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La Quinta Inn & Suites Dallas Mesquite
- Hotels
- Mesquite, TX
About this business
Location details
118, US-80, Mesquite, TX, 75149, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Do better The bed had hair that was not ours getting there and front desk does not answer. There was no online notice of then doing a.c cleaning during guest stay and entered my room to remove the a.c and bothered my stay. I tell the staff about this issue a d they only offered condolences and that it was posted at the hotel, if I knew on the website I would have not booked my stay. I found a bed bug and the shampoo bottles looked like they where half empty. For the price on a one night stay I honestly did not expect to stay... read more
Business response:
Hello Jasmincanales2013, Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your stay due to the unusual situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.
I’ll never go back very dirty, bad plumbing in bathroom, they gave no notice to the guest about a/c heating units being removed from your room to be cleaned and my door had a DONOT DISTURB sing on it. nothing
Business response:
Hello Bradley, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this information has been forwarded to management to address promptly. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve guest experience.
did not stay due to the horrible condition of the room. immediately asked for refund
Bad
The nastiest stay ever It had roaches, blood on mattered, mold & mildew on curtains & shower curtain. Nothing
Business response:
Hello Ranetta, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addresse... read more
Bad
Bad
Disappointing There was no stopper for the bathtub, the remote for the tv stopped working and was missing it's back, the hall smelled like marijuana in the evening The room was large and bed very comfortable and breakfast was a good selection doing waffles, eggs, sausage, cereal, muffins, toast, milk juice coffee and some fresh fruit
Business response:
Hello Sarah Marie, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the smoke odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay, please bring this matter to our attention in real-time so we may address it promptly for you. We hope you will give us another chance to provide you with a superior experience the next time ... read more
DONT STAY HERE property was very raggedy and ran down. I was offered other rooms to look at and choose from to sleep in. These look like raggedy motels . NOTHING
Business response:
Hello Chassity, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.
Frequently asked questions about La Quinta Inn & Suites Dallas Mesquite
How is La Quinta Inn & Suites Dallas Mesquite rated?
La Quinta Inn & Suites Dallas Mesquite has a 3.1 star rating with 4,118 reviews.
When is La Quinta Inn & Suites Dallas Mesquite open?
La Quinta Inn & Suites Dallas Mesquite is closed now. It will open at 12:00 p.m.