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Lush Landscaping
- Landscaping
- Lakeview, OH
About this business
Location details
222 Carleton Road, Lakeview, OH, 43331, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Today delivery of my new mattress was a failure. Two capable deliverymen carried out my old mattress and when they attempted delivery of the new mattress they showed me where the protective plastic wrap was completely torn away on the bottom of the mattress and the mattress was filthy with ground in dirt. I refused it. I notice several of your reviews note this complaint. I would have assumed Costco would have taken care of this problem after three customers reported it. This makes useless work for the deliverymen and disapp... read more
I bought this less than a month ago and on my second day waking up I noticed a depression on the left side of the mattress where I sleep, like the mattress was worn down. I moved my body to the right and felt much more firm support. I waited a few hours and went back and checked again and that side of the mattress is still softer and sunken in, which is very confusing given that it's brand new. I checked my husband's side and there is a similar depression. I've been traveling for over 2 weeks but plan on contacting Costco an... read more
Business response:
We apologize for the negative experience that you have had with this product and would love the opportunity to assist further. Our team may be reached at: https://customerservice.costco.com/app/answers/detail/a_id/9. Thank you for being a valued Costco member and for sending us the review.
This was the worst mattress purchase ever, not to mention it is not white glove delivery. The delivery people scuffed my walls and broke a valuable of mine while delivering the mattress. The worst part is Costco doesn’t stand with their customer. They told me it was a third party and contacted them. The third party, guess what? doesn’t care! So, if you have a problem Costco nor the third party stand by their products or services.
Business response:
Hello, Thank you for the review! After researching, we see that you have been in touch with our customer service team and they are assisting you in resolving any outstanding concerns. We appreciate your business as well as the time taken to submit a review.
Purchased “firm” in queen size. This mattress is more medium to me. I sink in. Weight 175lbs. Will be returned.
Business response:
Hello- We apologize that the Sealy Posturepedic Pro Lincoln Heights 14" Mattress was not as expected and hope to better support you in the future. If you would like further assistance the Tempur-Sealy Retail Operations Group would be happy to assist. They may be reached at: https://customerservice.costco.com/app/answers/detail/a_id/9. Thank you for the review and for being a valued Costco member.
plush is too soft, sinks way to deep. hard to move from your back to the side. no pressure support.
Business response:
Hello- We would like to apologize for your experience with the Sealy Posturepedic Pro Lincoln Heights 14"" Mattress. Please feel free to contact us if you should need any further assistance. Our team can be reached at: https://customerservice.costco.com/app/answers/detail/a_id/9. Thank you for being a loyal Costco member and taking the time to send us the review.
Costco is selling same dirty mattress or used dirty mattress, I think it would be better to stop buying mattress at Costco. Costco has wasted my time and I would bought mattress from different company. I have refused the mattress at the door.
Business response:
We have passed your comments over to our vendor, Tempur-Sealy and hope to better support you in the future. We do apologize that the Sealy Posturepedic Pro Lincoln Heights 14"" Mattress was not as expected. If you should need further support, please feel free to contact our team at: https://customerservice.costco.com/app/answers/detail/a_id/9. Thank you for being a valued Costco member and for sending us the review.
This mattress had material coming out of it upon arrival. When I went to register it for the warranty I saw the tag was torn off by someone so I couldn’t get the tag out no to register. Wondering if I received a returned mattress from someone else not happy. This does happen. I can’t get another mattress for 5 days! They took my old mattress away
Business response:
Hello Redhead, We would like to apologize for your experience with the Sealy Posturepedic Pro Lincoln Heights 14" Mattress. Your satisfaction is our number one concern. Pease contact our Tempur-Sealy team if you should need further assistance at: (866) 660-7800. Thank you for sending us the review.
We returned to is mattress because it said it was plush but it was anything but. It was very firm and uncomfortable. If you are looking for firm it would be great but not what we were looking for.
Comfortable but soft for our taste. Side and edges too mushy, not sturdy, most likely will break down over time. Returning for something more firm
Business response:
Hello- We appreciate your continued Costco Membership and thank you for your recent purchase of the Sealy Posturepedic Pro Lincoln Heights 14" Mattress. We apologize that the mattress was not as expected and hope to better serve you in the future. If you should need further assistance, feel free to contact our Costco Team at: https://customerservice.costco.com/app/answers/detail/a_id/9.
Frequently asked questions about Lush Landscaping
How is Lush Landscaping rated?
Lush Landscaping has a 4.3 star rating with 2,171 reviews.
When is Lush Landscaping open?
Lush Landscaping is closed now. It will open at 8:00 a.m.