La Quinta Inn & Suites Mansfield

Yolanda 

on Expedia

5 years ago

Everything was good until we found something crawling on the wall later and then found a lot more in the fridge area...will never stay at this hotel again 

Anonymous 

on Expedia

5 years ago

The rooms were very hot the ac were not working. Nice location. 

Anonymous 

on Expedia

5 years ago

We had a smoke detector that was going off and they told us to take it down and bring it to them to replace the batteries. We took it to them and there wasn’t anyone to help us with it so they kept it at the front desk. Do we had no smoke detector in our room, Then we found bugs in the bed and the sack breakfast they gave us was molded. When we went down to tell them about it we where told she couldn’t help us because the manager wouldn’t be in until Monday. She moved us to another room which we did check it for bugs. There ... read more

Anonymous 

on Expedia

6 years ago

Staff was friendly as always ive stayed here MANY times, BUT it was Feb i told the staff the WHOLE reason i booked was so my grandson coyld swim and get tired out and due to an injury i NEEDED the hottub BOTH being indoor. YET as we TRY and use these amenities the heater was not working therefore the pool AND hottub were FREEZING and could NOT be used. VERY disappointing and will NOT stay again, they didnt want to refund or even make our stay cost less due to booking w EXPEDIA 

Anonymous 

on Expedia

6 years ago

When I check-in, the front desk clerk confirmed what type of room I had reserved and it seemed as though things were going well. I got to my room only to find out that the room was different from what I booked and what the clerk confirmed I was receiving while at the desk. I called from the room to the front desk to speak with the clerk and she stated there was nothing she could do because I booked on a 3rd party site and the description listed must have been a mistake. She never apologize or stated that she made a mistake, ... read more

Anonymous 

on Expedia

6 years ago

The inside pool is freezing cold, the inside hot tub is freezing cold. We had four people staying in one room and they basically refused to give us extra towels and the room only came with 3. I asked for towels at the front and the lady at the desk said they were a full house and out of towels. So apparently no one was going to get extra towels which is completely ridiculous when more people are staying in the room then there are towels provided. 

Duke 

on Expedia

6 years ago

The breakfast was not good, didn’t even eat it the 2nd morning. Both milks were going bad, the apple juice was going bad as well. There was a barking dog next door that was quite annoying. The back entrance door was not functioning properly. 

Andy 

on Expedia

6 years ago

On Sunday the elevator was out of order and my wife had to clime stirs 4th floor. Then down again following day with her suitcases. Overall besides the elevator great stay.