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Lush Landscaping

4.3

About this business

Location details

222 Carleton Road, Lakeview, OH, 43331, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.32,171 reviews
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Sai Venkat's profile image
Sai Venkat 
9 months ago

Mattress is good so far. But experience with Costco was bad. The shipping guys delivered the product with a 3” tear on the rear side. I think they were aware of the tear , maybe that’s why they made sure to keep the mattress in the room in a way such that the tear was not easily visible. When I approached Costco for a return, the Fields Ertel store employee made me feel as if I was a burden. She refused to support and diverted the problem and told me to contact online support. She did not even want to spend more than 10 seco... read more

Ronald's profile image
Ronald 
9 months ago

Very disappointed in Sealy for allowing this product to pass quality control if they actually have QC. Edges of pillow top were poorly trimmed, crinkled and loose threads all over the mattress; never seen any mattress trimmed out like this before. Production line must have been racing the clock to go home early. I saw other reviews similar to mine but I disregarded them and bought anyway because of price point. The top itself lacked enough padding to allow for comfort. I rolled and tossed all night for about two weeks and th... read more

Business response:

Hello- Thank you for your purchase and for being a valued Costco Member. If you would like assistance with this purchase, please contact our service team directly at: https://customerservice.costco.com/app/answers/detail/a_id/9. Your satisfaction is our number one concern. 

Stacy's profile image
Stacy 
9 months ago

Our second try ordering a mattress (after first trying a NovaForm), we slept on this "plush" Sealy for almost a month before returning it. Initially comfortable, it quickly became too soft - within a few weeks we could see depressions forming, and my wife complained her lower back was aching each and every morning. We're both mainly side sleepers, but she also sleeps on her stomach so this didn't work out well. Combined with how warm this mattress got in the middle of the night, we just couldn't justify keeping it. Thanks to... read more

Business response:

Hello Stacy, Thank you for leaving your product review. We apologize that this product did not meet the expectations you have come to expect from Costco. We value all product reviews and take them into consideration to improve the experience for our members. 

Stephen's profile image
Stephen 
9 months ago

I was really torn about plush versus firm. I settled on plush because we’re side sleepers. It is still way too firm (aka hard). The first week of sleeping on it was very uncomfortable for both me and my wife. We got a mattress topper a week later and it’s very nice now. But that added $180 on to the price. Crazy to think I almost ended up with the firm version. I really thought that’s what we would want at the start. 

Business response:

Hello Stephen, We appreciate your continued Costco Membership and thank you for your recent purchase. Please feel free to reach out to our team for further assistance, as we would appreciate the opportunity to rectify the situation. Our team may be reached at: https://customerservice.costco.com/app/answers/detail/a_id/9. Thank you for your review and for being a loyal Costco member. 

Anonymous's profile image
Anonymous 
9 months ago

too firm for me. I am a side sleeper and my hip hurts when trying to sleep. 

Business response:

Hello- We do apologize for the dissatisfaction you have experienced with the Sealy Posturepedic Pro Lincoln Heights Mattress. The Tempur-Sealy Retail Operations Group may be reached at 1-866-660-7800 and would be happy to discuss other potential mattress options with you. Thank you for sending us the review and for being a loyal Costco member. 

Sbclark's profile image
Sbclark 
9 months ago

Mattress is very soft, however it already has a rip in it at time of delivery. Makes me concerned if it will rip larger over time plus new rips that may occur 

Business response:

Hello, Thank you for purchasing the Sealy Posturepedic Pro Lincoln Heights Mattress. We apologize for your recent experience and would be happy to assist you in finding a resolution for this issue. Please reach out to the Customer Support team directly at: https://customerservice.costco.com/app/answers/detail/a_id/9. Thank you for being a loyal Costco Member, we appreciate your continued support. 

APS09's profile image
APS09 
9 months ago

Mattress began to sag and lose shape after 1 month of use. My wife and I are not large people (both weigh <170lbs) and we were terribly disappointed that our brand new mattress was already sagging after just 1 month of use. Cal King Plush 

Business response:

We apologize for the recent inconvenience and are here to support you with the Sealy Posturepedic Pro Lincoln Heights Mattress. If we may be of any further assistance in this matter, please reach out to our team directly at: https://customerservice.costco.com/app/answers/detail/a_id/9. We have passed your comments over to our vendor, Tempur-Sealy and hope to better support you in the future. 

John's profile image
John 
9 months ago

Its like sinkhole. Push you down. Major design issues 

Business response:

Hello- Thank you for submitting the review for your new Sealy Posturepedic Pro Lincoln Heights Mattress. Our Customer Service team can be reached here: https://customerservice.costco.com/app/answers/detail/a_id/9 and would be happy to assist you in this matter. Your satisfaction is our number one concern. 

Hilda's profile image
Hilda 
9 months ago

I bought this a couple of months ago and both sides are sagging and there is a bump in the middle. we are in our 60’s and it has caused back pain. 

Business response:

Hello- Thank you for providing feedback on your recent purchase at Costco. Please feel free to reach out to the Tempur-Sealy team for further assistance, as they would appreciate the opportunity to rectify the situation. They may be reached at (866) 660-7800. 

Frequently asked questions about Lush Landscaping

How is Lush Landscaping rated?

Lush Landscaping has a 4.3 star rating with 2,171 reviews. 

When is Lush Landscaping open?

Lush Landscaping is closed now. It will open at 8:00 a.m.