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Lakeview Behavioral Health

1.9

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Location details

1 Technology Pkwy S, Norcross, GA, 30092, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
1.9690 reviews
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Madi H.'s profile image
Madi H. 
rating
4 years ago

This facility is by far the worst I have ever been to!!! They made me wait five hours one day and then told me I need to go home because some certain papers aren't signed so I went home. The next day I am still currently here it has been about six hours and I have nothing good to say. They just leave you high and dry in the lobby in the waiting area and don't check in on you or really seem to care about their clients. There is only one lady I wish I could remember her name that was very kind and compassionate towards me. ... read more

Kristy Jameson I.'s profile image
Kristy Jameson I. 
rating
4 years ago

My daughter was bullied by a member of the nursing staff AND the director (Will) into signing herself in so they could watch her on her new meds. They told her she would be able to have visitors and could sign herself out at anytime. She sent messages BEFORE she signed any paperwork that she was scared and wanted to go home. They did not let her so I arrived at the facility to remove her (again before ANY paperwork was signed). I waited in the lobby for about an hour before a short nurse with glasses on came out to let me k... read more

Olive B.'s profile image
Olive B. 
rating
4 years ago

I was here because I voluntarily went to the hospital in a crisis and allowed myself to be 10:13'ed. I understand the legal process there and was okay with it. I needed help immediately. I left worse than I arrived. I am currently in a program where I am receiving amazing support and help, and every therapist/doctor I've seen since I was at Lakeview has completely validated my concerns, that Lakeview was not okay. The staff perceived my anxiety attack as "aggression" I was a bit aggressive, because AFTER I expressed my... read more

O W.'s profile image
O W. 
rating
4 years ago

I'm 28. First time ever in a mental hospital that I should NOT of been placed in. No insurance. I been out for two weeks and I still have ptsd from it and weird tics that happen to me now that never used to. Words coming from the abusive staff still pop into my head and make me shiver. The physical abuse. The literal suffering there is unimaginable. I couldn't believe it was almost 2022 and a place like this really actually exists. I called the police from inside the facility begging for help. Please the place needs to be s... read more

Caden M.'s profile image
Caden M. 
rating
4 years ago

This place is awful they can't even figure out how to transfer a call. Once you're in there you might as well not exist. The staff members are rude and unprofessional. I have never had this many issues trying to get in contact with a loved one. F**k this place and the people that run it. 

Rita W.'s profile image
Rita W. 
rating
4 years ago

This was my daughter first psychotic break. They we horrible to put it nicely. No one bothered to ask about past medical history, no one called to explain what's happening nothing!!! I never heard from a doctor to explain anything. I was called. 9 days after she was admitted to come get her. Still no one explained how we were to help or what our expectations should be. Never ever send anyone you love here. They are good for taking care of a box or rocks and a bowl of goldfish. Period!!! 

Teresa F.'s profile image
Teresa F. 
rating
4 years ago

Do not bring your child here!!! they will be more traumatized than they were going in this joke of a place. The staff mock the kids that already have medical issues. All nurses/Techs need to loose their license.. EXCEPT Rhonda she needs to run this place and replace the whole staff.. No Doctor is there No psychiatrist is there. They beat on your kids, Dope them up with 'Booty Juice' and lie to the parents!! My child was kicked in the chest by a MAN tech my child is a girl!!!.. They slam kids on the beds and floor... They do ... read more

Business response:

These comments are extremely concerning and it is imperative that we gather more information. Please contact Karla.Baker@lakeviewbehavioralhealth.com as soon as possible. 

Karla C.'s profile image
Karla C. 
rating
5 years ago

Is there a way to possibly shut this place down!? I hate this place! They make you feel like you're asking stupid questions and their answer will always be "we don't know" and try to blame others for every negative action. They're keeping my cousin here without any consult of anybody. He doesn't even remember being transferred here or how he even got here. We left him in the emergency room of the 316 hospital and he woke up without knowing how he got here. And at the hospital no one could give us a clue to where he was at. T... read more

Business response:

We are concerned by the circumstances described in this review, and we would appreciate having an opportunity to gather more information. Our strict adherence to the privacy guidelines established in HIPAA prevents us from discussing certain information, but we invite you to share additional details by contacting Karla.Baker@lakeviewbehavioralhealth.com. 

Brittney Q.'s profile image
Brittney Q. 
rating
5 years ago

Everything is just overall terrible there. I was crying when I got there and not one person the whole time I was crying (which was like 2 hours straight) asked if I was okay. Instead of asking if I was okay I was told to "be quiet". In the consult rooms there is holes in walls, blood on the couch, and you don't get any sort of food the whole you're there (I was personally there for 7 hours). They told me that they called my mom to tell her that I wasn't feeling good and I needed to talk to her when in reality my mom has zero... read more

Business response:

We are sincerely troubled by the situations described here, as we aim to be a trusted source of quality service. If you would be willing to provide us with more in-depth details, please contact Karla.Baker@lakeviewbehavioralhealth.com. 

Frequently asked questions about Lakeview Behavioral Health

How is Lakeview Behavioral Health rated?

Lakeview Behavioral Health has a 1.9 star rating with 690 reviews. 

When is Lakeview Behavioral Health open?

Lakeview Behavioral Health is open now. It will close tomorrow at 12:00 a.m.