Lakeview Behavioral Health's cover image

This profile has been claimed by the business owner or representative.

Lakeview Behavioral Health

1.9

About this business

Location details

1 Technology Pkwy S, Norcross, GA, 30092, United States

Get directions
WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
1.9672 reviews
Select a rating
Caden M.'s profile image
Caden M. 
rating
4 years ago

This place is awful they can't even figure out how to transfer a call. Once you're in there you might as well not exist. The staff members are rude and unprofessional. I have never had this many issues trying to get in contact with a loved one. F**k this place and the people that run it. 

Rita W.'s profile image
Rita W. 
rating
4 years ago

This was my daughter first psychotic break. They we horrible to put it nicely. No one bothered to ask about past medical history, no one called to explain what's happening nothing!!! I never heard from a doctor to explain anything. I was called. 9 days after she was admitted to come get her. Still no one explained how we were to help or what our expectations should be. Never ever send anyone you love here. They are good for taking care of a box or rocks and a bowl of goldfish. Period!!! 

Teresa F.'s profile image
Teresa F. 
rating
4 years ago

Do not bring your child here!!! they will be more traumatized than they were going in this joke of a place. The staff mock the kids that already have medical issues. All nurses/Techs need to loose their license.. EXCEPT Rhonda she needs to run this place and replace the whole staff.. No Doctor is there No psychiatrist is there. They beat on your kids, Dope them up with 'Booty Juice' and lie to the parents!! My child was kicked in the chest by a MAN tech my child is a girl!!!.. They slam kids on the beds and floor... They do ... read more

Business response:

These comments are extremely concerning and it is imperative that we gather more information. Please contact Karla.Baker@lakeviewbehavioralhealth.com as soon as possible. 

Karla C.'s profile image
Karla C. 
rating
4 years ago

Is there a way to possibly shut this place down!? I hate this place! They make you feel like you're asking stupid questions and their answer will always be "we don't know" and try to blame others for every negative action. They're keeping my cousin here without any consult of anybody. He doesn't even remember being transferred here or how he even got here. We left him in the emergency room of the 316 hospital and he woke up without knowing how he got here. And at the hospital no one could give us a clue to where he was at. T... read more

Business response:

We are concerned by the circumstances described in this review, and we would appreciate having an opportunity to gather more information. Our strict adherence to the privacy guidelines established in HIPAA prevents us from discussing certain information, but we invite you to share additional details by contacting Karla.Baker@lakeviewbehavioralhealth.com. 

Brittney Q.'s profile image
Brittney Q. 
rating
4 years ago

Everything is just overall terrible there. I was crying when I got there and not one person the whole time I was crying (which was like 2 hours straight) asked if I was okay. Instead of asking if I was okay I was told to "be quiet". In the consult rooms there is holes in walls, blood on the couch, and you don't get any sort of food the whole you're there (I was personally there for 7 hours). They told me that they called my mom to tell her that I wasn't feeling good and I needed to talk to her when in reality my mom has zero... read more

Business response:

We are sincerely troubled by the situations described here, as we aim to be a trusted source of quality service. If you would be willing to provide us with more in-depth details, please contact Karla.Baker@lakeviewbehavioralhealth.com. 

Ophelia B.'s profile image
Ophelia B. 
rating
4 years ago

Zero Stars. This is the worst review I have ever written in my life. It makes me realize how horrible, uncaring, and incompetent people can be. These people should not be working in hospitals and be penalized for their actions. If you have a loved one sent to this place, try to avoid it. I was the only contact listed for someone I loved who was transferred here from another hospital. All my calls and messages for the doctor, social worker, and case manager were ignored. Sometimes, they would transfer me to an automated syst... read more

Business response:

We appreciate your willingness to express these concerns here, but we're saddened by what you have described. HIPAA guidelines prevent us from disclosing certain information, and we cannot comment on actions that may have been taken by other agencies or organizations, but we would be like to get additional details about the concerns expressed about our facility. We encourage you to contact Karla.Baker@lakeviewbehavioralhealth.com. 

Kevin D.'s profile image
Kevin D. 
rating
4 years ago

This place is horrible! My child was there and I couldn't ever reach anyone. She was there 6 days and not one called returned to me. I complained and requested to speak to administration. unprofessional is an understatement. Totally set up to pack in patients and run up a bill. Please avoid this place. I give it a year before the standard commission shuts it down. 

Business response:

We're troubled by the circumstances described, and we would sincerely appreciate having an opportunity to gather additional information. We encourage you to contact Karla.Baker@lakeviewbehavioralhealth.com. 

LaDarius B.'s profile image
LaDarius B. 
rating
4 years ago

Never go here. It is incarceration. Voluntary admission for suicidal ideation, thought I would be treated or given new meds. All they do is hold you, staff is unprofessional, untrained, treated us like inmates and this was a punishment. Eventually you learn to lie to tell them all is well so you can get out! Not the least bit therapeutic, being held for over a week when I was no longer thinking/talking of self-harm. Saw psychiatrist for 3 minutes, he asked me what meds I have tried that might work. The rest of the time met... read more

Timesweeper 9.'s profile image
Timesweeper 9. 
rating
4 years ago

Figured I'd finally do my part in telling people to avoid this place like the plague. My personal experience went something like this. I entered in and once my father was assured I would be ok. I waited about 6 hours before a nurse came in to do an evaluation and send me to the room they had for me. Next up was the constant fighting, the nurses being callous and always eager to give you the "booty juice" as they called it. The doctors trying to bait you into saying something they could latch onto to make sure you stayed lon... read more

Business response:

The information provided here is deeply concerning, and we would appreciate having a chance to learn more. If you are willing to provide additional details, please contact Karla.Baker@lakeviewbehavioralhealth.com. 

Frequently asked questions about Lakeview Behavioral Health

How is Lakeview Behavioral Health rated?

Lakeview Behavioral Health has a 1.9 star rating with 672 reviews. 

When is Lakeview Behavioral Health open?

Lakeview Behavioral Health is open now. It will close tomorrow at 12:00 a.m.