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La Quinta Inn & Suites Dallas Mesquite
- Hospitality
- Mesquite, TX
About this business
Location details
118, US-80, Mesquite, TX, 75149, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
this was the worst hotel I have ever been to. everything was horrible!!!! hotel smelled terrible. our room smelled terrible. there was water in the tub that had not been drained. dust everywhere. no iron. called for a iron and the iron that was brought to the room was broken, missing buttons, it looked like it had been ran over by a car. and the worst of the worst THERE WAS A RING OF RECENT, STILL SOAKING WET PEE IN THE MIDDLE OF THE BED ON THE SHEETS. IT WAS AWFUL absolutely nothing
Business response:
Hello countess, I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.,
Poor
it was so gross I couldn’t even shower. Pictures show a little of the nastiness. Definitely not worth the pay and I will the stains all over the bed. ripped bedding and chairs and curtains falling off the wall. so not worth what I paid. location
Business response:
Hello Kayla, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.
Love La Quinta but not this location Hotel had strange smell that carried throughout all hallways. Hallway carpet outside of room has large food stain. Bathtub area had mildew, desk chair in room heavily stained. Wi-fi didn't work, after several calls to front desk asking for assistance I was told the service was down and Spectrum hadn't fixed it. For the room to be $100 a night I was deeply disappointed. Location was great, easy hiway access and lots of shopping & restaurants near by. Breakfast was okay, not alit if variety... read more
Business response:
Hello CaTina, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.
Bad
Bad
Fair I think they have switched owners and you definitely can tell the difference. The rooms are not up to date anymore and surely not as clean as they used to be. I paid for 2 nights and didn't even sleep there a single night because the bed didn't look clean. I wasted my money. The location.
Business response:
Hello Monica, We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our bed and location. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.
horrible the rooms are dirty, mold on the windows, bathtubs faucet wouldn’t turn off, floor seemed to be sinking in, broken tile pieces, wall was cracked, curtains where dirty and torn, all of third floor smelled of weed. pillows are filled with feathers that poke your face
Business response:
Hello Magda, Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your stay due to the unusual situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.,
very horrible stay. the whole property smell like weed the hotel was trash our room I had several broken things like the fire detector the door broken light fixtures in the room and bathroom sheets where are dirty water stains in the ceiling mold on the walls icebox did not work nothing
Business response:
Hello Angela, Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your stay due to the unusual situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.,
Frequently asked questions about La Quinta Inn & Suites Dallas Mesquite
How is La Quinta Inn & Suites Dallas Mesquite rated?
La Quinta Inn & Suites Dallas Mesquite has a 3 star rating with 3,750 reviews.
When is La Quinta Inn & Suites Dallas Mesquite open?
La Quinta Inn & Suites Dallas Mesquite is closed now. It will open at 12:00 p.m.