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Las Colinas Post Acute

3.0

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800 East 5th St, Ontario, CA, 91764, United States

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3.0242 reviews
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Nancy S.'s profile image
Nancy S. 
rating
a year ago

The day nurses were great but it wss not good at night. The nurses station wad outside my room and they were busy having a good time sometimes it took 1 hour waiting for help. Pt guys wete so nice. Housekeeping did a grest job keeping the rooms clean. As for me I wouldn'tgo back 

Business response:

Thank you for sharing your feedback. We’re glad to hear you had positive experiences with our day staff, therapy team, and housekeeping. We also take your concerns about nighttime responsiveness seriously and appreciate you bringing them to our attention. 

Rick J.'s profile image
Rick J. 
rating
2 years ago

My mother in law was sent there by the hospital for recovery after she broke her Femur after a fall, I was worried at first because we see several bad reviews about this place, but to my surprise, she was in a room shared with 2 other patients, after a week there, my MIL was quite happy and satisfied with most of the things there, staff were nice and friendly, the place is very clean, every time we went for a visit, there's always crew cleaning the floors, room was relatively clean and does not smell bad, Air conditioning of... read more

Business response:

We're utterly delighted to hear about your mother in law's positive experience at Las Colinas Post Acute. Thank you for sharing your feedback with us. 

Carolyn S.'s profile image
Carolyn S. 
rating
2 years ago

My husband was recently at Las Colinas after a 4-day hospital stay. He has Parkinsonism and should not be in bed without exercise for that long. He loses all strength in his body and legs and becomes "deadweight" when getting assistance. The rehab at Las Colinas helped him greatly. He had rehab every day and by the time he left after 20 days, he was back to the level of independence he had before becoming ill. That was the goal and it was met. I have to say the my attendance every day may have influenced the good serv... read more

Business response:

We're delighted to hear about the positive impact our rehab services had on your husband's recovery. Thank you for sharing your experience with us. 

Darlene B.'s profile image
Darlene B. 
rating
2 years ago

My mom was discharged to here from Loma Linda just as a precaution due to past strokes and recovery from Covid. Of course after reading the reviews, we were a bit apprehensive about this place. I know that people look at the aesthetic and write reviews regarding that, but I will base my review on the care she received. Yes, it could be upgraded. But I have to say my mom was extremely happy there, and her therapy was outstanding. They had her up and walking after her Covid quarantine. I do have to mention Maria and Trac... read more

Business response:

We are pleased to hear about the outstanding care your mom received at Las Colinas Post Acute. Thank you for sharing your experience with us. 

Andrea M.'s profile image
Andrea M. 
rating
3 years ago

My grandmother was here at Las Colinas due to her having a stroke and needed to get physical therapy and occupational therapy. All of the staff that worked with my grandma treated her and our family with nothing but kindness. The care is great! Nurses were gentle with her care and her needs. Nurses/staff would answer our concerns that we've had. I would definitely recommend if you need a snf for rehabilitation. 

Business response:

Your positive experience at Las Colinas Post Acute is greatly appreciated. Thank you for sharing your feedback! 

Iliana M.'s profile image
Iliana M. 
rating
3 years ago

My grand mother was here to receive physical therapy due to a fall , and everyone at las colinas has been nothing but great to myself and family . They've made this process easy from the very start I'd definitely recommend. 

Business response:

Your positive experience at Las Colinas Post Acute is greatly appreciated. Thank you for sharing your feedback! 

Brittny W.'s profile image
Brittny W. 
rating
3 years ago

The staff here has been amazing our whole experience. I'd definitely recommend if you're looking for a rehabilitation center. They make you feel at home and are very welcoming. 

Business response:

We're grateful for your positive feedback. Thank you for sharing your experience with us at Las Colinas Post Acute. 

Carol N.'s profile image
Carol N. 
rating
3 years ago

Amazing staff excellent care. Goes above and beyond for the call of duty. During a difficult time as this they make you feel so comfortable and at ease. Thank you so very much!!! 

Business response:

We're delighted to hear about your amazing experience at Las Colinas Post Acute. Thank you for sharing your positive feedback! 

Joe M.'s profile image
Joe M. 
rating
3 years ago

This is my mother at Las Colima's on her fist full day. All the staff have been exceptionally professional and very warm. Victor was working at the reception desk and he made sure that my mom was taken good care of with her room. The support staff has also been a amazing with my mom especially Paul in the physical therapy department. That meant a lot to me. In the picture is my mom with her roommates (BFF's). This give me peace of mind. 

Business response:

Thank you for taking the time to share your experience at Las Colinas Post Acute. We deeply respect your feedback and are glad to hear about the exceptional care your mother received from our staff. Your input is valuable to us. 

Frequently asked questions about Las Colinas Post Acute

How is Las Colinas Post Acute rated?

Las Colinas Post Acute has a 3 star rating with 242 reviews. 

When is Las Colinas Post Acute open?

Las Colinas Post Acute is open now. It is open 24/7.