Las Colinas Post Acute

Jason H. 

on Yelp

3 years ago

DO NOT ALOW YOUR FAMILY MEMBERS TO GO HERE!!!!!!! Awful! Unprofessional! Drug them and leave them. Don't check on them. And God forbid you try and call, you'll never get to talk to them. I am literally crying when I'm reading this!!! Whoever is in charge needs to take these reviews serious. A lawyer WILL be getting involved 

Ronda H. 

on Yelp

4 years ago

My mother left this facility worse than when she entered. Among other things she had multiple bed sores which we were not informed of and discovered the sores on our own. Our family was informed that she was refusing her pain medication of Norco; however, upon discharge 10 pills were missing. She did not receive the physical therapy, occupational therapy or speech therapy that was the reason she was taken there. This place should be shut down, again! 

Jazmin A. 

on Yelp

4 years ago

This place is horrible the nurse that claims she is a supervisor keeps hanging up on me me when I told her I wanted to speak with my dad . She says she doesn't have time for this and hangs up . I kept calling and she disconnects the phone . I'm worried about my family member and this is the customer service they provide. If anyone reads this please let me know if there is another number I can call . 

Solange M. 

on Yelp

4 years ago

This place is horrible. If you love somebody this is not the place to go. I found one nurse out of many, that had love and compassion for their JOB. They truly don't give a shit about the people they serve. So many mistakes and Mess ups. I can't even begin to tell you the heart break I have from the neglect. Do leave your love ones here ever. 

Hi T. 

on Yelp

4 years ago

TL;DR "These people kill your elderly loved ones" I recommend steering clear of Las Colinas and San Antonio Regional Community Hospital!!!! My mom was at Las Colinas because she broke her arm and needed around the clock care while she rehabilitates. She was admitted from San Antonio Regional hospital and was on a 14 day quarantine at Las Colinas, mysteriously Las Colinas staff placed another woman in her room during her quarantine and she became ill, she started coughing badly, a day or so later she went to her dialysis a... read more

Viktor H. 

on Yelp

4 years ago

My grandma came here and it was so disgusting, hot, overcrowded it really is an embarassment to be the owner of this business or even work there, you should be ashamed of yourself. We called ahead of time and they told us visiting hours then when we show up they say that they tell us that no vistors are allowed. PLEASE DONT TAKE YOUR LOVED ONES HERE. I wish I could give this place no stars. I thought this was America smh these are the kind of places I expect in third world countries. 

Rose T. 

on Yelp

5 years ago

My sister is in need of skilled nursing for a couple of weeks and upon arrival at this place, was told that she would need to be in isolation for 14 days. In that "isolation" she was placed with another patient who turned out to be VERY CONTAGIOUS with Candida. My sister is being told that she will have to "isolate" (how was it isolation when she got a disease form someone else?) for another two to three weeks. Upon being told how detrimental this all was to my sister's mental health, I was told "you don't understand" in ... read more

Jose R. 

on Yelp

5 years ago

Las Colinas Post Acute 800 E 5th St, Ontario, CA 91764 Rehabilitation center My mother was admitted to receive speech therapy and physical therapy after suffering 2 strokes. However after 14 days she developed a bed sore. I never received confirmation that she even began receiving therapy. I never heard from a doctor or case manager to discuss her treatment. Every time I called to speak with someone I was told to call back or that they would call me back and no one ever did. When I called to talk to my mom, she would be asl... read more

Stewart M. 

on Yelp

5 years ago

I wouldn't leave my worst enemy there. They DO NOT CARE about the patients. They never give them water and they completely ignore them. The business office/Admin team, completely useless.