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La Quinta Inn & Suites Dallas Mesquite
- Hospitality
- Mesquite, TX
About this business
Location details
118, US-80, Mesquite, TX, 75149, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Fair I think they have switched owners and you definitely can tell the difference. The rooms are not up to date anymore and surely not as clean as they used to be. I paid for 2 nights and didn't even sleep there a single night because the bed didn't look clean. I wasted my money. The location.
Business response:
Hello Monica, We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our bed and location. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.
horrible the rooms are dirty, mold on the windows, bathtubs faucet wouldn’t turn off, floor seemed to be sinking in, broken tile pieces, wall was cracked, curtains where dirty and torn, all of third floor smelled of weed. pillows are filled with feathers that poke your face
Business response:
Hello Magda, Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your stay due to the unusual situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.,
very horrible stay. the whole property smell like weed the hotel was trash our room I had several broken things like the fire detector the door broken light fixtures in the room and bathroom sheets where are dirty water stains in the ceiling mold on the walls icebox did not work nothing
Business response:
Hello Angela, Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your stay due to the unusual situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.,
Bad We drove all the way from Ark for the worst stay ever, this hotel needs to be renovated!! It definitely wasn't worth 356$!! Nothing
Business response:
Hello Jammie, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. New rules have come to pass because of the Covid 19 restrictions and limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
I don’t think I would be using that particular La Quinta in the future sorry it was a big disappointment Very old, needed updates, very dirty, no remote, telephone didn’t work, iron didn’t work, AC didn’t work, How close it was to the event my family was having
Business response:
Hello Manuel, Thank you so much for bringing to our attention the issues that you encountered with our appliance and electronics. Your comfort and convenience is our top priority, as always. We will address the maintenance task right away for the benefit of our future guests, which hopefully will include yourself.
Bad The suite was horrible and I demand a refund I did not stay there was a bad order and the room was trash
Business response:
Hello Damien, I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially since we were not able to address the issues and misunderstandings right away. Please reach out to us so we can gather more information and investigate this matter. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.
very nasty and poor management I didn’t like anything very poor management!!!!!!! nothing it was horrible I will not recommend to my dog it’s terrible. I wanted my money back my niece cut her foot by the pool which was under construction… terrible
Business response:
Hello Ebonie, Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your stay due to the unusual situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.,
the worst! nothing nothing
Business response:
Hello Laura, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your full expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. Please reach out to us so we can gather more information and investigate this matter. I hope you will find your expectations to be far surpassed if you ever return to the area, we would like to invite you back for a... read more
Fair Cleaner sheets & towels, it's all stained
Business response:
Hello Mary, Thank you for your assessment of our hotel, amenities and hospitality. We are always working on improving our housekeeping standards. I assure you the linens and towels are thoroughly washed and treated with proper hygiene products after each guest has departed the property. Our goal is to provide fresh, clean and high-quality towels and linens for all guests. I´m sorry if we missed the mark during your stay. Thank you again for your feedback!
Frequently asked questions about La Quinta Inn & Suites Dallas Mesquite
How is La Quinta Inn & Suites Dallas Mesquite rated?
La Quinta Inn & Suites Dallas Mesquite has a 3 star rating with 3,720 reviews.
When is La Quinta Inn & Suites Dallas Mesquite open?
La Quinta Inn & Suites Dallas Mesquite is closed now. It will open at 12:00 p.m.