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La Quinta Inn & Suites Dallas Mesquite
- Hospitality
- Mesquite, TX
About this business
Location details
118, US-80, Mesquite, TX, 75149, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Bad
TERRIBLE I WILL NEVER GO BACK THEY NEED TO BE SHUT DOWN…it’s not safe to stay there all the staff needs to be fired they couldn’t answer any questions on why all the residents were standing outside at 2am and couldn’t come back in cause the fire alarm was going off for no reason nothing it was raggedy, staff had bad attitude, fire department told everyone that the fire alarms weren’t up to date and it wasn’t safe to stay there THEY NEED TO BE SHUT DOWN
Business response:
Hello Brandi, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. New rules have come to pass because of the Covid 19 restrictions and limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
Fair I didn't receive my deposit back Not much
Business response:
Hello Sabrina, Guest satisfaction is our number one objective so we really appreciate the input regarding our hotel. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.
Unfortunate. The property has potential, cleaning and basic maintenance would have changed everything. the water in the bathroom never stopped running, had to clean the jacuzzi before using — again, last time was nice, this time was not jacuzzi room, last time it was nice and a decent price — this time the bathroom was not clean upon arrival, no one answered phone calls
Business response:
Hello Guest, Your review and rating are greatly appreciated; though we are sad to hear that your experience was not up to your preferences and we appreciate your feedback. Our guest satisfaction is important to us and we will be using this feedback you gave us to implement improvements to ensure we offer a better experience and overall impression of our Hotel. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
requested a refund, and book a room at La Quinta in Garland Tx loved our stay there. our room smelled like pee, TV remote didn’t work, pool was dirty in fact the facility felt dirty. nothing
Business response:
Hello Donald, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.
Fair
Disappointing
Bad I was charged twice. Room wasn't that clean and the toilet leaked. The location
Business response:
Hello Travon, I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially since we were not able to address the issues and misunderstandings right away. Please reach out to us so we can gather more information and investigate this matter. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.
third worst hotel stay I’ve had beds were not comfortable, dirty rooms. no smoking room had cigarette burns on the sheets and comforters. ac unit in terrible shape, no lighting in bedroom except for two end table lamps. bathroom was dirty hair in the shower and the stopper on the tub wasn’t even there… room smelled like mildew and cigarettes! lamp light bulb was tied up with nylon rope?.. location
Business response:
Hello , Thank you for taking the time to write this review and share your experience with the room. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we did not provide that for you. With Covid 19 restrictions and regulations in place we are doing our best with what limited staff we have available. Also working to keep from cross contamination with less s... read more
Frequently asked questions about La Quinta Inn & Suites Dallas Mesquite
How is La Quinta Inn & Suites Dallas Mesquite rated?
La Quinta Inn & Suites Dallas Mesquite has a 3 star rating with 3,750 reviews.
When is La Quinta Inn & Suites Dallas Mesquite open?
La Quinta Inn & Suites Dallas Mesquite is closed now. It will open at 12:00 p.m.