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Luna By Giada

4.3

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Location details

4747 N Goldwater Blvd, Scottsdale, AZ, 85251, United States

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WeekdayScheduleStatus
Mon3:00 p.m. to 10:00 p.m.
Tue3:00 p.m. to 10:00 p.m.
Wed3:00 p.m. to 10:00 p.m.
Thu3:00 p.m. to 10:00 p.m.
Fri3:00 p.m. to 11:00 p.m.
Sat3:00 p.m. to 11:00 p.m.
Sun3:00 p.m. to 9:00 p.m.
4.32,817 reviews
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Joseph's profile image
Joseph 
4 months ago

Poor service. Prices have gone up and portions have gotten smaller. Service blames kitchen, kitchen blames server for half our tables orders that didn’t get submitted. Half of our tables food was out 20 minutes before the other half. No manager around or compensation made for the mishap. For these prices you’d expect better. 

Business response:

We apologize for falling short of expectations. Your feedback about service coordination and portion concerns is valued. Please contact us at (480) 914-6823. 

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Thomas 
4 months ago

Whatever cleaning ingredients that were used in the hotel/restaurant were horrible and I had a reaction that I couldn't enjoy the food. No way should a restaurant be that toxic that one couldn't smell or enjoy the food. The food was below par in quality. I've been here three other times and was quite satisfied. Unfortunately, I will not be returning. 

Business response:

We are sorry to hear about your reaction to cleaning ingredients and food quality disappointment. Please contact us at (480) 914-6823. 

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Anthony 
4 months ago

Unfortunately was not impressed at all with Italian cuisine 

Business response:

We regret to hear you weren't impressed with our Italian cuisine. Please contact us at (480) 914-6829 to discuss your experience. 

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Elisa 
4 months ago

We were so disappointed with our dinner last night. We had been there three weeks ago and the experience was exceptional. Once we arrived, we were seated in the bar area to a very nice table next to the windows. Our server was attentive at the beginning, bringing us drinks, taking our appetizer orders, etc., which came out very quickly. Then she proceeded to ghost us. We waited approximately 50 minutes between appetizer being cleared from the table and our dinners being delivered. We would never have gotten our dinner unless... read more

Business response:

Please accept our apologies for the service delays and food quality issues. We understand your disappointment. Please contact us at (480) 914-6829. 

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Jonathan 
4 months ago

The food was outstanding, as was the service. Prices are on the high side, and then they add a 3.5% administrative fee (whatever that is), and charge you $12 (plus a 50 cent convenience fee) for parking. Server also recommended a “special” which was just the regular dish + a market priced lobster (I didn’t expect a “special” to cost more than $100, but shame on me!) Definitely a ‘special occasion’ kind of place, but I can’t see anyone going there for ‘Saturday dinner.’ 

Business response:

Thank you, Jonathan. We appreciate your review! 

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Mauri 
5 months ago

I’ve eaten at Luna several times and it’s been very good. However this time it was a disappointment. We took friends and I had really talked it up. The Lemon Pasta - a featured dish - was dry and all stuck together. Very disappointed. Service was excellent but I’m not sure we’ll go back given the cost, I’m sorry to say. 

Business response:

Hi, Mauri. Thanks for taking the time to share your positive experience. We appreciate it! 

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Joella 
5 months ago

In February and many before we had so many great experiences with Kenny as the manager at Luna. Tonight 3/11 we returned for what we have experienced in the past only for a major disappointment. We waited 45 minutes for our table. The hostess were completely confused. New management came up to explain to us why we didn’t have a table, then all of a sudden we had three choices of tables. We ordered our normal dish, lemon spaghetti but this time they had it with Shrimp and a special with crab as a side. It may have been the sm... read more

Business response:

Hi, Joella. Thanks for taking the time to share your positive experience. We appreciate it! 

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elena 
5 months ago

All was good with food and service. The scantily clad hostesses were an off putting surprise that took away from the experience. Would not return because of it. 

Business response:

Hi, Elena. Thanks for taking the time to share your positive experience. We appreciate it! 

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Kim 
5 months ago

I go to Luna’s and Giada’s in vegas and pronto; thou our waiter was great we arrived at 5pm party of 2 they sat us was in the back and restaurant not crowded; ordered cocktails appetizer and salad entree was not made chef failed forgot to make order by 625pm we received both entrees which were missing ingredients and was bland not made proper. We ate the dinner and left in 20 minutes I shared with waiter when we arrived we had an engagement close by at 7pm. The chef failed on every level not the meal or ambience I expected. ... read more

Business response:

We're disappointed to hear about your experience at Luna By Giada. Please feel free to reach out to us at (480) 914-6823 to discuss this further. 

Frequently asked questions about Luna By Giada

How is Luna By Giada rated?

Luna By Giada has a 4.3 star rating with 2,817 reviews. 

When is Luna By Giada open?

Luna By Giada is closed now. It will open at 3:00 p.m.