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Luna By Giada
- Italian
- Scottsdale, AZ
About this business
Location details
4747 N Goldwater Blvd, Scottsdale, AZ, 85251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 3:00 p.m. to 10:00 p.m. | |
| Tue | 3:00 p.m. to 10:00 p.m. | |
| Wed | 3:00 p.m. to 10:00 p.m. | |
| Thu | 3:00 p.m. to 10:00 p.m. | |
| Fri | 3:00 p.m. to 11:00 p.m. | |
| Sat | 3:00 p.m. to 11:00 p.m. | |
| Sun | 3:00 p.m. to 9:00 p.m. |
We had trouble reading the menu... typeface was too small and most copy was at 50% ink. Server had to step up with descriptions of everything. The meal was excellent, albeit pricey. When asked, we said we were celebrating both birthdays and an anniversary. Wondered why they asked, because no dessert was served. Following dinner, we went upstairs to Seven, the alternative restaurant. For many reasons (menu, price, ambiance), we will go there on our next visit.
Business response:
Hi Dave, Thank you for providing some feedback regarding your recent special occasion celebration with us. We wholeheartedly apologize for inquiring about your special days and then not fulfilling on making that moment special for you both. We can assure you that your feedback has not fallen on deaf ears and we will share with the team on how we can improve. We send our sincere congratulations on your anniversary while wishing you both a very happy birthday and hope to be at your service again soon. Regards, The Team at Luna... read more
What a fabulous and fun evening! Our expectations were high going in given the number of years we have enjoyed Giada's cooking on TV. But the whole experience exceeded them! The food is just amazing...all of it! Given they just opened a couple weeks ago, we were ready for a few bumps in the service. But the service was top notch as if they have been in business for years already! We will return!
Business response:
This review is beyond fantastic! We are so happy to hear that we exceeded your overall expectations and that Giada's food was just as delicious in person as it is beautiful on TV. Looking forward to being at your service again soon! Regards, The Team at Luna by Giada Scottsdale
Excellent and attentive service! Loved the lobster bucattini and lemon soufflé for dessert.
Business response:
We are thrilled to hear that our lobster bucattini & lemon soufflé was the highlight of your meal along with the attentive service you received. We appreciate you sharing your 5-star experience and hope to be at your service again soon! Regards, The Team at Luna by Giada Scottsdale
Food was nice. Everything else is lacking. Will not be coming back for a while.
Business response:
Thank you for your feedback. We're glad to hear that you enjoyed the food, but we're sorry to learn that the other aspects of your experience did not meet your expectations. We take all feedback seriously and will review areas for improvement to ensure a better overall dining experience in the future. We hope to have the opportunity to welcome you back and provide you with a more satisfying visit. Your satisfaction is important to us, and we appreciate your honesty as we strive to make necessary improvements. Regards, The Te... read more
What a beautiful restaurant in the brand new Caesar's Republic Hotel building. The decor, as one would expect, reflect Giada's aesthetics. The Lemon Spaghetti, their signature dish, is remarkable and beautifully presented. Service was top-notch and quite attentive.
Business response:
Hi JonD, We are so appreciative of the 5-star review you provided and following it up with some exceptional feedback! We will share your comments with the team to reaffirm the hard work they put in each day is being recognized by our guests. We hope to be at your service again soon! Regards, The Team at Luna by Giada Scottsdale
The hosts were very accommodating and the service was fantastic. Unfortunately, they still have a lot of work to do to make the restaurant 5 stars. The lights went completely off no less than 20 times the evening we were there. It really changed the mood and affected our dining experience. It seemed like the managers or staff should have said or done something but we didn't notice anything being done about it. We will go back because our Mushroom Rigatoni was EXCELLENT. We are just hoping that they will work out all of these... read more
Business response:
Hi Shushu, Thank you so much for your review and providing some feedback as it relates to your experience with us. While we are thrilled to hear that you found the mushroom rigatoni to be a delicious option, we absolutely apologize for the frustrations you experienced. We will address your concerns with the team and begin work immediately to improve and correct. Thank you again for your feedback and we hope to be at your service again soon! Regards, The Team at Luna by Giada Scottsdale
Tony was awesome
Business response:
We are so grateful for the 5-star review and amazing insight into the amazing service you received from Tony. We will celebrate your comments with him, as well as the entire team, and hope to be at your service again soon! Regards, The Team at Luna by Giada Scottsdale
Good food Cafeteria service Glitzy Expensive 3.5 % venue charge un heard of This is like the first restaurant a chef with no business or marketing experience would open
Business response:
Hi BernardL, Thank you for your feedback. We're sorry to hear that your experience failed to exceed your expectations. We aim to provide an overall exceptional experience to all of our guests, and it's obvious we fell short this time. We appreciate your honesty and will use your comments in our daily trainings as an area we must improve on. Our hope is you'll give us another chance to prove we can, and will, be better. Regards, The Team at Luna by Giada Scottsdale
The lemon spaghetti was exceptional! Tony our server was exceptional! The frito misto was not great and the prices were 10-15 more than they should have been based on the food and the portion sizes
Business response:
Thank you so much for taking the time to review your experience with us! We are thrilled to hear that you found Giada's signature lemon spaghetti to be exceptional and Tony took amazing care of you. We will definitely share your feedback with him to celebrate his efforts. Thank you for your feedback and we hope to be at your service again soon! Regards, The Team at Luna by Giada Scottsdale
Frequently asked questions about Luna By Giada
How is Luna By Giada rated?
Luna By Giada has a 4.3 star rating with 2,817 reviews.
When is Luna By Giada open?
Luna By Giada is open now. It will close at 10:00 p.m.