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Liberty First Lending
- Financial Services
- Irvine, CA
About this business
Location details
18500 Von Karman Ave, Suite 550, Irvine, CA, 92612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
They call me incessantly. Despite asking to have my name/number removed from their call list and/or put on the do not call list, they still call me 4-6 times per day. Each time they assure me that they will remove me. The calls ramp up for 24 hours and then they stop for three days. After three days, they start again. I have had to resort to recording calls with them and am looking into filing harassment charges. I would never utilize this company.
Business response:
***,We're very sorry to hear about your experience and the ongoing frustration these unwanted calls have caused. This is absolutely not the experience we want anyone to have, and we take your concerns seriously.We are actively trying to locate your account to ensure your contact preferences are fully honored, but weve been unable to identify it based on the information provided in the review.Please reach out to us directly at ********************************* at your earliest convenience so we can promptly investigate this m... read more
They will not stop calling me. I have registered on the do not call list. I have requested to them to stop calling and I still receive calls at least every other hour. They are relentless and will not stop
Business response:
We sincerely apologize for the repeated calls and any frustration this has caused. That is absolutely not the experience we want anyone to have with Liberty First Lending. We take your request to stop contact very seriously and will immediately escalate this matter to ensure your number is removed from all contact lists.Unfortunately, we dont have your contact information linked to this review, so if you're willing, please email us at ************* or call us at (your customer service number) so we can resolve this for you r... read more
They send me offers every day and harass me even though I don't want any loan . I have never seen a company like this. I talked on the phone and sent an e-mail. They didn't even bother to respond. I even registered on this site *******************************. Their harassment continues to increase. Where can I complain?
Business response:
Dear [Reviewers Name],Thank you for bringing this to our attention, and Im truly sorry to hear about your experience.We take concerns like yours very seriously. However, after reviewing our records, we are unable to locate an account associated with your name or email address.If you are receiving unwanted communications, we sincerely apologize for the inconvenience. We recommend forwarding any emails or phone numbers associated with these messages to ************* so we can investigate further and ensure your contact informa... read more
Total scam. I have no idea where they pull up your credit score but the 3 credit companies were nothing close to what they claim i had. This is definitely a scam outfit dont waste your time
Business response:
Dear ****,Thank you for sharing your feedback. We're truly sorry to hear about your experience and understand how frustrating this may have ******* ********, we strive to ensure transparency and respect in every interaction, especially when people are exploring options to manage their debt. While it sounds like you didnt proceed with enrollment, wed still like the opportunity to clarify any misunderstandings and answer any remaining questions you may have.If youre open to a conversation, please dont hesitate to reach out to ... read more
I do not know whether they actually lend money or not. They did not offer to loan me any money. They instead offered to try to settle my credit card debt. Debt settlement is usually more ruinous to your credit than bankruptcy is, there is no guarantee they will actually be able to settle it, and you pay them to do it. Also, if your aim is to settle your debt, there is nothing they can do for you that you can't do yourself by calling your credit card companies. Contact this "lender" with caution.
Business response:
Dear ***,Thank you for your feedback. We understand that navigating financial solutions can be overwhelming, and we appreciate the opportunity to clarify our services.******** offers both debt settlement and personal loan options through our lending partner, Credit9. However, not everyone qualifies for a loan. When that is the case, we offer debt settlement as an alternative solution to help clients reduce their unsecured debt.We always strive to provide clear and honest guidance so our clients can make informed financial de... read more
BAIT AND SWITCH!!!!! This company is super shady. When you speak with someone, they do a tactic called conditioning with yes questions - meaning they ask a lot of questions where the obvious answer is yes, in order to seem like they understand and they are on your side. Once they have your information, they tell what your credit score is . . . and this is when I knew they were not an ethical company.... I had my credit score from all 3 bureaus in front of me and they said my score was over 50 points less than what the bureau... read more
Business response:
Dear ********,We appreciate you taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. At ********, transparency and integrity are at the core of our services, and we aim to provide clear and accurate information to all our ************** scores can vary depending on the reporting source and scoring model used, which may sometimes result in differences from what you see on your end. Our goal is to present the most relevant financial solutions based on the information... read more
Constant unending obnoxious spam calls offering loans even though I never signed up and asked them to remove me from the list.
Business response:
******,We apologize for any inconvenience caused by unwanted calls. We take these concerns seriously and want to ensure your request is properly addressed. Please reach out to us directly at ************* at your earliest convenience so we can investigate this matter and ensure you are removed from our contact list. We appreciate your patience and the opportunity to resolve this for you.Regards,Liberty 1st
Back what everyone says. They're a predatory company with a bait and switch. They don't offer anything but to connect you to other companies. Throw away their letter (or better burn it).
Business response:
Dear Kirstie,We appreciate your feedback and regret to hear that you feel this way. Our goal is to provide clear and helpful financial solutions, and we take concerns about our services seriously.If there has been any misunderstanding regarding our offerings, we would be happy to clarify and address any questions you may have. Please reach out to us at ************** and our team will gladly assist you.Your feedback is important, and we appreciate the opportunity to address your ************* regards,Liberty First Lending
I agree with all of the 1 Star Reveiws..Scam!!! I received a Loan Letter from Liberty First Lending today. It's False and Misleading.
Frequently asked questions about Liberty First Lending
How is Liberty First Lending rated?
Liberty First Lending has a 4.1 star rating with 371 reviews.
When is Liberty First Lending open?
Liberty First Lending is closed now. It will open at 6:00 a.m.