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La Quinta Inn & Suites Dallas Mesquite
- Hotels
- Mesquite, TX
About this business
Location details
118, US-80, Mesquite, TX, 75149, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Fair The curtain didn't close or work properly and the room smelled heavy with mildew Friendly staff and excellent customer service
Business response:
Hello Jenvalle, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.
Disappointing
Don't go here stay somewhere else It was nasty and dirty Nothing
Business response:
Hello Jan, Through feedback like yours we are able to address our weaknesses and to improve upon them and we thank you for taking the time to write. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Again, thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience. We hope that you will change your m... read more
Very Poor
Y'all gotta do BETTER!!!! My first room 205 was horrible!!!! The rooms all smell wet!!!! The a/c didn't work!!!! They switched Our room to 219. The front desk clerk was away from the desk we didn't check in to Our room until 2- 2:30am! The pool area didn't have towels!! We needed towels for the room & didn't have any!!!! It's just not what we use too!!!! Location!!! The beds was nice!!!!
Business response:
Hello Pou, We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your feedback pertaining to your experience at our hotel. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Would not recommend. It was dirty and in desperate need of renovations and repairs. The bathroom was full of rust and grime. There was what looked to be mold around the windows. There was no WiFi, and the pool was out of service. Not much. It was close to the highway.
Business response:
Hello Stephen, We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your feedback pertaining to your experience at our hotel. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
La Quinta typically has higher standards, but I will never stay or recommend this hotel to anyone. door damage, lock damage, tub was dirty and had chips in porcelain. Had to kill two large roaches on one of the beds, shower curtains were ripped at the top. I took photos of the room once we got in the room and took to the front desk because I wanted to be sure that I was not charged for the room damage. He was not interested in seeing them-assured me I would not be charged. Signs at the desk made it clear there were no cancel... read more
Business response:
Hello , We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our att... read more
I did not stay any night there because of the bad smell of the rooms and the very dirty sheets of the beds the rooms are stinky and the bed sheets are very dirty locations
Business response:
Hello Otoniel, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.
Bad
Frequently asked questions about La Quinta Inn & Suites Dallas Mesquite
How is La Quinta Inn & Suites Dallas Mesquite rated?
La Quinta Inn & Suites Dallas Mesquite has a 3 star rating with 3,822 reviews.
When is La Quinta Inn & Suites Dallas Mesquite open?
La Quinta Inn & Suites Dallas Mesquite is closed now. It will open at 12:00 p.m.