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11901 NE Village Plaza, Suite 161, Kirkland, WA, 98034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 7:00 p.m. | |
| Tue | 09:00 a.m. to 7:00 p.m. | |
| Wed | 09:00 a.m. to 7:00 p.m. | |
| Thu | 09:00 a.m. to 7:00 p.m. | |
| Fri | 09:00 a.m. to 7:00 p.m. | |
| Sat | 09:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I had a great experience! Everyone was super friendly. They listened to what I wanted and I love my hair! And a special thanks to Emily she was awesome. Can't wait to come back.
Business response:
Thank you for taking the time to share your experience, Caitlyn. We will be sure to pass along your kind words to Emily. We look forward to seeing you again soon for another stellar experience- and we’d love to have you bring a friend along so you both get $30 off your next Hair Color Bar service. Visit madison-reed.com/refer to get started.
great color but stylists are not empathetic - it's a chain not a personalized salon that cares.
Business response:
Hi Mallika, we're concerned about your recent experience at the Hair Color Bar and would love the opportunity to make this right. Based on the information provided here, we are unable to locate your account with us. Would you please reply with your name or email so we can reach out to connect and take care of you? Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
Wow!! What a great color and style!! I've been going to Madison Reed for a couple of years now and every time I look 10 years younger. This is how great my hair looks. Thank you!!!
Business response:
This just made our day, Doina! Thank you for taking the time to share your feedback. We look forward to seeing you again soon for another stellar experience. Welcome to the Madison Reed family, and share the love! Get $15 off your next order when you refer a friend, visit madison-reed.com/refer to get started.
Although this location does seem to have its challenges with keeping colorists, those that are there on any given day, do a very nice job and I find they are very pleasant. I always love my hair color and they are fast and super-efficient. I have absolutely been frustrated by wait times or short staffing, but I just go there prepared for a bit of a delay because the END RESULT IS WORTH IT. We do need more than one location in WA. but the concept is great and an amazing deal. Also, If you travel as I do, you can visit other ... read more
Business response:
Thank you for the fantastic review for Madison Reed, C G.! It makes us so happy to hear that you always love your hair color, our staff is fast and super-efficient, and we offer an amazing deal - you are what we’re all about! Thank you for your patience while we work on increasing our staff. We can’t wait to see you again soon for another stellar experience- and bring a friend along! Get $15 off your next service or online order when you refer a friend, visit madison-reed.com/refer to get started.
I have been going here at Totem Lake location for a yea, and love it. The staff never disappoints!! I have red (or used to), which can be challenging- the nail it every time
Business response:
Thank you for the fantastic review for Madison Reed, Liz! It makes us so happy to hear that you love this location and the staff - you are what we’re all about! We can’t wait to see you again soon for another stellar experience- and bring a friend along! Get $15 off your next service or online order when you refer a friend, visit madison-reed.com/refer to get started.
Great service for roots and highlights, Andrea and Shvonne are the best for this type of service. My color is beautiful and not orange like I experienced twice in the past with one lady.
Business response:
Thank you for taking the time to share your amazing Madison Reed experience, Flo! We'll be sure to pass along your kind words to Andrea and Shvonne so we can share the love! It will make their day to hear that you had the best service and love your color. We look forward to seeing you again soon- and we’d love to have you bring a friend along! Get $15 off your next service or online order when you refer a friend, visit madison-reed.com/refer to get started.
I wanted to bring your attention to help improve the customer service I received from an associate at this location. It left my visit with not wanting to continue my business in the future. I came in to purchase my usual color that I have been using for a couple of years now. I am from Hawaii, so when I am in town visiting my daughter, I make sure I stop at this color bar to get my products. The associate mentioned that I would need to purchase a kit in order to purchase another coloring tube. So i opted to purchase a kit. ... read more
Business response:
Hi Marilou, thank you for taking the time to send us this feedback. We would like to apologize for your recent visit to the Hair Color Bar and we want to make this right. Our team will be reaching out to you shortly to take care of you.
I posted a review earlier, but had my colorist name incorrect. Rayna was fantastic. The best I've ever had. I will recommend her and continue to seek her out in my next app. Sorry Rayna about the mix up.
Business response:
Thank you, Jeri! We will be sure to share this lovely review with Rayna. We look forward to seeing you again soon- and we’d love to have you bring a friend along! Get $15 off your next service or online order when you refer a friend, visit madison-reed.com/refer to get started.
I was in serious need for root coverage for my grey grow out. Andrea and her team were very professional, fast and efficient! I love the color choice she made for me and I highly recommend Madison Reed! The products are of the best quality. Thanks for a great experience!
Business response:
Thank you for sharing your awesome Madison Reed experience, Angie! Nothing is better than hearing that you love your hair color. We'll be sure to let our staff know they exceeded your expectations by giving a fast and professional service. We look forward to seeing you again soon for another stellar experience- and bring a friend along! Get $15 off your next service or online order when you refer a friend, visit madison-reed.com/refer to get started.
Madison Reed Hair Color Bar Kirkland has a 3.9 star rating with 289 reviews.
Madison Reed Hair Color Bar Kirkland is closed now. It will open tomorrow at 9:00 a.m.