and will address the issues mentioned. We appreciate your compliment towards our receptionist and are glad they provided you with good service. We hope to have the opportunity to welcome you back in the future to provide you with a superior experience.
Not great. Bugs on the bed. Hole in the wall.
Business response:
Hello Melina, Thank you for bringing this to our attention. We apologize for any inconveniences experienced during your stay. We take matters like these seriously and have shared your feedback with the relevant teams to investigate and address accordingly. We hope you will give us another opportunity to provide you with a more pleasant experience in the future.
This was the worst hotel I ever been to rats motel. I didn’t like anything Room was old musty and moldy than was rusty curtains was old dirty and stained. The walls was disgusting I checked out soon as I check in but no refund smh.
Business response:
Hello Andrea, Thank you for taking the time to provide feedback on your recent stay. We apologize for any inconvenience you may have experienced during your visit. We strive to maintain clean and comfortable accommodations for our guests, and we sincerely regret if we fell short of your expectations. We recommend contacting our management team directly regarding any concerns about refunds or other related matters.
It was very uncomfortable The room was not nice at all. The bathtub had paint chipping off of it. The restroom was not up-to-date. The pillows were paper thin. Pool
Business response:
Hello Jessica, Thank you for sharing your feedback regarding your recent stay with us. We apologize for any inconvenience you experienced with the condition of the room and amenities. We appreciate your comments as it helps us identify areas for improvement. We value your patronage and hope to have the opportunity to welcome you back in the future for a more satisfactory experience.
I would not believe the photos. How dirty it felt. The hotel is getting remodeled but everything felt so dirty.
Business response:
Hello Stephanie, We apologize for any inconvenience you may have experienced during your stay. We understand that renovations can sometimes cause temporary disruptions. Your feedback is valuable to us and will be shared with our team to ensure a better experience for future guests. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.
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La Quinta Inn & Suites Dallas Mesquite has a 3 star rating with 3,822 reviews.
La Quinta Inn & Suites Dallas Mesquite is closed now. It will open tomorrow at 12:00 p.m.