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Madison Reed Hair Color Bar Plano

3.8

About this business

Location details

5717 Legacy Drive, #165, Plano, TX, 75024, United States

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WeekdayScheduleStatus
Mon09:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed08:00 a.m. to 7:00 p.m.
Thu08:00 a.m. to 7:00 p.m.
Fri08:00 a.m. to 7:00 p.m.
Sat08:00 a.m. to 7:00 p.m.
Sun08:00 a.m. to 7:00 p.m.
3.8480 reviews
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Mai N.'s profile image
Mai N. 
rating
7 years ago

Love it! No harsh chemicals and my scalp didn't react. No more gray and my hair smell heavenly. My appointment was at 2 and I got there 15 minutes early. I was greeted by one of the staff and given a smock to put on. I was called in shortly thereafter. Service was fast. The place is new and clean. I thought the price of the blow out was a little pricey. Overall, I was very happy with the service but the real test is how long will the color last without the sealers. For now, highly recommend. 

Business response:

Hi Mai, so happy to hear you enjoyed your Color Bar experience! Thank you for giving us a try and we hope to see you again soon! 

Sarrang P.'s profile image
Sarrang P. 
rating
7 years ago

So it's my first time ever doing any type of full permanent color for my hair so I had no clue what to do or the process of it all. I made the online appt but the online only had option for roots coloring and some gloss and blow out. I thought it was really werid they only color roots and I couldn't call when I made the reservation so I just picked whatever I could and made one online. I called the next morning before my appt to make sure it was okay and the lady on the phone told me it would be all right and to walk in an... read more

Business response:

Hi Sarrang, thank you for taking the time to write such a detailed review of your experience. We are so happy you love your hair color! It's so important to us that each person who walks out of our Color Bar feels confident and beautiful. With that said, we're sorry that you felt the overall experience was not as good as you hoped. We greatly appreciate your feedback on the booking process and team interaction. We're always looking to improve and make sure every client's experience is the best it can be. We thank you again f... read more

Nargiz K.'s profile image
Nargiz K. 
rating
7 years ago

First, I would like to express my gratitude to Yelp and Madison Reed Management for this fantastic opportunity to try this gorgeous salon! Booking online was super easy. You can tell that this company is technologically advanced in so many ways. Salon itself is crispy clean, modern and glam. It has opened less than a week ago. I envision that this place will rock. Staff here is friendly and accommodating. They are so motivated and excited about this business. Reasonable prices, vast variety of hair color shades and inviting... read more

Business response:

Hi Nargiz, we are so thrilled you enjoyed your experience at the Color Bar! Thank you for taking the time to share your review and we hope to see you again soon! 

Tiam L.'s profile image
Tiam L. 
rating
7 years ago

This was my first time ever to try Madison Reed. I had heard their commercials on the radio for awhile now. I was pretty excited to know that they are opening several spots around DFW and that this location was just down the street from me. Before you arrive, make an appointment online. They have various options like all over color, gloss, touch ups, and blow dry if needed. They also have options to where you can buy a package to take home to color your own hair if you wanted. I love that they had lots of options as far as c... read more

Business response:

This just made our day, Tiam! We are thrilled to hear you loved your Color Bar experience. Thank you for giving us a try and we hope to see you again soon! 

Stephanie W.'s profile image
Stephanie W. 
rating
a month ago

I go to this location because it is close. I went to the location in Allen today and was so much more pleased with the results. The Plano location has hair color on the walls, hair all over the floor and hair drying stations, limited tools to dry your own hair, and most importantly lack of training (once I left with so much conditioner still in my hair it was crunchy and had to be re-washed at home). I have been working with them for months to get my hair the right shade. Out of frustration I went to the Allen location an... read more

Business response:

Hi Stephanie, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you. 

Shareen M.'s profile image
Shareen M. 
rating
2 months ago

Seriously... zero customer service. Had the absolute worst experience today. I arrived 15 minutes early for my 2:45 p.m. appointment. I was told I was too early to be checked in and asked to have a seat. Fine. But even 10 minutes after my appointment time, no one had checked me in. I assumed everyone was busy, so I waited patiently. Eventually, I went looking for someone, only to discover that the stylist assigned to me didn't even know I had arrived. I had been sitting there waiting while she was waiting for her next clien... read more

Business response:

Hi Shareen, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you. 

Sherri P.'s profile image
Sherri P. 
rating
3 months ago

Seems my roots from the root touch up are not the same color as my hair. Still too dark. I will not go back Didn't care for the layout of the establishment but they were very clean and nice. They only do color so I had to trim my own bangs. And for a place with bar in the name, no wine. 

Business response:

Hi Sherri, we're so sorry to hear about your color experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you. 

Venkat K.'s profile image
Venkat K. 
rating
8 months ago

very bad experience. took appointment but need to wait 30 minutes to sit. no communication from staff . very was not helpful it's very unorganized today. 

Business response:

Hi Venkat, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you. 

Shabnam M.'s profile image
Shabnam M. 
rating
10 months ago

It was horrible i did all over color and accent balayage. I specially mentioned i dont want any bright colors. She show me the colors. She started in between i noticed she told me to wait and ask another salon expert what she will do. I noticed they were whispering. And then she started again . After applying my color she start avoiding me. I thought maybe they r busy that's why. Then after shampoo they put something that i have to wait 20 i don't know what was that. I thought its pro booster. But after 20min they wash and p... read more

Business response:

Hi Shabnam, thank you for taking the time to send us this feedback. We would like to apologize for the experience you had at the Hair Color Bar and we want to make this right. Our team will be reaching out to you shortly to assist. 

Frequently asked questions about Madison Reed Hair Color Bar Plano

How is Madison Reed Hair Color Bar Plano rated?

Madison Reed Hair Color Bar Plano has a 3.8 star rating with 480 reviews. 

When is Madison Reed Hair Color Bar Plano open?

Madison Reed Hair Color Bar Plano is closed now. It will open at 8:00 a.m.