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La Quinta Inn & Suites Mansfield
- Hotels
- Mansfield, TX
About this business
Location details
1503 Breckenridge Rd, Mansfield, TX, 76063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
I had problems with the door sticking. Reported to front desk several times. I had to insert key card and hit door with my shoulder to open each time I entered. Not pleasant experience.
Business response:
Thank you for your recent stay with us. We do sometimes have shifts in the building which makes the doors a little hard to open at times. We do our best to resolve these issues in a timely manner and I apologize that we fell short of your expectations during your stay. We hope that you chose to stay with us again your next visit to Mansfield.
Bad - Bed bugs, cracked tiles, shower curtain was too short, gym was not available, need an extra sign so guests will not turn in too early Good - free breakfast, free parking, staff was friendly
Business response:
I want to apologize for your experience you had during your most recent visit. I did have our pest control company inspect the room you were in and found 0 evidence of any bug activity in the room. Our fitness center is under construction, I do apologize for the inconvenience.
The property is easy to locate and is located within several restaurants and other major streets. However, the room was not up to par. Too many ants in the room, was bitten 3 times. Bed sheets not changed every day like I was informed by staff. No water pressure in the shower. Mold in the curtains that hit against the air conditioner. Room was sprayed with pesticide and had to deal with the smell
Business response:
I would like to apologize for your experience that you encountered during your stay. Please contact me directly so I can speak with you directly regarding your experience.
Business response:
It looks like we fell short of your expectations during your stay. Please contact me directly so I can better understand what we can do better.
This La Quinta allowed pets. The pets floor was the 4th floor. They put us on the 4th floor without our knowledge that it was a pets allowed floor. I had two rooms, one for my daughter and grand daughters and one for My wife and I. My grand daughter got flea bites on her ankle on the third day. My daughter say fleas jumping in the bathroom. I complained to the manager and she moved my daughters room to the third floor. The third floor is a no pets floor. They should never have put us on a floor with pets.
No towel rack in bathroom or couch in room. Only one luggage rack or place to spread out belongings
My room had issues. Both bathroom faucets (sink & tub) leaked. The tub faucet had a steady stream of water. I could see that the wall behind the tub surround was soaked with water due to the discoloration of granite stone and the just outside the shower was also soaking wet and showed signs of mold. Additionally the bathroom ceiling light fixture was covered with rust and didn't work. I can't imagine how the staff did not notice these things.
It was close to visiting family...... when we went into room notices the wall full of ants called front desk and they sent the maintenance with a can of Raid to spray, that didnt get rid of the problem had to deal with that the whole weekend.
Frequently asked questions about La Quinta Inn & Suites Mansfield
How is La Quinta Inn & Suites Mansfield rated?
La Quinta Inn & Suites Mansfield has a 3.5 star rating with 1,939 reviews.
When is La Quinta Inn & Suites Mansfield open?
La Quinta Inn & Suites Mansfield is closed now. It will open tomorrow at 12:00 p.m.