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La Quinta Inn & Suites Mansfield
- Hotels
- Mansfield, TX
About this business
Location details
1503 Breckenridge Rd, Mansfield, TX, 76063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
I cleaned room Checked in the bedroom Wasn’t clean at all. Beds was used trash everywhere no clean towels before or after I went and got a worker at 1am in the morning when we got back to the hotel. They early checked us n was great but was a Dirty room. Told the house keeper they checked us n a dirty room and didn’t come clean it.
Business response:
Dear George Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Mansfield TX. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that the room you checked in was not clean. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive t... read more
Hot and stuffy Air conditioning did not work. We did not discover it until late at night so did not inquire about switching rooms. Random hairs all over the bathroom.
Business response:
Dear Beth, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Mansfield TX. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that the Air Condition did not provide the comfort you deserved. Also, the room is not well cleaned. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. H... read more
Unprofessional. Pool out of service. Gym was no good. Out of shampoo at the hotel. Breakfast supposed to start at 6:30 but actually was close to 7 before ready. Won’t be staying there again.
Business response:
Dear Walker, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Mansfield TX. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that we did not keep to our breakfast schedule, and the pool was not available for use. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Q... read more
Once in the evening and once in the morning there was no hot water
Worst staff ever, so unprofessional and rude
Not hot water or Heat in our room. Common areas smelled like pet Urine/Feces. Very Unclean
Business response:
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Mansfield TX. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that there was no hot water and heat during your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to... read more
Absolutely disgusting and unkept This was a absolutely disgusting place. The front desk lady was nice, but that is the only positive thing this place had. It was filled with broken doors, dirty mattresses, nothing in the room had been wiped down and old food and vapes were in my room as well. There was no hot water, parking lot lights were barely existent. The breakfast was weird and unappetizing. They had some cold sausage sandwiches that they had in a oatmeal container. Do not stay here. I contacted the manager about all o... read more
Business response:
This could very well be a room that we have as Out Of Order. I am saddened that you gained access to a room that is not meant for our guest to be checked into. Please give us the name of the manager you spoke with, more information on the visit to LaQuinta Mansfield so we can investigate the matter to the fullest.
Not satisfied The bed was so very uncomfortable. I could feel and hear the springs each time I sat or laid on the bed. The mattress was worn! The telephone was down the entire time that I stayed. The maintenance man informed me that it was working but the front desk clerk was rude and told me “I don’t know what he told you that for because it’s not, and I’m bout to tell him about himself”! I would not recommend staying her.
Business response:
Dear Anitra Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Mansfield TX. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear our Front Desk Agent was rude. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your n... read more
Frequently asked questions about La Quinta Inn & Suites Mansfield
How is La Quinta Inn & Suites Mansfield rated?
La Quinta Inn & Suites Mansfield has a 3.5 star rating with 1,939 reviews.
When is La Quinta Inn & Suites Mansfield open?
La Quinta Inn & Suites Mansfield is closed now. It will open tomorrow at 12:00 p.m.