Madison Reed Hair Color Bar Plano

Angi C. 

on Yelp

3 years ago

I had to create a profile for my 15-year-old daughter, which included her date of birth, in order to make her appointment. I then spoke with someone at their corporate office to try to make an appointment for myself at the same time, telling him that it was my 15-year-old that I was coming with. At no point did anyone ever tell me that they don't do any work on anyone under 18! It isn't listed anywhere on their website, and no one told me! Not until we got there for her appointment did anyone say anything! Very unprofes... read more

Roberta P. 

on Yelp

4 years ago

When the colorist started to apply the color to my hair I asked why she wasn't putting the cream to stop the color from appearing on my head,. She told me that she was so good that I did not need it. When my hair was being washed I also asked that young lady to remove the excess color. She tried and said that it was ok. Well it certainly wasn't it. I worked for more than 10 minutes to try and get the excess color off where I could see it. My efforts were to no avail. While checking out I mentioned the problem to the person ... read more

Rachel L. 

on Yelp

4 years ago

Incredibly pushy at sales. A man came up to me while color was processing and handed me a bag. I thought they were samples but instead stated they put together a bag of items for me and explained quickly. Then said the price and left the bag near my purse as if I had already purchased it. I figured this was a way of being personal and researched my exact hair needs but instead did the same thing to 3 other clients. Makes zero logic other than trying to get money and products out of the door asap. Hair color was dissatisfacti... read more

Ray L. 

on Yelp

4 years ago

I'm a little disappointed in Madison Reeds this weekend. They cancelled my appointment on Saturday, March 5th due to the A/C being out and said they would contact me the next day and I would be a priority. FF I had to call them, and "Dashon" said there was no availability until Thursday. No apology, no offer of a free at home color nothing. I had to run to the grocery store to do my own color. I was a big fan (see my prior review) but it appears that management is constantly revolving 

Bethany M. 

on Yelp

4 years ago

Do not recommend for highlights! I have naturally light hair but have been getting highlights every 3 months for the past 15+years because it gets dull and brassy. When I came in for my partial highlights appointment I was told my hair was already highlighted... When I showed the brassy parts toward my face when I pull my hair back, they said it was because of my make up which that is not the case at all. At this point I was confused if they were even going to do the service but you could clearly see where my highlights have... read more

Ash C. 

on Yelp

4 years ago

Do not go here unless youre looking for a "cheap nail salon vibe." 

Sabeen V. 

on Yelp

4 years ago

I am very disappointed with my experience at Madisson Reed today. I had a balayage couple months ago from Madison Reed and had a mixture of caramel / toffee tones in my hair. Today I asked for a little red to be blended, but instead they put red All Over my head... I Lost all my light tones and now have a head of dark brown hair. ONLY in the sun you will see a little hue of color but thats not what I wanted. Very very upset. The ladies at the salon wouldn't listen. They kept saying my hair looked so nice, but thats not what... read more

Lynne K. 

on Yelp

4 years ago

Ok let's start off that I have been a client at this salon since they opened. I have never been in love with it, the color is average but it's quick and easy for root touch up. You will never build a relationship with your colorist as you will have a new lady every time you go. I once tried bayalage highlights complete waste of time and money. Today was the last straw I had an appointment at 1.45 , there is a lot of traffic on Legacy as they have closed two lanes. A lady called my at 1.53 I told her I am a few minutes late d... read more

Leslie S. 

on Yelp

5 years ago

My first visit was great. I was attended to right away and had a great colorist. My second visit two weeks later was sub par. I had to wait for anyone to acknowledge my presence. It was like I was invisible. I got charged for more color but I didn't have to have more color. The third time was even worse. Still invisible. Even after I was seated, I still had to wait for a long time. I cancelled my Root subscription.