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Madison Reed Hair Color Bar Plano

3.8

About this business

Location details

5717 Legacy Dr, #165, Plano, TX, 75024, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 7:00 p.m.
Sun8:00 a.m. to 7:00 p.m.
3.8440 reviews
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Mai N.'s profile image
Mai N. 
rating
6 years ago

Love it! No harsh chemicals and my scalp didn't react. No more gray and my hair smell heavenly. My appointment was at 2 and I got there 15 minutes early. I was greeted by one of the staff and given a smock to put on. I was called in shortly thereafter. Service was fast. The place is new and clean. I thought the price of the blow out was a little pricey. Overall, I was very happy with the service but the real test is how long will the color last without the sealers. For now, highly recommend. 

Business response:

Hi Mai, so happy to hear you enjoyed your Color Bar experience! Thank you for giving us a try and we hope to see you again soon! 

Sarrang P.'s profile image
Sarrang P. 
rating
6 years ago

So it's my first time ever doing any type of full permanent color for my hair so I had no clue what to do or the process of it all. I made the online appt but the online only had option for roots coloring and some gloss and blow out. I thought it was really werid they only color roots and I couldn't call when I made the reservation so I just picked whatever I could and made one online. I called the next morning before my appt to make sure it was okay and the lady on the phone told me it would be all right and to walk in an... read more

Business response:

Hi Sarrang, thank you for taking the time to write such a detailed review of your experience. We are so happy you love your hair color! It's so important to us that each person who walks out of our Color Bar feels confident and beautiful. With that said, we're sorry that you felt the overall experience was not as good as you hoped. We greatly appreciate your feedback on the booking process and team interaction. We're always looking to improve and make sure every client's experience is the best it can be. We thank you again f... read more

Nargiz K.'s profile image
Nargiz K. 
rating
6 years ago

First, I would like to express my gratitude to Yelp and Madison Reed Management for this fantastic opportunity to try this gorgeous salon! Booking online was super easy. You can tell that this company is technologically advanced in so many ways. Salon itself is crispy clean, modern and glam. It has opened less than a week ago. I envision that this place will rock. Staff here is friendly and accommodating. They are so motivated and excited about this business. Reasonable prices, vast variety of hair color shades and inviting... read more

Business response:

Hi Nargiz, we are so thrilled you enjoyed your experience at the Color Bar! Thank you for taking the time to share your review and we hope to see you again soon! 

Tiam L.'s profile image
Tiam L. 
rating
6 years ago

This was my first time ever to try Madison Reed. I had heard their commercials on the radio for awhile now. I was pretty excited to know that they are opening several spots around DFW and that this location was just down the street from me. Before you arrive, make an appointment online. They have various options like all over color, gloss, touch ups, and blow dry if needed. They also have options to where you can buy a package to take home to color your own hair if you wanted. I love that they had lots of options as far as c... read more

Business response:

This just made our day, Tiam! We are thrilled to hear you loved your Color Bar experience. Thank you for giving us a try and we hope to see you again soon! 

Venkat K.'s profile image
Venkat K. 
rating
a month ago

very bad experience. took appointment but need to wait 30 minutes to sit. no communication from staff . very was not helpful it's very unorganized today. 

Business response:

Hi Venkat, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you. 

Shabnam M.'s profile image
Shabnam M. 
rating
4 months ago

It was horrible i did all over color and accent balayage. I specially mentioned i dont want any bright colors. She show me the colors. She started in between i noticed she told me to wait and ask another salon expert what she will do. I noticed they were whispering. And then she started again . After applying my color she start avoiding me. I thought maybe they r busy that's why. Then after shampoo they put something that i have to wait 20 i don't know what was that. I thought its pro booster. But after 20min they wash and p... read more

Business response:

Hi Shabnam, thank you for taking the time to send us this feedback. We would like to apologize for the experience you had at the Hair Color Bar and we want to make this right. Our team will be reaching out to you shortly to assist. 

Janet N.'s profile image
Janet N. 
rating
5 months ago

I stopped in at the Plano,TX location to pick up some color. Several days later when I go to color my hair, the tube of color had already been opened, and nearly half of it had already been squeezed out of the tube. I basically paid full price for half a tube of hair color. I was desperate to cover my gray roots so I went ahead and used it, but since there was not enough color vs activator, and no telling how old the color was, my roots really did not get completely covered. This on top of the fact I have tried three diffe... read more

Business response:

Hi Janet, thank you for taking the time to send us this feedback. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may discuss your concerns. 

Hortencia D.'s profile image
Hortencia D. 
rating
7 months ago

Madison Reed has the worst app and payment system. it continuously bumps my payment off and then it's impossible to speak to someone at customer serivice to correct it. I have had the ongoing membership shin e 2021 and it has deleted my payment multiple times. today I was charged full price and customer service was impossible to get a hold of 

Business response:

Hi Hortencia, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you. 

M S.'s profile image
M S. 
rating
9 months ago

kept waiting for way too long, person assigned was not very helpful with suggestion, left me waiting to attend another client - no explanation. no smile and no apology from the person concerned or from manager. had to cancel the actual service booked as was waiting long. person assigned did seem more comfortable taking care of Caucasian hair! Someone else stepped in to help who was nice, but still said too busy to even do gloss- just got my roots done which is included with my membership which they get paid automatically an... read more

Business response:

Hi M S, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you. 

Frequently asked questions about Madison Reed Hair Color Bar Plano

How is Madison Reed Hair Color Bar Plano rated?

Madison Reed Hair Color Bar Plano has a 3.8 star rating with 440 reviews. 

When is Madison Reed Hair Color Bar Plano open?

Madison Reed Hair Color Bar Plano is open now. It will close at 7:00 p.m.