This profile has been claimed by the business owner or representative.
La Quinta Inn & Suites Fairfield
- Hospitality
- Fairfield, NJ
About this business
Location details
38 2 Bridges Rd, Fairfield, NJ, 07004, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
I only have one word to describe this hotel ..... $hit-hole We rented this hotel based on time and distance to from our destination. we were looking for a place to sleep for a few hours before continuing our journey. We have stayed at other LaQuinta's that were clean. The LaQuinta in Fairfield, NJ is disgusting! we supposedly rented a non-smoking room that smelled like someone just smoked a pack of cigarettes' in the room right before we got there. The hotel carpets are filthy in the hallway and the room was worse, stains ev... read more
Business response:
Thank you for your review. We are sorry to see you were not completely satisfied with our hotel. This will be shared with our staff so that we may improve the guest experience.
My room smells really bad, the bathroom is super disgusting, and my card key never worked, a worker had to open for me with his key and told me to get a new key when I leave the room. Very unprofessional and disgusting, I would not recommend this place to my worst enemy.
Business response:
Thank you for your review of your recent stay with us. We understand you were unhappy with your experience. We take pride in our guests being satisfied and apologize that we were unable to meet that expectation. We continually try to do our very best for all of our guests.
Room was so dirty with hairs on the phone and toilet and wall of the shower. There were dogs barking and came across a person in the hall that had a Sherman Shepard and she had to hold him close as he was barking and trying to get to us. Idk if to play or attack. Not good
Business response:
Thank you for your review. We are sorry to see you were not completely satisfied with our hotel. This will be shared with our staff so that we may improve the guest experience.
The reception all around
Business response:
Thank you for your feedback, it is very important to us. We’re sorry the staff didn’t meet your standards. We will share your comments with the General Manager, so that similar situations will not occur.
This was the Howard Johnson’s in the 80s and 90s and it looks like the rooms have stayed the same. The plumbing is unacceptable and the housekeeping is lacking. Expedia rooms are cheap and you get what you pay for. It’s run down and needs a lot of improvements!! Not up to the standards of Windham that’s for sure.
Business response:
Thank you for your feedback regarding your recent stay with us. We apologize for your concerns mentioned and are disappointed that our hotel did not exceed your expectations. Steps will be taken to correct those problems.
There was no room service every thing is dirty. This place is absolutely trash.
Business response:
Thank you for your comments regarding your recent stay with us. We regret you experienced any problems while visiting our hotel. Your concerns have been discussed with the team, in an effort to improve our operations.
I would never stay again or recommend this property. It was filthy, room was disgusting, door lock did not work properly, police showed up due to an incident with some of the guests !! I was afraid in my room. Overall experience is horrible.
Business response:
Thank you for your review of your recent stay with us. We understand you were unhappy with your experience. We take pride in our guests being satisfied and apologize that we were unable to meet that expectation.
This property target customer by lower cost but its not worth. Usually I am not review person but I want to let family people(travel with wife and kids) its not safe for you. The Lobby smell, dirty and damage.
Business response:
Your feedback is absolutely critical to our success. Allow us to apologize for the mishaps that had occurred during your visit. Our Management Team is looking into these matters to ensure that all of our guests continue to have memorable experiences when staying with us. Our guests feedback allows us to continue improving what we do best, taking care of our guests.
We requested a room near lobby. Put in back of the building. Pool was closed - apparently permanently, still being advertised as having an indoor pool.
Business response:
Thank you for your feedback regarding your recent stay with us. We apologize for your concerns mentioned and are disappointed that our hotel did not exceed your expectations. Steps will be taken to correct those problems.
Frequently asked questions about La Quinta Inn & Suites Fairfield
How is La Quinta Inn & Suites Fairfield rated?
La Quinta Inn & Suites Fairfield has a 3 star rating with 4,359 reviews.
When is La Quinta Inn & Suites Fairfield open?
La Quinta Inn & Suites Fairfield is closed now. It will open tomorrow at 12:00 p.m.