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Lamps Plus

4.1

About this business

Location details

3611 196th St SW, Ste 106, Lynnwood, WA, 98036, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.1442 reviews
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Cary C.'s profile image
Cary C. 
rating
12 years ago

Poor quality product and service based on my experience. 3 of 5 lamps I ordered were damaged or the wrong item. After 2 calls to the store and an email to the sales rep yesterday they still have not returned my call or replied to my email. I am overwhelmed but this great customer service....... 

R C.'s profile image
R C. 
rating
12 years ago

Terrible Customer Service. Do yourself a favor and order on line. If you wish to be ignored, or like sales associates that are clueless, this is the place to go. I ordered a light from them, becuase they were out of stock. I was told week after week, it would arrive the following week. After 3 weeks of waiting - I gave up, because the store had no clue when or if it would ship. Plus, the store manager doesn't really seem to care. 

Monica B.'s profile image
Monica B. 
rating
12 years ago

Let there be light! If you have lighting needs, you should put this store on your list. As others have said, this is not a cheap store but you definitely get good value for your dollar. I enjoy the selection and the way the store is organized. Even though I've been there for something specific, I've still walked around the entire store just because I like looking at all the different kinds of lamps and fixtures. My kiddo was responsible for one visit to the store. He was searching for a Lava Lamp that he was going to purc... read more

Jake S.'s profile image
Jake S. 
rating
12 years ago

If this store has something you want IN STOCK, by all means, go ahead. If, however, you are foolish enough to order something, expect to encounter extreme delays, a total lack of timely updates, and for any semblance of customer service to vanish entirely the second you have swiped you credit card. 6 weeks of frustration later I am still waiting on the last of my items, and now on my third week in a row of "for sure it will arrive next week." Will NOT purchase here again. Apparently spending $3k does not qualify one for ... read more

Erica W.'s profile image
Erica W. 
rating
12 years ago

La-La-Lamp land. A bit overwhelming! But they do have a great selection to fit anyones lighting needs! I'm on the hunt for some outdoor lighting to update and boost our curb-appeal. I already tried the BIG box stores, and thought I would check this place out. They did have a lot of great options, but still couldn't find the perfect piece. I actually did find quite a few options on their websiite that I did like. If you're looking for overhead lighting, track lighting, dining room lighting, chandeliers etc... this is the pla... read more

S B.'s profile image
S B. 
rating
12 years ago

Just bought light fixtures there for the third time Each time the service has been great and the selection broad. We have been lucky to find great sales on the fixtures we bought and got the extra 10% off for joining their club The manager and a young girl (wish i could remember her name) has helped us each time and we have been very pleased. 

Tom B.'s profile image
Tom B. 
rating
12 years ago

Nothing super fancy, but the selection is huuuuge, and they're always having a sale. You won't get screaming-deal prices here, but the prices are really good. If you have a few questions or just don't want to wait for delivery, this is a really good option. They have a lot of stuff in stock, and will unscrew something from the wall to sell it to you, if that's what it takes. I bought some exterior fixtures here, and the staff was really helpful. Walked me through all my options for the specs I needed, waited patiently while... read more

Cj W.'s profile image
Cj W. 
rating
12 years ago

People friendly and helpful. Has an awesome assortment of lighting, way different types and styles. Prices are pretty reasonable, great when on sale. All price ranges and some very unique pieces that have tons of style. 

Rachel M.'s profile image
Rachel M. 
rating
13 years ago

The dishonesty of our sales rep should be dealt with, and reflects poorly on this store. The first sign of trouble was when we found the lamp we wanted and were told that they only had the damaged floor model. We asked if another store would have it, and got brushed aside with a story about damaged tiles. We asked again and were told that Southcenter definitely didn't have it. How did he know? I already checked, he replied. How, psychically? We asked him to check again, and he said the closest store that had it was in Po... read more

Frequently asked questions about Lamps Plus

How is Lamps Plus rated?

Lamps Plus has a 4.1 star rating with 442 reviews. 

When is Lamps Plus open?

Lamps Plus is open now. It will close at 7:00 p.m.