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La Quinta Inn & Suites Dallas Mesquite
- Hospitality
- Mesquite, TX
About this business
Location details
118, US-80, Mesquite, TX, 75149, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Poor
awful everything this was the most disgusting and degraded hotel we have ever stayed at. when we approached the front desk after 30 min she finally came down and told us to call the cops if we didn’t like it. this was the actual front desk attendant. I would avoid at all cost. we had roaches and wasps. furniture torn remotes missing. it was horrendous there was nothing to like. there were roaches all over. people smoking pot and the front desk girl was also smoking with guests. found out in the morning the rooms that were be... read more
Business response:
Hi, Edward.Thank you for taking the time to write this review and share your experience with the room. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we did not provide that for you. With Covid 19 restrictions and regulations in place we are doing our best with what limited staff we have available. Also working to keep from cross contamination with les... read more
Worst hotel ever The first thing we noticed is people smoking weed outside. There’s a sign of “ smoke free facility “ on the lobby but the whole floor we stayed at smelled like weed. It’s the worst hotel we’ve been to. This is not a place you’d want to bring your kids too. We didn’t like anything about this place.
Business response:
Hi, Maribel-Adrian.I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.
Aweful Everything NOTHING
Business response:
Hi, Nadia. We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.
Won't be back. Very run down, not worth the price smelled like burnt rubber and weed everywhere. Broken shower faucet, taped light fixtures, first room we were placed in had old moldy fruit and food particles under the mattress, no AC relocated to a room with AC, but overall facility very run down definitely not work 147 a night. Close to where we were playing baseball.
Business response:
Hi, Danielle. I am very sorry that you smelled smoke - of any kind - at our property. We do our best to ensure that smokers do not smoke in our nonsmoking rooms or common areas, both of which results in a bad musty smell; and when a situation like this occurs, we try to address it immediately, thoroughly cleaning and disinfecting to restore the clean smell of our accommodations. Guest satisfaction is top priority at our hotel; for that reason, we truly appreciate your feedback about the guest experience at the hotel. We do n... read more
Never again! Filthy Absolutely filthy. Only stayed a couple hours.
Business response:
Hi, Jill. Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.
Bad Needs a lot of undating NOT RECOMMENDED NA
Business response:
I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.
Fair
Bad This hotel is not what pictured. Firstly people live here. It stinks of cigarettes and smells like the linen was left inside the washing machine for days before being dried and put on the beds, and i got fresh linen that still smelled. The restroom is old and run down. Went to us the restroom and there was a giant cockroach in there. I told the front desk and she kept eating. Nothing
Business response:
Hi, Ciera. I am very sorry that you smelled smoke - of any kind - at our property. We do our best to ensure that smokers do not smoke in our nonsmoking rooms or common areas, both of which results in a bad musty smell; and when a situation like this occurs, we try to address it immediately, thoroughly cleaning and disinfecting to restore the clean smell of our accommodations. Guest satisfaction is top priority at our hotel; for that reason, we truly appreciate your feedback about the guest experience at the hotel. We do not ... read more
Frequently asked questions about La Quinta Inn & Suites Dallas Mesquite
How is La Quinta Inn & Suites Dallas Mesquite rated?
La Quinta Inn & Suites Dallas Mesquite has a 3 star rating with 3,720 reviews.
When is La Quinta Inn & Suites Dallas Mesquite open?
La Quinta Inn & Suites Dallas Mesquite is closed now. It will open at 12:00 p.m.