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La Quinta Inn & Suites Fairfield
- Hotels
- Fairfield, NJ
About this business
Location details
38 2 Bridges Rd, Fairfield, NJ, 07004, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Needs renovations
Business response:
We sincerely apologize your stay did not meet the standard you were expecting with our property. As our renovations are near completion, we hope you would give us another chance to show our dedication to providing the best guest experience possible.
We checked in, went to the room and checked out. Carpet in hall was disgusting, rooms were dirty
Business response:
Afternoon Colleen. We apologize for the poor first impression given by our hallway. We are about to begin the process of fully renovating the hallways, as they have fallen in disrepair over the years. We will also investigate why the room you were checked into fell below our standards and hope you give us another chance in the future.
Didn't like much
Business response:
We sincerely apologize your stay did not meet the standard you were expecting with our property. As our renovations near their end, we hope you give us another chance to show our dedication to providing the best guest experience possible.
Business response:
I'm genuinely sorry to hear about your experience. This is not the standard we strive to uphold, and I apologize for the inconvenience you faced. We appreciate your feedback and are taking immediate steps to address the issues you encountered. We hope you will consider giving us another chance in the future to provide a better experience.
It was a terrible experience
Business response:
I'm genuinely sorry to hear about your experience. This is not the standard we strive to uphold, and I apologize for the inconvenience you faced. We appreciate your feedback and are taking immediate steps to address the issues you encountered. We hope you will consider giving us another chance in the future to provide a better experience.
Business response:
I'm genuinely sorry to hear about your experience. This is not the standard we strive to uphold, and I apologize for the inconvenience you faced. We appreciate your feedback and are taking immediate steps to address the issues you encountered. We hope you will consider giving us another chance in the future to provide a better experience.
There was no cable in the room no put together
Business response:
I'm really sorry to hear about your experience. This isn't the standard we aim to uphold, and I apologize for any inconvenience. Regarding the no cable issue I would like to inform you that keeping with today's trend we have TV's with 100 live channels through WiFi and slowly we are removing cable from all the TV's.We hope you'll give us another chance in the future.
Staff was awfull i complaint about a mouse and they kick me out pf the property saying that we smoked in the room, took pictures of other ppl bathroom staying it was ours.
Business response:
Good Morning Mia. We have made an investigation based on your complaint. We got to know that your stay was for 7 days but as the staff complained about smoking from your room we had to politely ask you to leave the property as smoking inside the property is strictly prohibited.Still we are sincerely sorry for any such behavior that felt unacceptable to you.
It was not a place I would recommend for anyone. The staff were extremely rude and were not helpful. One person told you something and the other told you something different. They charged my credit card without my permission after I checked out many times.
Business response:
I’m genuinely sorry to hear about your experience. This is certainly not what we strive for, and I deeply apologize for the rudeness and miscommunication you encountered. Your feedback is invaluable in helping us improve, and we hope you'll give us a chance to make it right in the future.Also your credit card was never charged for your stay as we have charged the single use card issued by Expedia against your reservation. Request you to please confirm with your card company.
Frequently asked questions about La Quinta Inn & Suites Fairfield
How is La Quinta Inn & Suites Fairfield rated?
La Quinta Inn & Suites Fairfield has a 2.9 star rating with 4,727 reviews.
When is La Quinta Inn & Suites Fairfield open?
La Quinta Inn & Suites Fairfield is closed now. It will open at 12:00 p.m.