Las Colinas Post Acute

Juliane P. 

on Yelp

a year ago

My uncle was admitted here a couple weeks ago and we had to pull him out immediately. The staff here were so rude to him. They left him covered in his own waste and would taunt him telling him to call for his wife so she can come save him. Due to this neglect he got e.coli and died a week later. Would never recommend to send anyone here. This place needs to be shut down immediately. 

Ileana P. 

on Yelp

a year ago

Absolutely horrible if this place doesn't change their way of working I hope it shuts down quickly My grandpa was at this rehabilitation center for less than a week because the care and service was horrific. He had a nurse Teresa who was in charge of taking care of him and the way she treated him in just a matter of days was horrible. The week he was there she took my grandpa for his shower and was incredibly rude the whole time. First of all she washed him with scorching hot water, and she was scrubbing him so hard that h... read more

Lulu M. 

on Yelp

a year ago

My father entered this facility with hope for recovery. Instead, he was met with neglect, humiliation, and treatment that no human being--let alone someone vulnerable--should ever endure. From the start, it was clear we noticed he wasn't being treated with basic respect. One of the most heartbreaking moments was seeing my father left sitting in his own feces--even after being given a shower. There was no urgency or care in cleaning him. And when they finally did, he was scrubbed so aggressively that it felt more like punishm... read more

Jaylyn A. 

on Yelp

a year ago

If I could I would list it as 0 stars. This is a terrible place! Do NOT take your loved ones here. They will be mistreated and neglected. They will probably die instead of being rehabilitated. We had a horrible experience and do not wish that on any human being they treat them like animals. Very disappointed with the treatment and care. 

Terry B. 

on Yelp

a year ago

Please don't send your family members to this hospital my very first night I was admitted at 8:30 at night. I sat for 2 1/2 hours in a wet diaper because I kept being told they were doing shift change. My next scheduled medication would be at 11:22 so I let them know the minute I got here. After sitting there all night, waiting for them to issue my medication, and giving many reasons why it was done late and be assured it would be here at four in the morning. I know you can guess it never arrived till 1130 the next day. I fo... read more

Brian A. 

on Yelp

a year ago

Absolutely disgusting here main problem is the higher ups. In example (Trevor) is weird and makes promises he can't keep. The equipment here is either broken or about to be broken ( completely unsafe) which forces cnas or lvns to wait for a lift or bed that's usable. Patients that need an air mattress are denied due to "broken" beds or "just not enough" in which I find mind boggling since they can renovate the rooms but can't purchase new equipment for staff and residents. Secondly the location of 118-123 is horrible poor re... read more

Sandy S. 

on Yelp

2 years ago

I would give a 0 Worse place to keep your love ones. The people that work there are so mean and don't care for the patients. My aunt was referred to this place by the San Antonio hospital because she had surgery on her leg. The Employees never come on time to clean her, change her Pamper . She can't stand up to go to the bathroom. What I'm saying is why have people working at this place if they're not happy with their Job. Worse place ever. 

Sek I. 

on Yelp

2 years ago

Why do the patients not have phones in their rooms, is it a prison or a care facility. Haven't they given up enough I f their independence and freedom without isolating them too? What are you afraid of, they will have the ability to call for help! I am mortified at the lack of respect for my loved one and isolation after being placed in this facility. It is my hope and prayer to get my loved one out of there immediately and placed in a CARE facility. 

Vanessa S. 

on Yelp

2 years ago

Please don't have your loved ones sent here. Ask for a different place if they are coming out of hospital and need rehab. Very filthy, patients are in the halls, they do not get their patients dressed. My grandmother who was very able to walk was not dressed, left with a window open in a hospital gown and was catching a cold. She was also sent to the "COVID" ward with no symptoms-how convenient. They hold their patients for extended periods and highly medicate to squeeze the most out of medicare. These opinions are based upo... read more