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La Quinta Inn & Suites Fairfield
- Hospitality
- Fairfield, NJ
About this business
Location details
38 2 Bridges Rd, Fairfield, NJ, 07004, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
The Netflix isn’t working. I tried calling downstairs after just coming in my room and the guy did not pick up the phone. After extending our stay we let them know at the front desk that the Netflix isn’t working the lady respond was she is going to look into it and no one came to fix the tv. The bathroom you have to set the hot water on cold water for it to become hot and set it for hot so it can be cold.
My room smelled so bad.
I think I have never seen such a dirty and disgraceful place in my life as a business with an understanding of quality and service since 40,000 years ago when the world first recognized civilization.
Business response:
We are sorry to hear that your stay was not as satisfactory as we had hoped it would be. The hotel manager will be discussing your experience with the staff to ensure we are delivering the quality of service our guests deserve.
Never again ! Please stay away
There was too much of a smell.
No one came to the room to pick up trash had to ask for towels about 5 time before I got them breakfast was a mess the lady was watching use like we was going to run away with the food when it was not good at all
Business response:
Thank you for your feedback regarding your recent stay with us. We apologize for your concerns mentioned and are disappointed that our hotel did not exceed your expectations. Steps will be taken to correct those problems.
Please ensure that your staff are well trained, courteous and actually do some work. Too many bags of dirty linen/garbage in hallways; Couldn’t get food nor drinks to buy before 11:30 PM!!! Unheard of.
Business response:
Thank you for your review. We would like to extend our sincerest apologies for the inconveniences you experienced during and after your stay. The lack of professionalism and concern that you described, certainly does not meet our service expectations. We will be forwarding your feedback to the hotel management team to be reviewed.
Strong moldly musty smell, carpet was damp, couldn't even open the window to let fresh air in - it was permanently sealed shut. Room 154. Toughed it out because we were only staying one night, but we wont be staying at LaQuinta again.
Business response:
Thank you for taking the time to review our property. We are very sorry that you had such a negative experience while staying with us. We continually try to do our very best for all of our guests.
Frequently asked questions about La Quinta Inn & Suites Fairfield
How is La Quinta Inn & Suites Fairfield rated?
La Quinta Inn & Suites Fairfield has a 3 star rating with 4,359 reviews.
When is La Quinta Inn & Suites Fairfield open?
La Quinta Inn & Suites Fairfield is closed now. It will open tomorrow at 12:00 p.m.